Author Topic: Outlook error after update to 4.7.981  (Read 6706 times)

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newview

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Outlook error after update to 4.7.981
« on: April 15, 2007, 10:30:35 AM »
Help !

I'm receiving the following errors after updating to 4.7.981



OS: Win98SE
Email: OutlookXP

I've uninstalled & reinstalled Avast but still get the errors.
Outlook plug-in is enabled  - Tools | Options | Other | Advanced Options | Add-in Manager | avast! 4

Disabling the plug-in stops the error messages of course.

Need any more info?

EDIT: I'm also getting these same error messages when sending emails with attachments.
« Last Edit: April 15, 2007, 03:32:45 PM by newview »

Offline Vlk

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Re: Outlook error after update to 4.7.981
« Reply #1 on: April 15, 2007, 11:20:31 AM »
Interesting; I'll have this tested tomorrow.
Thanks for the heads up.

BTW, are you using Outlook in Internet Mail or Exchange Server mode? And if ES, do you use offline folders (folder caching)?

« Last Edit: April 15, 2007, 11:27:23 AM by Vlk »
If at first you don't succeed, then skydiving's not for you.

newview

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Re: Outlook error after update to 4.7.981
« Reply #2 on: April 15, 2007, 02:01:13 PM »
Internet mail only.
No bells, no whistles . . .

 ;)

EDIT: I'm also getting these same error messages when sending emails with attachments.
« Last Edit: April 15, 2007, 03:48:06 PM by newview »

Digiti

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Re: Outlook error after update to 4.7.981
« Reply #3 on: April 15, 2007, 10:32:37 PM »
I had to use system restore on my Win Xp machine after the latest program update because Outlook Express would crash with a "cannot connect to imap server" error which would continually loop and spill the errors over the page.  After restore Avast is now at version 4.7.942 again with no problems. Unfortunately I neglected to reset program update to"manual" so the program automatically updated again..back to the restore again perhaps?

Offline Vlk

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Re: Outlook error after update to 4.7.981
« Reply #4 on: April 15, 2007, 10:52:27 PM »
Digiti, are you using a firewall? Maybe it's just because you haven't enabled the new ashMaiSv.exe to access the Internet (in your firewall configuration).
If at first you don't succeed, then skydiving's not for you.

F1 Fan

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Re: Outlook error after update to 4.7.981
« Reply #5 on: April 16, 2007, 05:23:36 AM »
I am getting the exact same error after the latest update too. I'm running a Windows 98SE machine with Outlook 2000. I get the error message when I receive a new email, try to read a new email, and when I try to send an email. I'm assuming that the Avast program is not being able to scan the email. But I have no idea how to fix it. I'm open for suggestions too because I would like to get this fixed.

Thanks!

F1 Fan (go Kimi!)

newview

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Re: Outlook error after update to 4.7.981
« Reply #6 on: April 16, 2007, 09:12:07 AM »
I am getting the exact same error after the latest update too. I'm running a Windows 98SE machine with Outlook 2000.

Well, I'm glad it's not just me  . . . and it seems to be an Avast problem with Win98SE and the Outlook plug-in.

I get the error message when I receive a new email, try to read a new email, and when I try to send an email. I'm assuming that the Avast program is not being able to scan the email. But I have no idea how to fix it. I'm open for suggestions too because I would like to get this fixed.

Extremely annoying problem, huh?
I've temporarily disabled the Outlook plug-in until this is addressed by Avast.

newview

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Re: Outlook error after update to 4.7.981
« Reply #7 on: April 16, 2007, 11:34:14 PM »
Interesting; I'll have this tested tomorrow.
Thanks for the heads up.

I see others are having the same issue.

http://forum.avast.com/index.php?topic=27756.0

mikedb

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Re: Outlook error after update to 4.7.981
« Reply #8 on: April 17, 2007, 01:09:18 AM »
Ditto on  newview's experience and comments . . .only thing different is that I have Outlook 98. Hope this gets fixed soon.

Totti

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Re: Outlook error after update to 4.7.981
« Reply #9 on: April 17, 2007, 01:08:58 PM »
Ditto on  newview's experience and comments . . .only thing different is that I have Outlook 98. Hope this gets fixed soon.

I have experienced the same problem - I really do hope it gets fixed soon too!

Offline Vlk

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Re: Outlook error after update to 4.7.981
« Reply #10 on: April 17, 2007, 01:24:58 PM »
If at first you don't succeed, then skydiving's not for you.

newview

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Re: Outlook error after update to 4.7.981
« Reply #11 on: April 17, 2007, 02:59:35 PM »