Author Topic: Endpoint Protection Suite Plus  (Read 2673 times)

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kchaisson

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Endpoint Protection Suite Plus
« on: February 27, 2014, 09:15:58 PM »
We have the EPSP console installed on a PC in our office and avast installed on 15+ clients.  I have one client I want to change some configuration.

When I go into his avast Endpoint Suite Plus app on the client, I find where I can change some settings which may help.  I make the changes, however, after 1-2 minutes, the changes revert back to what they were.  I can't get the changes to 'stick'.  I have tried this on multiple clients to no avail.

I then looked at the avast console software which I'm assuming controls everything on all clients by pushing configuration from the console to the clients every few minutes.   However, I can't find a similar screen to make the changes and have them pushed.  Plus, I only want to change one client, not all clients.

How can I make changes on ONE client and get them to 'stick' ?

Offline giogio

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Re: Endpoint Protection Suite Plus
« Reply #1 on: February 27, 2014, 09:41:14 PM »
Hi,
yes you must made the settings in the console, otherwise the settings modified in the client are not retained.
Wich console are you using AEA or SOA?
For modify only one clients I suggest to create a group where you can put that client.
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
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kchaisson

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Re: Endpoint Protection Suite Plus
« Reply #2 on: February 27, 2014, 10:23:19 PM »
Which console are you using:  AEA or SOA?

I am unsure.  How do I determine this ?

I understand the concept of creating a group of just this one computer.  I want to change if an email is flagged as spam/phish to not be put into the Junk email folder.  I don't see that as options on the console which I can push.  Please help.

THanks !

Offline giogio

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Re: Endpoint Protection Suite Plus
« Reply #3 on: February 28, 2014, 08:17:10 AM »
The ASOA console is web based, you must open it by a browser. The AEA is a standalone program
attached the ASOA graphic user interface
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52