Author Topic: CPU 40% AVASTSVC.EXE PROCESS "YOUTUBE"  (Read 3245 times)

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HAWK_1

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CPU 40% AVASTSVC.EXE PROCESS "YOUTUBE"
« on: June 11, 2013, 07:47:12 PM »
Hello!

I am new in the forum.  ;)

I have Avast Free Antivirus 7.0.1474, it's worked fine for many years in all previous versions, but now I can't see fine videos in Youtube, I have constant lags.

When I want to see a video in Youtube, the Avast Icon starts to move, Avast is scanning the video ( Flash Player 11.7 ) and the avastsvc.exe process is in 30-40%CPU every 5-10 seconds more or less.

I use Firefox 21 that has a plugin-container.exe which works 50-60% CPU constant when I see a video, only in Youtube. ( I suppose so Flash Player plugin ).

I have a high use of CPU so I have a constant lags in sound and video when avastsvc.exe process up to 40% CPU or more several times per video. ( CPU works 100% ).

I have a Pentium IV and I've never had problems, only now, since two or three weeks ago.

I've this problem in all webs that uses Flash Player, but specially in Youtube. It's a web that I always visit.

¿What can I do?

Excuse my bad english, I am studing English now.

Thank you for your job.

Aventador

  • Guest
Re: CPU 40% AVASTSVC.EXE PROCESS "YOUTUBE"
« Reply #1 on: June 11, 2013, 08:03:25 PM »
Your version of Avast is way outdated. Please take these steps and report back. Also your processor is very old. How much ram do you have?

Download:

1. http://www.avast.com/uninstall-utility
2. http://www.majorgeeks.com/files/details/avast_free_edition.html
3. Run the Avast uninstall tool. Be sure to select the correct version you are removing and point it to the installed directory.
4. Reboot.
5. Install Avast 8.0.1489.300.

Thanks. When viewing YouTube its not uncommon for your processor usage to go up. Mine does even on my pc's with no antivirus. Streaming YouTube videos is heavily dependent upon your internet connection.
« Last Edit: June 11, 2013, 08:05:59 PM by Aventador »

HAWK_1

  • Guest
Re: CPU 40% AVASTSVC.EXE PROCESS "YOUTUBE"
« Reply #2 on: June 11, 2013, 09:18:21 PM »
Hello Aventador,

I know that my Avast is way outdated and my processor is very old, but Avast has worked fine in my computer until now.

I have 1,5 GB RAM, my processor is a Pentium IV 2.8 ghz.

I want to mantain Avast 7 in my computer, works fine for me. (No in Youtube) ¿Is this the problem?

When I stop Avast's WEB process, I can see Youtube fine.

¿Can I stop streaming YOUTUBE analysis only?

Thank you!.


Offline Asyn

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Re: CPU 40% AVASTSVC.EXE PROCESS "YOUTUBE"
« Reply #3 on: June 11, 2013, 09:25:13 PM »
It's almost impossible to troubleshoot an outdated version.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0