How to stop auto renewal?

[ctgardengirl]

I bought a 2 year license - had to accept auto renewal.  I can't get the license to insert itself , even with tech help and remote control.  I would like to stop the auto renewal.  Please tell me how I can do that. Thanks.

[ctgardengirl]

Does anyone know how to access the area of their account in which I could change this?  I can't seem to find anything under 'account' which addresses this...  Thanks!
(in regards to cancelling my credit card that was used)

[Para-Noid]

You may need to use http://www.avast.com/contact-form.php 

[ctgardengirl]

Thanks for your response.  I went ahead and did this.  I hope I hear back.  The more I think about all this, the more concerned I am with how Avast handles some aspects of their customer accounts.  We should be able to access this kind of information through our account online, like every other business online that I deal with.

[Para-Noid]

The my(dot)avast(dot)com is completely separate from the billing department.
If nothing else you have the option of contacting you credit/debit card provider
and put a "stop" on the payment. 

[ctgardengirl]

Uh....isn't that kind of scary?  No contact for billing?? That does not reinforce my trust in Avast.
The payment already went through, I'm sure.  Maybe I could reverse it...will have to look into it.

Thanks for replying.