Author Topic: Avast professional edition upgrade  (Read 4523 times)

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broomstick

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Avast professional edition upgrade
« on: November 21, 2008, 03:38:22 PM »
Hi... I bought one year license of avast professional edition and I've inserted the registration key on my registered 4.8 home edition. Everything looks good but  I still have the information that the version that is running is the 4.8 Home Edition. Can anyone tell me what's wrong?

Offline igor

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Re: Avast professional edition upgrade
« Reply #1 on: November 21, 2008, 06:54:24 PM »
Did you try to restart the computer?
What does the about box show?
Can you switch to the Enhanced User Interface, for example?

broomstick

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Re: Avast professional edition upgrade
« Reply #2 on: November 21, 2008, 08:12:10 PM »
Answers:

1-Yes.

2-Avast! 4.8 Home Edition

3-Enhanced User Interface?

Offline Lisandro

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Re: Avast professional edition upgrade
« Reply #3 on: November 21, 2008, 09:04:28 PM »
2-Avast! 4.8 Home Edition
The build in needed. Is it 4.8.1290 ?

3-Enhanced User Interface?
Run ashEnhcd.exe from avast folder.
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broomstick

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Re: Avast professional edition upgrade
« Reply #4 on: November 24, 2008, 02:09:31 AM »
Build: Jul2008(4.8.1229)

ashEnhcd? there isn't such file on avast folder  :-[

Offline Lisandro

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Re: Avast professional edition upgrade
« Reply #5 on: November 24, 2008, 01:39:25 PM »
ashEnhcd? there isn't such file on avast folder  :-[
ashEnhcd.exe is always present in avast Pro installations.
If you don't have this file, you seem to be using the Home (free) version (yet)...

Build: Jul2008(4.8.1229)
Also, the latest is 4.8.1290
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onlysomeone

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Re: Avast professional edition upgrade
« Reply #6 on: November 24, 2008, 10:56:02 PM »
did you already perform a program-update?

usually the pro-files are downloaded automatically then...

broomstick

  • Guest
Re: Avast professional edition upgrade
« Reply #7 on: November 26, 2008, 06:11:38 PM »
I've done all that but it still remains on Home Edition version...    >:(

Offline Lisandro

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Re: Avast professional edition upgrade
« Reply #8 on: November 26, 2008, 06:13:44 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
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broomstick

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Re: Avast professional edition upgrade
« Reply #9 on: November 26, 2008, 08:01:16 PM »
I've done it! Uninstalled Home Edition version; installed AvastPro trial version; insert the license key and all seems right! Thank's guys!!! :)

Offline Lisandro

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Re: Avast professional edition upgrade
« Reply #10 on: November 26, 2008, 11:26:53 PM »
I've done it! Uninstalled Home Edition version; installed AvastPro trial version; insert the license key and all seems right! Thank's guys!!! :)
Glad you've sorted it out.
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