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Other => Viruses and worms => Topic started by: tuckerthud on September 27, 2012, 05:47:53 PM

Title: Win32:Rloader-B
Post by: tuckerthud on September 27, 2012, 05:47:53 PM

Hello.  My netbook has some malware.  Here are the requested logs.  Thanks for your help.

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 27, 2012, 05:48:39 PM

mbam

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 27, 2012, 05:49:37 PM

OTL

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 27, 2012, 05:50:28 PM

ASW

Title: Re: Win32:Rloader-B
Post by: essexboy on September 27, 2012, 08:22:25 PM

This should fix it

Download the latest version of TDSSKiller from here (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your Desktop.
 
 

• Doubleclick on TDSSKiller.exe to run the application
  (http://dl.dropbox.com/u/73555776/TDSSFront.JPG)
  
  
• Then click on Change parameters.
   
  (http://dl.dropbox.com/u/73555776/TDSSConfig.JPG)
   
  
• Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
   
  
• Click the Start Scan button.
   
   
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
   
  (http://dl.dropbox.com/u/73555776/TDSSFound.JPG)
   
  
• If malicious objects are found, they will show in the Scan results and offer three (3) options.
• Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
  
  
• Get the report by selecting Reports

(http://dl.dropbox.com/u/73555776/TDSSEnd.JPG)
 

• Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  

Please attach the log in your next reply.
Log Location : C:\TDSSKiller date time

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 28, 2012, 05:19:33 AM

It's looking good.  Thanks very much!

Title: Re: Win32:Rloader-B
Post by: essexboy on September 28, 2012, 03:47:36 PM

Could you post the main log situated at C:\TDSSKiller date time please

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 28, 2012, 04:52:13 PM

Sorry, I thought I had attached it on my last reply.

Title: Re: Win32:Rloader-B
Post by: essexboy on September 28, 2012, 04:53:30 PM

Not a problem, how is the computer behaving now ? 

Title: Re: Win32:Rloader-B
Post by: tuckerthud on September 29, 2012, 05:02:47 AM

Sorry for the delay.  It was a quick post earlier and then off to the grind.  The netbook seems to be back to normal.  Thanks again.  I really appreciate your efforts on my behalf.

Title: Re: Win32:Rloader-B
Post by: essexboy on September 29, 2012, 12:57:45 PM

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  Quote

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif)   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site (http://java.com/en/)  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update (http://windowsupdate.microsoft.com)

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe  :wave: