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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: stinkingbob on September 12, 2006, 06:09:23 AM

Title: i get "needs resxx\mcshield.dll" box
Post by: stinkingbob on September 12, 2006, 06:09:23 AM

Hi guys,ox popped up as well stating that

I just installed Avast and put inthe registration number. So, when I started it up,  The welcome screen with the easy stpes came up and the avast console came up as well, BUT, a message box popped up and stated that resxx\mcshield.dll was needed. Now,  to note, the wording  in the easy steps box was blank and the program was not responding. I got the "Program not responding" box pop up after about a minute so I ended the task.
The other functions of avast seems to be working. I can go to the dfeatures of avast through the icon on the system tray like settings and the such. Its just when I open the avast console so I can get to the console itself, do i get that message about that missing .dll.
Update, I was able to get the text in the esasy steps box to show, so i clicked on the "do not show box again" and now, i have the console and am doing a scan of my computer. However, i still get that .dll message box. Any idea what i need to do?
Thanks!
Bob

Title: Re: i get "needs resxx\mcshield.dll" box
Post by: alanrf on September 12, 2006, 07:00:40 AM

This message appears to be (from a Google search) part of the McAfee security shield product.

Are you running the McAfee product as well?

Title: Re: i get "needs resxx\mcshield.dll" box
Post by: DavidR on September 12, 2006, 02:44:25 PM

If as Alan said it relates to McAfee security shield and you uninstaled it there might be remnants left behind.

Mcafee has a uninstall tool that you could run to ensure any possible remnants are removed.
http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe