Avast WEBforum
Other => General Topics => Topic started by: zoro192009 on January 01, 2010, 07:27:15 PM
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i had uninstalled avast anti virus. it does not show up in the control panel but when i tried to install another anti virus, it asked me to remove the avast file in the hard disk. i am unable to find this hidden file of avast to install a functional anti virus. please help
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Hi zoro192009, welcome to the forum :)
In these instances, the avast! uninstall utility is recommended. It can be found here:
http://www.avast.com/eng/avast-uninstall-utility.html
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=11
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=12
-Scott-
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i had uninstalled avast anti virus. it does not show up in the control panel but when i tried to install another anti virus, it asked me to remove the avast file in the hard disk. i am unable to find this hidden file of avast to install a functional anti virus. please help
Hello
He wrote Scott
If you can not help, then
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Program Files / ALWIL Delete directory
Win7: Program Data / ALWIL Software folder Clear
WinXP: Documents and Settings directory, locate and delete ALWIL library.
Run / regedit (search Avast, delete keys)
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ccleaner Program http://www.ccleaner.com/
LJH
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LJH,
If I understand correctly you are suggesting an alternative if the uninstaller doesn't work?
Personally, I would avoid messing with the registry...could cause more harm than good...
-Scott-
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LJH,
If I understand correctly you are suggesting an alternative if the uninstaller doesn't work?
Personally, I would avoid messing with the registry...could cause more harm than good...
-Scott-
True, but if you have to.
I've been so (virusbuster)
LJH
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What would have been helpful would have been, if the other AV said what it found and zoro192009 reported what that was "it asked me to remove the avast file in the hard disk".
The best option is to run the uninstall utility.
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Not necessarily from Avast is.
Other programs may also be the problem.
It is true that: UNINSTAL utility.
But it's still the remaining files to be deleted somehow.
Before the backup and restore point creation of the proposed.
Even a good program, I think (in general)
http://www.revouninstaller.com/
LJH