Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sedina on October 23, 2012, 06:53:29 PM
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Hi,
we've just released program update of avast! Free AV / Pro AV / Internet Security (7.0.1473)
This release includes following changes/fixes:
* Full compatibility with Windows 8
* Outlook plugin stability and performance
* Browser plugins stability
* General AV performance and stability
You can use in-product updater or install through these installers:
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Many thanks for all your feedback from betas/reports from previous version.
Enjoy this release! ;-)
thanks,
Pavel
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Thank you :)
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Except Script Sheild doesn't work with Firefox 16 now as where it was working in version 1466.
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update worked fine here 8)
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Updated, restarted computer and everything seems to be okay except WebRep is greyed out again.
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Updated via UI and everything went through perfectly, webrep is also working.
Thankyou very much to all the team at avast for your hard work :)
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WebRep is working on Opera and IE9. Don't know what made it stop working on Firefox.
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Script shield appears to be working ok with Firefox 16.01 on my machine.
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Updated via GUI from previous RC, so far working fine except webrep on FF 16.0.1
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thanks, upgraded fine.
webrep works in the lastest google chrome.
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Hello.
Updated program fine from previous released version.
However, as others have mentioned the WebRep plugin is always greyed-out in FF 16.0.1
Works in the other browsers I have tried (IE 9 and Chrome).
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Just upgraded from RC 1472 via GUI and all went very smoooooth on this configuration :)
WebRep was working prior to the upgrade, now is 'greyed out'.
No worries, very nice work Team Avast. :D :D
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Thanks! :)
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Slight hiccup in update from 7.0.1472 RC build said it found and was downloading update. But at the end no reboot notice as it was still showing 7.0.1472 as the current version and a new program update available, image1.
I did an avast repair from add remove programs in my XP Pro system that completed and also completed the update and has requested a restart, image2.
The update on my win7 netbook version 7.0.1466 from the UI went fine and restart was requested as expected.
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Seems to work fine for me, everything is working as well.
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Just made a fresh instalation of this new version 7.0.1473 in my computer #1 and it is working just fine... Tks. Avast! as always...rm
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Upgraded from .1466
(win 7 and win xp)
Everything fine and smooth.
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WebRep is working fine on Crome and IE9 but not on Firefox 16.01. :(
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Everything works ok only the webrep is grey in Firefox 16.01 too bad.
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Another unpolished upgrade... dear, dear.
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Updated over the GUI from V.7.0.1466 > V.7.0.1473 and everything seems to be very well.
At my opinion the performance of the whole PC is better than it was before with the V.7.0.1466.
Thank you, guys!!! :-*
Perfect job again! ;)
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I just did a clean install of v7.0.1473 (Free version) under WinXP/SP3, and I ran into an avalanche of error messages!!
After installing (computer offline), I first got this error message:
(http://img15.picoodle.com/i5an/tomaso/ee7o_3ab_u8zxn.jpg)
Upon the following reboot I got the same error message for just about every application trying to run on my system!
(The applications still functioned though)
I managed to configure avast! the way I use to, disabeling all the unnecessary stuff that the developers keeps adding to it..
(AutoSandbox / Browser protection / Remote Assistance / Site Blocking / Cloud Services / Community features)
..when only the "File System Shield" remained, I rebooted once more (computer online)..
This time there were no more error messages!
..go figure.
(WinXP-SP3,English / avast!,English / Location:Norway)
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Thank you very much Avast Team! New program update 7.0.1473 is perfect did the update restarted and everything is working fine IE9 and firefox 16.0.1. Keep up the good work. Much appreciated :)
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WebRep not work - matter what browser no Search Results
everything else ok
(Win XP SP3 Avast Free)
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Installed .1473 over .1472 via GUI update.
So far everything seems to work perfectly except for two things:
--- WebRep does not at all show up in Google search results. The browser page icon is available but shows grey on all pages, even avast! pages.
--- For some cryptic reason even with this release my machine does not communicate with avast! account. It is an open case (RJU-421363) since 5th of March this year!
Although it is still open I think that case has stalled and nobody cares about it anymore.
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WebRep not work - matter what browser no Search Results
everything else ok
(Win XP SP3 Avast Free)
Did u try going to Firefox 16.0.1 and clicking on add-ons and re-enabling it?
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WebRep not work - matter what browser no Search Results
everything else ok
(Win XP SP3 Avast Free)
Did u try going to Firefox 16.0.1 and clicking on add-ons and re-enabling it?
This could also have something to do with firefox blocking 3rd party plug-ins to start with, but I did an uninstall/install of the firefox in the avastUI (restarting firefox accordingly) and it still isn't working in FF 16.0.1, but it is in IE8.
So I'm not going to get excited about it, when it gets sorted fine, you still have the full protection of the network, web & script shields.
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Thank you.
As with most releases, no problems.
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Not so lucky here. As soon as I updated the program my Windows 7 64-bit locked up & refused to function. Would not reboot either. Booted to safe mode, removed Avast, then reinstalled. System locked up again. Removed Avast once again and all is well. Not going to reinstall.
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Everything works ok only the webrep is grey in Firefox 16.01 too bad.
Yes, just noticed that.
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Updating using the installer causes registration info to be lost (plus, the new reg system SUCKS! What the hell has FB to do with an AV product?).
(Actually I kinda hate the need to register the FREE version, any chance to make registration optional???)
Updating via the GUI preserves it, though.
Everything else seems fine (don't know about webrep, since I didn't select it).
c ya!
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WebRep has not been working all day!.... rm
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Everything seems to be in order, absolutely no trouble updating via the GUI. Thank you Avast for extensively testing and making sure this release is bug free with that long beta period.
On a side note, Firefox 17 is going to be released in 4-5 weeks from now and the the script shield currently doesn't work for Firefox 17 beta. I always use the stable release which is Firefox 16 as of right now so it doesn't matter to me yet, but just a reminder.
