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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Qibla on March 12, 2010, 03:27:33 AM

Title: "The application has failed to start because its side-by-side configuration is"
Post by: Qibla on March 12, 2010, 03:27:33 AM

I've just installed the free virus protection version for the first time and have tried to run the application and I'm getting this error message:

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail"

How do I fix this?

I'm running Windows 7 64-bit

Title: Re: "The application has failed to start because its side-by-side configuration
Post by: Qibla on March 12, 2010, 03:45:37 AM

No Worries, I figured it out. Just had top restart the pc.

Title: Re: "The application has failed to start because its side-by-side configuration is"
Post by: wonderwrench on March 12, 2010, 03:47:22 AM

What built of Avast 5 Free did you install? The latest build is 462. I think your problem relates to MS C++ problem. Go to control panel/programs and features, does it show Microsoft Visual C++ 2008 x86 and x64 as being installed? One or both should have been installed when you installed Avast 5 Free. Its possible only one is needed or both. I can't say because I have several programs that install C++ so I have both. I guess I would try to install Avast 5 again and or try to repair from programs and features/ Avast 5. If all else fails you could try downloading C++ from MS.
x86 here http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en
x64 herehttp://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ba9257ca-337f-4b40-8c14-157cfdffee4e

Title: Re: "The application has failed to start because its side-by-side configuration is"
Post by: wonderwrench on March 12, 2010, 03:48:04 AM

Cool! Seems many things are fixed with a reboot. I wish ALWIL would change the installer to require a reboot after the install.