avast! wants to sandbox a program I've used for years...

[PamJ]

I've already selected the option to always load this particular program normally so, obviously, it's not still doing it,  but just wondering if anyone had an idea why all of a sudden yesterday morning avast! wanted to put everything loading on this program in the sandbox.

It's ActiveWords. It loads when Windows starts (which is when I got the first sandbox suggestion yesterday morning). I use the program constantly every day and have for over six years. I have not updated ActiveWords for a long time, so a new update couldn't have triggered it.

Could a virus have gotten into just the program and that's what triggers the sandbox?

Thanks for any thoughts!

Pam

UPDATE: I have scanned the program with Malwarebytes--no issues. Scanned with avast! and although nothing found, there were about ten or so files it said couldn't be scanned and the reason----Error: Archive is password protected.

[christiandwood]

I am also having this same issue with two programs that I have used forever. I have disabled Sandboxing for now because they were unusable with it enabled. Even when I selected to Open it normally it would still sandbox it and the checkbox to remember my choice was greyed out. This only started happening today. The programs were Photoshop 5 LE and Punto. Please put out a fix for this. Thanks.

[Lisandro]

If you're using version 7, this file could being caught by the FileRep as it could be not common in the world.
You can make exclusions on the autosandbox settings.

[christiandwood]

No version 7, this is version 6.

[bob3160]

No version 7, this is version 6.

You have 2 options.


!.  Allow the program to run Sandboxed and make sure it's safe. If it is, then the next time you're asked
    to run it Sandboxed, simply select Run Normally and check the box Remember my answer.
2. If you're sure it's a safe, secure program simply select the Run Normally and Remember My Answer option.


Hope that helps.

[Magister]

You have 2 options.


!.  Allow the program to run Sandboxed and make sure it's safe. If it is, then the next time you're asked
    to run it Sandboxed, simply select Run Normally and check the box Remember my answer.
2. If you're sure it's a safe, secure program simply select the Run Normally and Remember My Answer option.


Hope that helps.

I have the same problem since avast7 update (7.0.1407), either the "remember my answer" is grayed out, or if I check it, the program is not added to the exclusion list. Each time the program is launched, the popup for sandbox is coming.

[bob3160]

You have 2 options.


!.  Allow the program to run Sandboxed and make sure it's safe. If it is, then the next time you're asked
    to run it Sandboxed, simply select Run Normally and check the box Remember my answer.
2. If you're sure it's a safe, secure program simply select the Run Normally and Remember My Answer option.


Hope that helps.

I have the same problem since avast7 update (7.0.1407), either the "remember my answer" is grayed out, or if I check it, the program is not added to the exclusion list. Each time the program is launched, the popup for sandbox is coming.

Have you tried adding the program to the exclusion list

[Magister]

There is dozens of programs doing this, basically all the "minsys" one, sh.exe, rm.exe, make.exe, etc.

[Lisandro]

There is dozens of programs doing this, basically all the "minsys" one, sh.exe, rm.exe, make.exe, etc.

And some of them could be malicious, so the detection.
Like Bob said, you can add them (add the folder) to the Exclusion list.

[jcminson]

No version 7, this is version 6.

You have 2 options.


!.  Allow the program to run Sandboxed and make sure it's safe. If it is, then the next time you're asked
    to run it Sandboxed, simply select Run Normally and check the box Remember my answer.
2. If you're sure it's a safe, secure program simply select the Run Normally and Remember My Answer option.


Hope that helps.

I had the same problem, once I checked the program and found it to be safe I just excluded it in the settings and have not had any problem using that program since.

[PamJ]

I know the program is safe since I haven't updated it in a couple of years and I use it every day, all day long.  Avast had just had never done that before with that program so I wondered why the change. I chose to have it run normally and to remember that choice and everything is fine.

Thanks!

Pam