Author Topic: Avast Virus Cleaner  (Read 2587 times)

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stevecrissi

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Avast Virus Cleaner
« on: July 16, 2007, 08:29:58 PM »
I used Avast Virus Cleaner to see what it would find and it found several files that said "could not open file"
Why? 

Anyone know why Avast Virus Cleaner comes up with this message after its done?

What do you think about the "could not open file" situation?

Other than the couldn't open file Avast virus cleaner found nothing. ??  Gets me.

I used Avast Home Edition Version 4.7 and it found several infected files that are now in the "chest" until I know what to do with them.

Offline DavidR

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Re: Avast Virus Cleaner
« Reply #1 on: July 16, 2007, 08:35:02 PM »
I take it you mean an on-demand scan that you ran ?
Also this was files that 'couldn't be scanned' rather can't be opened ?

If avast Virus Cleaner, this is incorporated into the avast program so you don't need to run this as a standalone application, if a detection is made that is a true virus and one handled by the avast virus cleaner then it would be run.

Many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn't know the password or have any way of using it even if it did know it).

When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected, you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can't be scanned.

By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to. You may need to expand the column headings to see all the text.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.


« Last Edit: July 16, 2007, 08:37:04 PM by DavidR »
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Offline Lisandro

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Re: Avast Virus Cleaner
« Reply #2 on: July 16, 2007, 08:37:15 PM »
I used Avast Home Edition Version 4.7 and it found several infected files that are now in the "chest" until I know what to do with them.
If you use the full antivirus, you don't need Avast Virus Cleaner as it is integrated into Avast Home Edition.
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