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WebRep not work - matter what browser no Search Results
everything else ok
(Win XP SP3 Avast Free)
Did u try going to Firefox 16.0.1 and clicking on add-ons and re-enabling it?
This could also have something to do with firefox blocking 3rd party plug-ins to start with, but I did an uninstall/install of the firefox in the avastUI (restarting firefox accordingly) and it still isn't working in FF 16.0.1, but it is in IE8.
So I'm not going to get excited about it, when it gets sorted fine, you still have the full protection of the network, web & script shields.
Uh.. okay! I didn't have that issue with Firefox 16.0.1. Hope when Firefox 17 comes out I think it will get fixed automatically!
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Hey avast! team! :)
I updated today and my windows 7 - 64 bit system, was having a hard time to boot. I was stuck for 5 minutes at loading, black screen 1-2 minutes and then windows finally booted. Now it looks okay - after the restart (although it took ages and my machine is fresh and clean).
Perhaps it's not a bug - but I thought I'd post it here.
P.S Thanks for the update and the great software you're providing, makes me feel secure. :)
with best regards
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is this a final version?or still a beta?
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Just did an in-program update and so far everything looks good and went smoothly. As I do not use WebRep, I can't say if any of these issues popped up--all my previous settings were preserved so nothing was modified here.
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is this a final version?or still a beta?
Final or the information at the start of this topic would have stated Beta or RC version.
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Avast messes with my download speed. My partner's laptop (no Avast) downloads at 101 Mbps. My laptop with Avast running was downloading at 7 Mbps, with Avast disabled achieving 25 Mbps. Installed the new version and download speed has dropped to 5 Mbps. All reported speeds measured with an ethernet cable connection. Not happy !!
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is this a final version?or still a beta?
Final or the information at the start of this topic would have stated Beta or RC version.
thanks a lot~
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I did the update via the Avast User Interface, and when it completed it asked me to click to re-boot which I did. Upon rebooting the bootup went good to the Welcome screen and the screen went black with the pointer showing, which is normal, but after about 50 seconds the little power light fizzled and just flickered and the boot up failed. I forced a shutdown and tried 3 more times with no success. I then restored to a previous snapshot with Rollback Rx and successfully booted up. Can anyone suggest a solution to make the update succeed where I can re-boot with the new update. I'm using Avast! Pro. Thanks in advance. :P
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It looks like I'm successfully updated but I had a strange issue while doing it from the GUI. It said stage 1/3 initializing please wait and nothing else happened. The progress bar didn't move, no notification of files being downloaded was given, it just stuck on stage one. Then a bar came up saying "warning, reboot required". I rebooted, got the screen that said the update was almost done and it says I have the new version and so far everything seems okay.
That's the first time I've ever had any kind of issue while updating the program from the GUI. It gives me an uneasy feeling wondering whether everything is truly okay.
(http://i325.photobucket.com/albums/k370/Dch48/Update.jpg)
It never changed from stage one. This happened on the Win7 64 machine. I haven't tried the others yet.
Just updated the XP machine and it worked normally. Everything seems okay.
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Just upgraded from 1466 via GUI and all went very smooth as a baby bum on this configuration ;)
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Just updated to this version - not sure what I was on, but I assume it was the latest production version before this - and I have to disable network and/or web shields to get things to work. Browser (chrome, altho firefox was OK) don't work, email (thunderbird) does not work, Jungledisk (cloud drive) does not work ...
I submitted a ticket about Chrome not working, because I thought that was a re-occurence of a Chrome/Avast incompat - but then saw that Jungledisk and thunderbird have problems. Not sure where to go from here... Running with all shields off at the moment so I can get some work done.
Dan
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Hello Avast-Team,Forum
1 hour ago i updated my avast via the GUI to the newest version, after that i restartet my pc like avast told me to
after the restart my PC boots with no problems BUT 5seconds~ after im on the desktop my PC just freezes and i cant do anything (everytime i restart)
now i made a system recovery and my avast version is the oldest (7.0.1466) and everything works without any problems.
what can i do ? please help
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uninstall in safe mode using the avast cleaner and then do a clean install...
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Updated from the RC.
WR isn't working anymore. (Note: It worked before the update with the RC..!!)
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Just updated to this version - not sure what I was on, but I assume it was the latest production version before this - and I have to disable network and/or web shields to get things to work. Browser (chrome, altho firefox was OK) don't work, email (thunderbird) does not work, Jungledisk (cloud drive) does not work ...
I submitted a ticket about Chrome not working, because I thought that was a re-occurence of a Chrome/Avast incompat - but then saw that Jungledisk and thunderbird have problems. Not sure where to go from here... Running with all shields off at the moment so I can get some work done.
Dan
Dan, could you check with shield is causing the trouble with your connection to internet? Just turn it off one by one. What avast product are you using? Free /Pro / IS ?
thank you
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Updated from the RC.
WR isn't working anymore. (Note: It worked before the update with the RC..!!)
Are you talking generally about webrep ratings ? (it could be server side problem - but it works for me now) or about the problem with webrep in FF (yes, there are issues with FF and webrep - sorry for inconvenience).
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Also updated through the GUI, seemed to work alright however on reboot the network lost access & then booted into safe mode and uninstalled avast. Will try a clean install tomorrow.
Windows 7 sp1 64, amd athlonII 2.90, 8gb ram & 1 TB hd.
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Not so lucky here. As soon as I updated the program my Windows 7 64-bit locked up & refused to function. Would not reboot either. Booted to safe mode, removed Avast, then reinstalled. System locked up again. Removed Avast once again and all is well. Not going to reinstall.
Hello Avast-Team,Forum
1 hour ago i updated my avast via the GUI to the newest version, after that i restartet my pc like avast told me to
after the restart my PC boots with no problems BUT 5seconds~ after im on the desktop my PC just freezes and i cant do anything (everytime i restart)
now i made a system recovery and my avast version is the oldest (7.0.1466) and everything works without any problems.
what can i do ? please help
Same problem here.Tried a clean install but didn't work either.I installed 7.0.1466 free version that worked perfect for me until this is fixed.
