Author Topic: Avast 6 stopped, won't restart  (Read 2267 times)

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horriblesanity

  • Guest
Avast 6 stopped, won't restart
« on: March 18, 2011, 05:41:10 PM »
I'm running Avast 6 in Windows XP.  When I started up my computer today, I noticed Avast had the little "x" icon beside it.  I pulled it up, and it showed as unprotected.  It showed as "stopped, or in an inconsistent state".  Neither the fix button nor the start program buttons worked.  When I tried to start the Web Shield, it came up as "Shield unreachable".  I ran Malwarebytes to check for viruses (I assume if one could compromise Avast, Avast wouldn't find it) and came up with nothing.  Restarting the computer was also ineffective.  What do I do?

zerospam

  • Guest
Re: Avast 6 stopped, won't restart
« Reply #1 on: March 18, 2011, 06:10:26 PM »
Was this the first time you restarted your computer since installing Avast 6? If so, you might have the problem described in http://forum.avast.com/index.php?topic=72158.msg608390 .