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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Ambro on February 06, 2011, 06:36:22 PM

Title: rdprefmp.sys
Post by: Ambro on February 06, 2011, 06:36:22 PM

Hi to all of you,

I am running  windows 7 32 bit with Avast free last updated version ...
I am not able to remove " rdprefmp.sys " from my PC.
I did follow all the Avast instruction for several time but without any success.
Any help for me ?

Thanks in advance.
regards,
Ambro

Title: Re: rdprefmp.sys
Post by: essexboy on February 06, 2011, 06:39:16 PM

RDP Reflector Driver Miniport

Why do you wish to remove it ? 

Title: Re: rdprefmp.sys
Post by: Ambro on February 06, 2011, 09:04:57 PM

I will like to remove it because Avast is telling me that it is infected. Avast propose to me to delete....
Thanks
Ambro

Title: Re: rdprefmp.sys
Post by: essexboy on February 06, 2011, 09:55:13 PM

Does it state what the infection is ?

Please read carefully and follow these steps. 

• Download TDSSKiller (http://support.kaspersky.com/downloads/utils/tdsskiller.zip) and save it to your Desktop.
  
• Extract its contents to your desktop.
• Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
   
   
  (http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillermain.png)
   
   
  
• If an infected file is detected, the default action will be Cure, click on Continue.
   
   
  (http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerMal-1.png)
   
   
  
• If a suspicious file is detected, the default action will be Skip, click on Continue.
   
   
  (http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerSuspicious.png)
   
   
  
• It may ask you to reboot the computer to complete the process. Click on Reboot Now.
   
   
  (http://i466.photobucket.com/albums/rr21/JSntgRvr/TDSSKillerCompleted.png)
   
   
  
• If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  
• If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
  

Title: Re: rdprefmp.sys
Post by: Ambro on February 08, 2011, 02:16:14 PM

Thanks a lot,

problem solved.

regards,
Ambrogio

Title: Re: rdprefmp.sys
Post by: DavidR on February 08, 2011, 04:05:20 PM

If you can conclude the instructions essexboy gave and attach the TDSSKiller log.