Windows 7 Home premium 64bit
Malwarebytes Pro
Comodo Firewall
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Today, on my XP I have update to 1473 from Avast UI and all seems OK except for the Script module that show 0/0 for scan and infected files counting. :o
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Today, on my XP I have update to 1473 from Avast UI and all seems OK except for the Script module that show 0/0 for scan and infected files counting. :o
Have you rebooted since the update (it is a requirement) as the script shield is working on my XP Pro system, with firefox 16.0.1 (also works with IE8) as the default browser. Whilst my numbers are low, having just booted and aside from being on the avast forums (some sections of which I exclude from the script shield) and just a few other sites.
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Uninstalled old version via aswclear, downloaded the latest one, no problems as far as I can determine.
Thanks
regards
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After update web rep is greyed out.
Was ok before,using firefox 16.1
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Installation went very smooth.
Congratulations to the developers for this build.
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Upgraded from 1466 to 1473 through Avast! UI updater. Everything went smoothly :D no hassle. NO Web Rep in FF, all grey out >:( though.
Thanks Avast! ;)
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My update didn't go so smooth.
I updated my Avast Pro to the latest version yesterday and did a reboot today (W7 x64). Now after entering my password the screen goes blank, but no taskbar is showing and the mouse pointer is the busy wheel. I went back into safe mode to uninstall, reboot and install again. With the same result.
So I'm currently running without avast protection. Please advise.
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It looks like I'm successfully updated but I had a strange issue while doing it from the GUI. It said stage 1/3 initializing please wait and nothing else happened. The progress bar didn't move, no notification of files being downloaded was given, it just stuck on stage one. Then a bar came up saying "warning, reboot required". I rebooted, got the screen that said the update was almost done and it says I have the new version and so far everything seems okay.
That's the first time I've ever had any kind of issue while updating the program from the GUI. It gives me an uneasy feeling wondering whether everything is truly okay.
Identical problem with my XP SP3 AIS system as stated above. Reboot allowed me to access GUI and update successfully.
Hopefully someone will look into this for future updates to make sure this isn't an ongoing problem.
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I did the update via the Avast User Interface, and when it completed it asked me to click to re-boot which I did. Upon rebooting the bootup went good to the Welcome screen and the screen went black with the pointer showing, which is normal, but after about 50 seconds the little power light fizzled and just flickered and the boot up failed. I forced a shutdown and tried 3 more times with no success. I then restored to a previous snapshot with Rollback Rx and successfully booted up. Can anyone suggest a solution to make the update succeed where I can re-boot with the new update. I'm using Avast! Pro. Thanks in advance. :P
After reading a few similar posts I am wondering if this update should be looked at some more and when fixed, be re-released as a 7.0.1473.1. Naturally some folks will have a good update and some won't but I see a few similar bugs in some of the preceding posts that must be caused by the software. I'm going to stay at .1466 until I think it's safe to try again. This is the first time in the years I've been using Avast that an update didn't fly. It was only a week or two ago that I bought a two year license to Avast! Pro and now it screws up Argh!!
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WR not working, but the big problem is avast is not letting Outlook sync with emal accounts. It will allow them to be received but not send or sync folders (gmail and a local ISP). I rolled back to before the update and reinstalled again with the same result.
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Updated from the 1466 through the GUI and all worked like a charm.
Thank you so much! Keep on this excellent work.
PC 1: WXPSP3/ATHLONXP1100MHZ/HD20GB/DDR400(1GB);
PC 2: W7HP64SP1/I7-860/SSD40GB/DDR3(8GB).
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Not so lucky here. As soon as I updated the program my Windows 7 64-bit locked up & refused to function. Would not reboot either. Booted to safe mode, removed Avast, then reinstalled. System locked up again. Removed Avast once again and all is well. Not going to reinstall.
This is a case i have to agree. The same win7 64-bit system freezes every time i try to boot in Windows. Don't have the problem with Win8 x64 though.
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update went fine here. through the program update. keep up the good work avast team.
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Registered just to add to the pile of users that are also experiencing the freezing after logging in on Win7 x64.
Uninstalled in safe mode, rebooted, reinstalled and sometimes my system will freeze after a few hours right after installation or right after a reboot.
Currently don't have it installed. Is it possible to download the older build?
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it did freeze the first time i booted up after updating but just for some seconds I guess...but after that..it became normal...and now I love the new avast improvements ;D :
http://blog.avast.com/2012/10/23/new-avast-program-update-7-0-1473-is-here/
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Is it possible to download the older build?
-> http://www.oldapps.com/avast_antivirus.php?old_avast=8127
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Is it possible to download the older build?
-> http://www.oldapps.com/avast_antivirus.php?old_avast=8127
Why didn't I think of checking there! Thanks mate.
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Updated from the RC.
WR isn't working anymore. (Note: It worked before the update with the RC..!!)
Are you talking generally about webrep ratings ? (it could be server side problem - but it works for me now) or about the problem with webrep in FF (yes, there are issues with FF and webrep - sorry for inconvenience).
About the problem in FF, I guess. ;) As it did work on the 1472 RC, 2 minutes before installing the update...
Note: I'm on FF ESR, for details see my sig.
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Is it possible to download the older build?
-> http://www.oldapps.com/avast_antivirus.php?old_avast=8127
Why didn't I think of checking there! Thanks mate.
You're welcome.
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Dan, could you check with shield is causing the trouble with your connection to internet? Just turn it off one by one. What avast product are you using? Free /Pro / IS ?
thank you
I just submitted some info on the ticket (TSN-394907), which was opened as a problem with Chrome, cause that's what I thought it was at the time - here's what I sent - he had asked me to installed 1473.
1473 is the version I just installed. But it turns out not to be specifically a problem with Chrome - it also effects Firefox, Thunderbird. I am currently running with network shield, web shield, and mail shield all disabled.
