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Other => Viruses and worms => Topic started by: donjuangirl on July 06, 2013, 05:23:19 AM

Title: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: donjuangirl on July 06, 2013, 05:23:19 AM
Hey can anyone out there help me every time I run spybot search and destroy the win.32downloader.gen comes up, but when I select fix selected problems It says action may not be performed completely since I'M not an administrator. Can someone guide me as to what to do please thank you  :).
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: Pondus on July 06, 2013, 06:51:21 AM
replace SpyBot with MalwareBytes.  http://www.malwarebytes.org/
SpyBot once a good program in the earlie days og spyware, but not very good with todays malware

if you still have problems, follow this guide and attach requested logs for help
http://forum.avast.com/index.php?topic=53253.0

AdwCleaner / Malwarebytes / OTL / aswMBR



Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: donjuangirl on July 06, 2013, 03:10:00 PM
Thank you for replying Pondus :) I also use malwarebytes also but the scans came up clean.
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: Michael (alan1998) on July 06, 2013, 03:26:54 PM
PriceGong I believe is malicous. SearchProtect is a pain to get rid off. It's survived most of my OTL attacks with Essex's help. Good luck. A malware Remover should be here soon to hlp you
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: donjuangirl on July 06, 2013, 04:01:42 PM
I went in and scan everything using malwarebytes and lastly spybot in it it comes up as clean, but when I go to immunize I get a message saying thos action may not be performed completely since I am not an administrator. If I want to perform for all users, please run this application elevated as an administrator.
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: essexboy on July 06, 2013, 07:21:14 PM
You look to have killed most of it.  And as you have windows 7 then host immunisation is no longer really needed as IE10 takes care of that

 Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-3058952292-2222520586-363874670-1000\..\SearchScopes\{B0BA9823-0AE4-4007-9625-31E2499D2CDD}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289847&CUI=UN16815716455707141&UM=2&SSPV=TB_C5
O3 - HKU\S-1-5-21-3058952292-2222520586-363874670-1000\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: donjuangirl on July 07, 2013, 01:30:01 AM
okay did everything here is the results  :).. Also besides the malwarebytes and spybot is there any other programs that I can use....
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: wyrmrider on July 07, 2013, 03:54:30 AM
Does MBAM still recommend SBS&D as an alternate scanner?
SBS&D scanes in a different method than MBAM
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: essexboy on July 07, 2013, 11:44:14 AM
How is the computer running now ?

I only use Avast with an occasional  MBAM scan if I remember :)
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: donjuangirl on July 11, 2013, 05:01:09 AM
sorry for the late reply the computer is running fine..... I'm thinking of getting rid of the Sybot app since its of no use to me. I will continue to use Avast, Malwarebytes, and Ccleaner..... If there is anything else I can use please pass the info along.... once again thanks guys  :)
Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: Pondus on July 11, 2013, 10:25:15 AM
Quote
If there is anything else I can use please pass the info along
do you use removable media, like USB stick,  SDcard from camera...

if so, install MCShield.  www.mcshield.net

Title: Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
Post by: essexboy on July 11, 2013, 03:46:45 PM
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
(https://dl.dropbox.com/u/73555776/disc%20clean.JPG)


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport  (http://www.trusteer.com/Products/Trusteer-Rapport-for-Online-Banking)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe  :wave: