Author Topic: Update  (Read 3067 times)

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Naurim

  • Guest
Update
« on: April 12, 2012, 01:32:46 PM »
Hi. I'm posting here 'cause my avast! free antivirus tries to update its virus database, but it's failing once and once.
It has been doing the same for about two months. When I try to do it manually, it simply says "total time: 2s". The same problem with program version. It's like a lost conection with update server.
Should I reinstall my antivirus? Or what?
Thanks.

iroc9555

  • Guest
Re: Update
« Reply #1 on: April 12, 2012, 11:17:11 PM »
.....avast! free antivirus tries to update its virus database, but it's failing once and once.
It has been doing the same for about two months......Should I reinstall my antivirus? Or what?
Thanks.

Install from scratch:

Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.

http://singularlabs.com/uninstallers/security-software/

Download and save to your desktop aswclear : http://www.avast.com/uninstall-utility

Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version:

http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe

Use aswclear in safe mode once for Avast! 7 and any other Avast! you may have had before. Reboot after each uninstall.

Reinstall fresh copy of Avast!

Naurim

  • Guest
Re: Update
« Reply #2 on: April 13, 2012, 12:41:22 PM »
Reinstalled, but it says "invalid signature archive" when I try to update it.
By the way, I've seen another post about the same problem, where you recommend to download VPS. Should I do it?
« Last Edit: April 13, 2012, 12:46:54 PM by Naurim »

iroc9555

  • Guest
Re: Update
« Reply #3 on: April 13, 2012, 01:30:23 PM »
Reinstalled, but it says "invalid signature archive" when I try to update it.

Did you do it running aswclear in safe mode ? Did you run the uninstall utility for whatever AV you had running before Avast! ?

What firewall are you running ?

By the way, I've seen another post about the same problem, where you recommend to download VPS. Should I do it?

By all means. You will have an up to date Avast!. Reboot afterward.

http://www.avast.com/download-update

Naurim

  • Guest
Re: Update
« Reply #4 on: April 14, 2012, 01:51:58 PM »
Yes, I removed ALL its components with aswclear.
What a rarity. Yesterday it didn't want to upload, but I've just tried it again 2 minutes ago and it uploaded correctly.
Repared... I think so.
Thanks!

iroc9555

  • Guest
Re: Update
« Reply #5 on: April 14, 2012, 08:55:34 PM »
Yes, I removed ALL its components with aswclear.
What a rarity. Yesterday it didn't want to upload, but I've just tried it again 2 minutes ago and it uploaded correctly.
Repared... I think so.
Thanks!

Busy servers ?  :o

You are welcome.