I just re-enabled all the shields, and tried Thunderbird - it says "an error occurred with the pop3 server - mail server responded with (blank)." Chrome says "Error 101 (net::ERR_CONNECTION_RESET): The connection was reset." Firefox just says "connection reset."
It's network shield that effects Thunderbird, not the mail shield. But all 3 shields have to be off to get Firefox and Chrome to work. Which makes no sense to me.
There is nothing in the Web Shield log or Mail shield logs about them blocking anything during this testing - just a few old entries (it would be nice if they were time stamped) from spam emails and bad web sites a few days ago.
And I was running with all shields up until I installed 1473. At least I am pretty sure I was ... The install was clean, as far as I can tell.
Just FYI - I run Online Armor firewall.
Any suggestions?
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It’s the last program update we plan to do before version 8 (slated for Q1 2013).
So something is big inline waiting for avast! users....great job there Vlk love you guys!! ;D ;D
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I just updated and .1473 is kinda broken.
I just had a problem on Monday with a bad Java DL in the cache, avast! worked fine.
I just ran another 'Select folder to scan', the report was BLANK,,,,it was there in the Ship's Log, but nothing on the page, no printing, nothing?!
***EDIT***
Ran it AGAIN, getting some weird reports "Error; The system cannot find the path specified(3)" when running the 'Select folder scan' on the Java cache in c:\, same place I had the problem on monday, and everything worked in the older version(7.01466).
Also,,,,the 'Show report file' link is kaput.....
All 3 of you, MBAM, OA Firewall and avast!, you guys are giving me grief, nothing but bad updates from all 3 of you................
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still nothing helped and again i use the oldest version
will there be a update to fix the problem ? seems like im not the only one with the freeze
Win7 64bit
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I just did a clean install of v7.0.1473 (Free version) under WinXP/SP3, and I ran into an avalanche of error messages!!
After installing (computer offline), I first got this error message:
(http://img15.picoodle.com/i5an/tomaso/ee7o_3ab_u8zxn.jpg)
Upon the following reboot I got the same error message for just about every application trying to run on my system!
(The applications still functioned though)
I managed to configure avast! the way I use to, disabeling all the unnecessary stuff that the developers keeps adding to it..
(AutoSandbox / Browser protection / Remote Assistance / Site Blocking / Cloud Services / Community features)
..when only the "File System Shield" remained, I rebooted once more (computer online)..
This time there were no more error messages!
..go figure.
(WinXP-SP3,English / avast!,English / Location:Norway)
Seems that I still get this error with a few applications..
e.g. with "Mozilla Firefox" and "M$ Internet Explorer".
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Registered just to add to the pile of users that are also experiencing the freezing after logging in on Win7 x64.
Uninstalled in safe mode, rebooted, reinstalled and sometimes my system will freeze after a few hours right after installation or right after a reboot.
Currently don't have it installed. Is it possible to download the older build?
I'm experiencing the exact same issue with this version and wondering the same. Also had to uninstall Avast in safe mode.
In the meantime I will be using MSE and Malwarebytes...
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I'm experiencing the exact same issue with this version and wondering the same.
See: Reply #66
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For me, this version is working perfectly.
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Try doing a 'Select folder scan' and see if the report is blank or reports that the path couldn't be found,,,,,,,SOMEONE?!?!?
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Seems to work here win 7 64bit
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Fine here also
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Previous versions of avast! should be available on FileHippo if anyone needs to or cares to revert to a previous version and has not saved the installer file of that version
http://www.filehippo.com/download_avast_antivirushttp://www.filehippo.com/download_avast_antivirus (http://www.filehippo.com/download_avast_antivirushttp://www.filehippo.com/download_avast_antivirus)
If you decide to revert back you should follow avast! procedures for uninstalling avast! before reverting back.
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I'm experiencing the exact same issue with this version and wondering the same.
See: Reply #66
Well this is weird, same freezing issue with the 1466 build... Maybe it's a issue with the virus database? Writing this on my mobile. Time to boot into safe mode and uninstall avast again. :(
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Well this is weird, same freezing issue with the 1466 build...
Better start your own topic then.
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Updated via GUI ;D Everything is fine except Script Shield it keeps showing 0/0 all the time :o How to fix it ?
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I´ve got exactly the same probs as Tomaso:
I just did a clean install of v7.0.1473 (Free version) under WinXP/SP3, and I ran into an avalanche of error messages!!
After installing (computer offline), I first got this error message:
(http://img15.picoodle.com/i5an/tomaso/ee7o_3ab_u8zxn.jpg)
Upon the following reboot I got the same error message for just about every application trying to run on my system!
(The applications still functioned though)
I managed to configure avast! the way I use to, disabeling all the unnecessary stuff that the developers keeps adding to it..
(AutoSandbox / Browser protection / Remote Assistance / Site Blocking / Cloud Services / Community features)
..when only the "File System Shield" remained, I rebooted once more (computer online)..
This time there were no more error messages!
..go figure.
(WinXP-SP3,English / avast!,English / Location:Norway)
The same barrage of these "CsrVerifyRegion" Errors !
My sys is also WinXP SP3. After doing a system restore everything was fine again.
Did you guys accidentally use some routines/files intended for Win7 on the WinXP install ?
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Did you guys accidentally use some routines/files intended for Win7 on the WinXP install ?
Don't think so, as it works fine on XP here. ;)
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Alright then but what went wrong ? And what´s the solution ? Complete uninstall of Avast and install of the latest (1473) version via setup.exe ?
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Which avast!..?? (Free/Pro/IS)
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Did you guys accidentally use some routines/files intended for Win7 on the WinXP install ?
Don't think so, as it works fine on XP here. ;)
I don't think so either, working fine with XP Pro here:
- Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.
You should reboot after the repair.
