Avast WEBforum

Consumer Products => Avast Passwords => Avast EasyPass => Topic started by: kls490 on February 19, 2012, 11:12:58 PM

Title: EasyPass SYNCHRONIZATION failure problem
Post by: kls490 on February 19, 2012, 11:12:58 PM

Greetings once again...unfortunately!

     It appears my problems with Easy Pass  are NOT resolved and needless to say...I'm becoming increasingly pissed...to put it mildly.

When I arrived to this site (Avast!), and clicked on the auto-login for this site at the top of the page (like I usually do), a message appeared above the Easy Pass icon in the Taskbar which said, "Automatic Avast Easy Pass Synchronization Failed."

Easy Pass DID, however, still automatically log me on as it normally does after I entered the Master PW though.  It should also be noted that when rebooting my computer, the Easy Pass icon (the ORANGE ball) does NOT always appear.  Sometimes all that will be displayed is a black box in the Taskbar.  I end up having to reboot the computer AGAIN before the icon will properly display in the Taskbar

I have spent over 2 hours reading and re-reading what product support info there is and cannot for the life of me figure out what the H**L is going on with this program!  Does anyone have definitive information on this problem and HOW TO RESOLVE IT ONCE AND FOR ALL?

I'm frankly at the point of just uninstalling it and trying one of the FREE programs instead;  that's just how disgusted I am!

Thank you for your time and any help!

Title: Re: EasyPass SYNCHRONIZATION failure problem
Post by: YLAP on February 20, 2012, 09:18:22 PM

I can confirm the problem is here for several days already... Maybe it is somehow related with avast BETA and new online services?

Title: Re: EasyPass SYNCHRONIZATION failure problem
Post by: kls490 on February 20, 2012, 10:28:48 PM

I appreciate the follow-up feedback, YLAP.

Regards,

Title: Re: EasyPass SYNCHRONIZATION failure problem
Post by: YLAP on February 22, 2012, 06:18:12 PM

It is solved. Working fine second day in a row  ;)

Title: Re: EasyPass SYNCHRONIZATION failure problem
Post by: MartinZ on March 02, 2012, 10:13:34 AM

Hi all,

yes there was about 36 hours outage on the sync servers, it's fixed now. I apologize for the problems.

M.

Title: Re: EasyPass SYNCHRONIZATION failure problem
Post by: kls490 on March 02, 2012, 10:05:06 PM

Thanks very much for the update, Martin!

     The problem seems to have resolved now.