Author Topic: can't repair avast, stuck in updating mode  (Read 5755 times)

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Offline tapestrytea

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can't repair avast, stuck in updating mode
« on: June 28, 2018, 06:05:31 AM »
I noticed virus definitions were not updating at all and it is stuck in update settingss mode. I tried resetting, that did not work and then I tried repairing and this did not work. Should I just uninstall using the avastclear and then re-intall?

windows 10 1803
avast 18.5.23.42
« Last Edit: June 28, 2018, 06:17:52 AM by tapestrytea »

Offline Pondus

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Re: can't repair avast, stuck in updating mode
« Reply #1 on: June 28, 2018, 07:29:20 AM »
Have you tried a computer restart?


Offline tapestrytea

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Re: can't repair avast, stuck in updating mode
« Reply #2 on: June 28, 2018, 07:43:24 AM »
yes, it made no difference

Offline Pondus

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Re: can't repair avast, stuck in updating mode
« Reply #3 on: June 28, 2018, 07:52:34 AM »
Does avast give any error messages?
Does avast say it is not updated?
Does avast recive stream updates?


Offline tapestrytea

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Re: can't repair avast, stuck in updating mode
« Reply #4 on: June 28, 2018, 08:03:41 AM »
 error message says setup is already running s. it is not receiving streaming updates.

Offline Pondus

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Re: can't repair avast, stuck in updating mode
« Reply #5 on: June 28, 2018, 08:10:37 AM »
Quote
Should I just uninstall using the avastclear and then re-intall?
Yepp  try that



Offline tapestrytea

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Re: can't repair avast, stuck in updating mode
« Reply #6 on: June 28, 2018, 09:09:30 AM »
I will do it late tomorrow after work and board meeting

Offline tapestrytea

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Re: can't repair avast, stuck in updating mode
« Reply #7 on: June 30, 2018, 07:14:28 AM »
Just happy update: the issue has resolved itself and Avast is back to its normal self! Thank you for your help :)