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If this is the same version that was automatically sent out this morning, it hosed my system!!! >:(
I'm running XP64 and when the update completed, I could no longer start any of my programs. They would show as being started in the task manager, but nothing visible. I could not even uninstall avast.
And before you start thinking that it can't be avast...well...I did a complete fresh install, and once I got to installing avast the second time...same thing!
I'm now in the process of a SECOND fresh install and will leave avast off this time to see what happens.
Not happy!
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Freeze issue here as well, using paid version, installed overtop of old version, after reboot computer froze. Had to go into safe mode and use system restore. Using old version now until this gets fixed.
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It´s Avast Free 7.0.1466 which i tried to update via the "Update Program" button (as i did many times before in the past). PC is on WinXP SP3 with all available MS security updates.
The update itself (download and installation) seemed to go through flawlessly until the reboot. Then these errors showed up. Rebooting and switching off the pc didn´t help. Apart from these errors everything did work normally. All other programs i ran worked as usual.
Maybe simply uninstalling Avast would have been the better solution but the sys restore also did the job to get rid of these errors.
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After doing a system restore everything was fine again.
That not a solution for me, since I've got that POS System Restore function disabled.
Alright then but what went wrong ? And what´s the solution ? Complete uninstall of Avast and install of the latest (1473) version via setup.exe ?
No, that's not a soultion either.
Like I pointed out; I got these errors after performing a clean install of v7.0.1473.
- Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.
Since we now have established that the problem occurs after both upgrading to, and clean installing v7.0.1473, I really doubt that running a repair will do any good.
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It´s Avast Free 7.0.1466...
First try the repair, as suggested by Dave.
If this doesn't help:
1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
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Can't really download anything when you can't run any of your apps.
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No problem updating free version on XP via the tooltray menu (which simply opens the appropriate GUI page anyway), other than I'm getting the same "dead" WebRep behavior, which sounds like a totally unrelated problem.
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Which avast!..?? (Free/Pro/IS)
You need to say who this is addressed to ... or I guess it is all of us who are having problems. If it's me: the Free version.
Dan
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Which avast!..?? (Free/Pro/IS)
You need to say who this is addressed to ...
If I don't quote, it's adressed to the poster above. ;)
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Updated ok on mine. Windows xp sp3 32bit windows. No problem. Could be a bug? for 64bit versions?. Tested beta versions and were ok?
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Updated via UI (7.0.1466) and everything went through perfectly
image task manager:
http://www.freeimagehosting.net/8fhpi
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Nope, 1473 is no good for me here :-\ . Tried the uninstall utility, repair option and a simple and dumb run of the 1473 full setup file over the existing 1466 install. The result ist always the same: 1466 is working smoothly while 1473 ist spitting out those ""CsrVerifyRegion" wasn´t found in DLL "ntdll.dll" " errors.
Any more suggestions ?
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Nope, 1473 is no good for me here :-\ . Tried the uninstall utility, repair option and a simple and dumb run of the 1473 full setup file over the existing 1466 install. The result ist always the same: 1466 is working smoothly while 1473 ist spitting out those ""CsrVerifyRegion" wasn´t found in DLL "ntdll.dll" " errors.
Yes, I googled for "CsrVerifyRegion" string and the only users with the similar problems were in China. Don't you installed any e.g. online game, or do you use any unusual apps? Technically, it sounds like your kernel32.dll opened by aswRegSvr.exe tool is newer than your OS (CsrVerifyRegion API fn was added in Vista, in ntdll.dll; so regular XP kernel32.dll shouldn't use this API function). Can you please download & run Depends tool (http://public.avast.com/~kurtin/depends.zip) and open aswRegSvr.exe file? (from \Program Files\ AVAST Software\avast folder). Do you see any errors? If yes, you can save log file and send it to my email (kurtin@avast.com). Thanks.
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Seems to work here win 7 64bit
Ok, so the scan works as mine, does the REPORT FILE show that the scan completed?
Mine comes up blank......
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Updated ok on mine. Windows xp sp3 32bit windows. No problem. Could be a bug? for 64bit versions?. Tested beta versions and were ok?
Well 64bit versions of XP are rarer than rocking horse droppings and is only an option on XP Pro OS that have a 64bit version. The greatest majority of XP OS are 32bit versions.
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Do you see any errors? If yes, you can save log file and send it to my email (kurtin@avast.com). Thanks.
Yeah, i saw some errors and sent you the logs but 1466 and 1473 versions of aswRegSvr.exe showed the same errors ??? .
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Updated via UI over 7.0.1472 RC, working fine so far except FF WebRep function.
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Just updated from GUI. Everything is fine except WebRep is now greyed. WebRep worked before update.
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It seems that 7.0.1473 has brought back the BSOD problem.
I am using PRO version on my Windows 8 x64.
It was still OK last night.
But this morning, the BSOD on ndis.sys error appeared again.
So, I switched back to 7.0.1742 now.
By the way, when we downgrade Avast, it does not update the version information in registration thus GUI still shows new version number which is not correct.
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Today, on my XP I have update to 1473 from Avast UI and all seems OK except for the Script module that show 0/0 for scan and infected files counting. :o
Have you rebooted since the update (it is a requirement) as the script shield is working on my XP Pro system, with firefox 16.0.1 (also works with IE8) as the default browser. Whilst my numbers are low, having just booted and aside from being on the avast forums (some sections of which I exclude from the script shield) and just a few other sites.
Yes, but the problem is still here. :(
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After update to Avast 7.0.1473 many programs can not start (e.g. Firefox, Total Commander, IE, Sysinternals suite). These programs are in memory and can not be event killed by Taskmanager.
Only very few programs are working properly (e.g. CCleaner).
If I turn off File shield and Behavioral shield then is issue resolved.
I'm running Windows XP x64.
No alarms or records in any Avast log (in any shield).
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Just to join the growing list (after hours of troubleshooting): I updated to 7.0.1473 free on three machines. The Win7 x64 wouldn't finish booting. An old laptop with XP simply froze. Another XP desktop is running just fine. All machines have the latest MS updates and are in great condition otherwise. The too frozen machines worked fine in safe mode with networking and are back to normal after reverting to 7.0.1466.
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Hello
Avast Free 1473
Win7 Pro 64 bit
Like many people, after update to version 1473, my PC is frozen and I can't do anything... back to 1466 version and everything works fine
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WR not working, but the big problem is avast is not letting Outlook sync with emal accounts. It will allow them to be received but not send or sync folders (gmail and a local ISP). I rolled back to before the update and reinstalled again with the same result.
Hello,
which version of Outlook do you have. Are you connecting to servers with SSL active in Outlook or not?
Thanks.
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WR not working, but the big problem is avast is not letting Outlook sync with emal accounts. It will allow them to be received but not send or sync folders (gmail and a local ISP). I rolled back to before the update and reinstalled again with the same result.
Hello,
which version of Outlook do you have. Are you connecting to servers with SSL active in Outlook or not?
Thanks.
Thanks Ivan- I'm using 2010, and no SSL. Security is set to none just as before when Outlook worked. Nothing changed other than the update. Also tried a clean install after using the clear tool. Same result.
I started a thread about this and it seems a few others are having Outlook problems as well.
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I haven't been posting for some time,but I've been reading
the posts every day. Always keeping avast up to date (see my sig).
Just to let you know, the reason I don't post is that I have
nothing to complain about. Avast continues to run smoothly
on my machine after each version update, and the data bases
come through every day when they're issued. Keep up the
good work guys. :D
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I've tried the new update on all 3 of my PC's and after the restart the cursor just spins around and everything freezes, no response from anything so I had to do a system restore in safe mode - when will it be ok to 'update' or is it best to reinstall or wait for version 8 with a fresh reinstall maybe?
Thanks,
Kaz
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- Which avast!..?? (Free/Pro/IS)
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
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WINDOWS 7 32 BIT
after fail to update through gui (its show initializing & nothing happen), i uninstall-restart-and install avast free 7.0.1473 & restart again. but
1-script shield not working(0/0)(CHROME Version 22.0.1229.94 )
2-my.avast.com not working(i delete my computer from my.avast.com and connect my new install avast & its show connected but my.avast.com not display my p.c)
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Just tried to update Avast on my husbands computer but it won't do anything. Just sits there doing nothing. Why won't it update? He's running Windows XP SP3 64 which has been completely rebuilt.
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He's running Windows XP SP3 64 which has been completely rebuilt.
Impossible.
Either it's XP 32bit with SP3 or XP 64bit with SP2.
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the new update wont allow web surfing with Shields Up, please let me Know if there is going to be a new update soon to fix this, I dont think the scanner is good with Shields Down,.
thanks,..
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It's not impossible.
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It's not impossible.
It is, as there's no SP3 for XP 64bit.
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As I said before.....it was completely rebuilt,,,,,,, by a computer tech.
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As I said before.....it was completely rebuilt,,,,,,, by a computer tech.
Seems you don't get the message... ::)
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It's not impossible.
Microsoft has never released SP3 for 64-bit Windows XP. There is SP3 only for 32-bit version of Windows XP. ;)
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Finally managed to update and everything is working fine.
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As I said before.....it was completely rebuilt,,,,,,, by a computer tech.
If your "Tech" installed SP3 onto your Windows XP 64 bit system, then I'd start looking for a new "Tech" :)
We may not be Techs but most of us have used computers for some time.
Some of us remember what it was like before there ever where any computers.
We even know how to do math in our heads and come up with the right answer. :)
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Updated ok on mine. Windows xp sp3 32bit windows. No problem. Could be a bug? for 64bit versions?. Tested beta versions and were ok?
Well 64bit versions of XP are rarer than rocking horse droppings and is only an option on XP Pro OS that have a 64bit version. The greatest majority of XP OS are 32bit versions.
Confirming a bug on Win XP 64b - none of 32b apps will start because of Behavioral shield. Turn it off or wait for fix, please.
It's so rare os that we skipped it in the latest testing rounds to save a time... And a new bug appeared. We are sorry for inconvenience :(
Lukas.
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Updated via UI over 7.0.1472 RC, working fine so far except FF WebRep function.
The avast's WebRep plugin for FireFox is unfortunately not working in build 7.0.1473. It's been fixed already and we'll release the fix soon.
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So I did the
Avast Free 1473
update on my Dell XPS 1340 laptop (Core 2 Duo, 4gb ram) running
Win7 Ultimate 64 bit SP 1
with Windows Defender security software installed and Windows won't load. I can't even get into Safe Mode. I ran the windows reinstallation dvd to search for the problem and the disks detects no errors with startup.
THIS IS A HUGE PROBLEM for me. I've read some of the other posts and suggestions about downgrading but that's not something I can attempt. I've never had a problem with previous updates.
The bios loads and then the screen hangs and is black with the cursor flashing. I didn't experience BSOD and this happened after the initial request to restart the system from the GUI managed upgrade.
Any more insight would be greatly appreciated
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- Other security related software installed..??
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just Windows defender as mentioned
I've seen the other "security" softwares people use but I trust Avast that much! and I don't keep any private information on this system.
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I too am having outlook issues sending email since the update (Outlook 2007) worked fine before. I am new to this site so I am not sure how to find answers to my problem. Please steer me to any posts about solutions to this issue.
Thank you.
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I too am having outlook issues sending email since the update (Outlook 2007) worked fine before. I am new to this site so I am not sure how to find answers to my problem. Please steer me to any posts about solutions to this issue.
Thank you.
As a work-around, you can disable some shields to make it work. Double click on the icon in the system tray to bring up the user interface, and click on Real Time Shields in the left vertical menu. I have network, web, and mail shields disabled, but you may not need all of then shut down in your situation. Click on each shield in the expanded left menu, and click the stop button.
Good luck.
Dan
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I can confirm: 1473 is definitely a no-go on XP64.
Updated via the GUI, everything seemed ok, but after reboot the problems started:
- 32 bit apps do not work. They just sit in the task manager as phantom processes using ~700kb. Can't kill them, not even with the shields disabled. With the shields disabled, you can use 32 bit apps.
- uninstalling avast takes forever.
- system won't reboot. had to reboot with the reset switch
I tried a clean install after uninstalling in safe mode with the aswclear utility and re-installed, no luck, same problems.
I've always had problems with avast on XP64 (can't update nic drivers with avast enabled. Can't install virtualbox either (probably related to the nic issue). SUMo program won't work with the shields enabled.), but the system was usable. Now it's a complete no-go.
I also noticed that there were no items on the "additional protection" tab except URL blocking, no sandbox (it seems this never existed in the first place for xp64), no browser protection and no remote assistance.
I hope the devs can release a fixed version soon.
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Updated via UI over 7.0.1472 RC, working fine so far except FF WebRep function.
The avast's WebRep plugin for FireFox is unfortunately not working in build 7.0.1473. It's been fixed already and we'll release the fix soon.
Please don't neglect the other trouble scenarios when you do the fix for 7.0.1473. We're all retreated to .1466 while we wait. :)
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@ jvidal
As suggested by lukas.hasik (avast team) an interim workaround is to disable the Behavior Shield, until this is corrected.
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Thanks DavidR, but it isn't actually a big deal for me, since I rarely use XP 64 (I dual boot into it only when I need to run HFSLIP). My main OS is win7 x64.
I switched to AVG free for the time being...
c ya!
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I too am having outlook issues sending email since the update (Outlook 2007) worked fine before. I am new to this site so I am not sure how to find answers to my problem. Please steer me to any posts about solutions to this issue.
Thank you.
Hi,
solution is here http://forum.avast.com/index.php?topic=107641.msg854824#msg854824 (http://forum.avast.com/index.php?topic=107641.msg854824#msg854824).
petr
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It's been fixed already and we'll release the fix soon.
Cool 8)
Please make sure other bugs are fixed, WebRep problem itself is not a big matter. :)
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hmm NOT GOOD !!!!
the update causes my computer to hang ~~
as soon as i rebooted, logged on after installing the update my computer just hangs with the little circle timer going around and around and around :(
had to uninstall to avast to get my computer back to normal :(
Its windows 7 64bit
6 gig ram
1 terabyte drive
quad core AMD
rgds
SYB
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When will you release the 8 version?
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When will you release the 8 version?
Beta testing should be somewhere in the 1st quarter of 2013 but nothing is set in stone so you will just have to monitor the forums.
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When will you release the 8 version?
http://blog.avast.com/2012/10/23/new-avast-program-update-7-0-1473-is-here/
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When will you release the 8 version?
http://blog.avast.com/2012/10/23/new-avast-program-update-7-0-1473-is-here/
Have you noticed that Version 7.0.1473 has a few major problems that require a new build?
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Have you noticed that Version 7.0.1473 has a few major problems that require a new build?
If it is needed, a minor build will be released for sure.
The intention would be, anyway, just to correct a bug but not to improve or add features, that will come to light only on version 8.
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Have you noticed that Version 7.0.1473 has a few major problems that require a new build?
If it is needed, a minor build will be released for sure.
The intention would be, anyway, just to correct a bug but not to improve or add features, that will come to light only on version 8.
Thanks for the clarification. However it looks like there's a few bugs. Some folks like myself aren't able to re-boot after the install, and thanks to Rollback Rx have to revert to .1466, and others have their computers freeze after re-boot etc. :'(
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My computer is freezing on startup after updating from 1466 to 1473. I had to uninstall Avast entirely to get the computer to finish booting. I've seen people saying they're reverting back to 1466 until a fix is applied, but I can't seem to find any way to do this. :(
Someone suggested in another thread that I should download the 1466 installer from Filehippo, but I'm still getting 1473 no matter what version I try to download. Can anyone offer a solution on how to get back to 1466??
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get it @oldapps.com.
http://www.oldapps.com/avast_antivirus.php?app=91510BECEC099F935D6D8CA3F48BC2D5
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get it @oldapps.com.
http://www.oldapps.com/avast_antivirus.php?app=91510BECEC099F935D6D8CA3F48BC2D5
Its better to at least provide some information to users as to what version of avast you are linking to ??? or even better still supply the page link http://www.oldapps.com/avast_antivirus.php so users can see for themselves.
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After updating Windows 7 Ultimate 64bit to 1473 via the Avast GUI under the Maintenance tab, the computer locked up after reboot. I had to restart in safe mode and run system restore to get back to 1466 and now the computer is working properly again. I did not have Webrep installed prior to update and have not installed it now. Firefox 16.01 and Internet Explorer 9 are working properly. I have my copy of Avast set to manual for the program update options. From now on I will wait for a week or so after new program updates are released before installing them, after reading the forums during that week of course.
Since I posted the information above, I updated a different machine running Windows 7 Ultimate 32 bit with 1473, but this time via the notification link on the status screen and it worked without issue. Both of the machines are running the same security applications, Malwarebytes, Spybot S&D and Windows Defender.
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After updating Windows 7 64bit to 1473 via the Avast GUI, the computer locked up after reboot. I had to restart in safe mode and run system restore to get back to 1466 and now the computer is working properly again. I did not have Webrep installed prior to update and have not installed it now. Firefox 16.01 and Internet Explorer 9 are working properly. I have my copy of Avast set to manual for the program update options. From now on I will wait for a week or so after new program updates are released before installing them, after reading the forums during that week of course.
totally agreed
oh man, i was reinstalling my pc 4 times now because of this update i thought my pc was infected cause it lock up all app cant run except task manager, i use winxp x64
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My computer is freezing on startup after updating from 1466 to 1473. I had to uninstall Avast entirely to get the computer to finish booting. I've seen people saying they're reverting back to 1466 until a fix is applied, but I can't seem to find any way to do this. :(
Someone suggested in another thread that I should download the 1466 installer from Filehippo, but I'm still getting 1473 no matter what version I try to download. Can anyone offer a solution on how to get back to 1466??
If your looking for the free version of , avast_free_antivirus_setupv7.01466
I've made it available at:
https://docs.google.com/open?id=0B-vSic0iJgyeZG9QMGM4SndMZFE (https://docs.google.com/open?id=0B-vSic0iJgyeZG9QMGM4SndMZFE)
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This thread has gotten way too long, and is getting too many updates, to be useful as a way of monitoring the status of the update and any possible fixes to it. Can we assume there will be a separate update pushed out if and when it is released?
I have to remove notifications on this thread - I get multiple per day!
Dan
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This thread has gotten way too long, and is getting too many updates, to be useful as a way of monitoring the status of the update and any possible fixes to it. Can we assume there will be a separate update pushed out if and when it is released?
I have to remove notifications on this thread - I get multiple per day!
Dan
We are comforting each other. If you don't want to continue to get posts any longer unsubscribe to the thread.
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Wow, I didn't know this update was causing so many problems, but I have none whatsoever o.o
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My computer is freezing on startup after updating from 1466 to 1473. I had to uninstall Avast entirely to get the computer to finish booting. I've seen people saying they're reverting back to 1466 until a fix is applied, but I can't seem to find any way to do this. :(
Someone suggested in another thread that I should download the 1466 installer from Filehippo, but I'm still getting 1473 no matter what version I try to download. Can anyone offer a solution on how to get back to 1466??
I got the same result. Sorry for the faulty suggestion. Guess their website isn't doing what it says it will
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avast! 7 introduce so many new features but i sorry to say avast 7 (all ver) is most buggy avast ever. :'( :'( :'( :'( :-\ :-\ :-\ :-[ :-[ :-[ >:( >:( >:( :-[ :-[ :-[ :-[
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avast! 7 introduce so many new features but i sorry to say avast 7 (all ver) is most buggy avast ever. :'( :'( :'( :'( :-\ :-\ :-\ :-[ :-[ :-[ >:( >:( >:( :-[ :-[ :-[ :-[
They have one buggy build and you want to crucify them. They consistently produce a superior software, and they will fix this build too.
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oh man, i was reinstalling my pc 4 times now because of this update i thought my pc was infected cause it lock up all app cant run except task manager, i use winxp x64
As you're using XP 64bit, do a clean reinstall without behaviour shield.
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avast! 7 introduce so many new features but i sorry to say avast 7 (all ver) is most buggy avast ever. :'( :'( :'( :'( :-\ :-\ :-\ :-[ :-[ :-[ >:( >:( >:( :-[ :-[ :-[ :-[
They have one buggy build and you want to crucify them. They consistently produce a superior software, and they will fix this build too.
That's what people usually do. They expect a perfect product but they don't realize that with new stuff bugs are likely to occur.
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This new build's network shield causes problem when i open my router's websetup (same issue with another access point). Sometime the page loads incompletely or some element is missing. It worked fine before the update.
Works normally when network shield disabled. I'm using windows 8 enterprise x64.
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Interesting development: Tried 4 times to install the update and every time it locked my Win 7 64-bit machine up. Just for chuckles, tried installing with the 8 gig USB thumb drive (used as Drivespace) removed. Install/upgrade went smoothly, with reboot and working fine.
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Interesting development: Tried 4 times to install the update and every time it locked my Win 7 64-bit machine up. Just for chuckles, tried installing with the 8 gig USB thumb drive (used as Drivespace) removed. Install/upgrade went smoothly, with reboot and working fine.
Well, this only lasted about 20 minutes, until I rebooted again and it locked up the same way - without the USB drive, so guess that wasn't the cause.
Back to 1466 until a fix comes out.
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Interesting development: Tried 4 times to install the update and every time it locked my Win 7 64-bit machine up. Just for chuckles, tried installing with the 8 gig USB thumb drive (used as Drivespace) removed. Install/upgrade went smoothly, with reboot and working fine.
Just curious. When you say "8 gig USB thumb drive (used as Drivespace)" do you mean the thumbdrive is configured as"ReadyBoost"?
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My mistake. Yes, 8G set up as ReadyBoost, and using the balance for file backup.
Doc
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avast! 7 introduce so many new features but i sorry to say avast 7 (all ver) is most buggy avast ever. :'( :'( :'( :'( :-\ :-\ :-\ :-[ :-[ :-[ >:( >:( >:( :-[ :-[ :-[ :-[
They have one buggy build and you want to crucify them. They consistently produce a superior software, and they will fix this build too.
i am using avast! seen avast 4.0 (when i bought my 1st p.c). i am a big fan of avast but avast 7 (1st release to latest release ) it is continuously have many problem in stable release like beta.
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Hi i'm running WinXP 64bit version and the new release Locks my windows , sometimes i get background but no icons and nothing happens , sometimes i do get regular desktop but nothing will start and windows wont even shutdown
how can i use older version ?
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Hi i'm running WinXP 64bit version and the new release Locks my windows , sometimes i get background but no icons and nothing happens , sometimes i do get regular desktop but nothing will start and windows wont even shutdown how can i use older version ?
-> http://forum.avast.com/index.php?msg=855267
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Hi i'm running WinXP 64bit version and the new release Locks my windows , sometimes i get background but no icons and nothing happens , sometimes i do get regular desktop but nothing will start and windows wont even shutdown how can i use older version ?
-> http://forum.avast.com/index.php?msg=855267
Thanks Asyn , workes like a charm without the behaviour shield :)
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oh man, i was reinstalling my pc 4 times now because of this update i thought my pc was infected cause it lock up all app cant run except task manager, i use winxp x64
As you're using XP 64bit, do a clean reinstall without behaviour shield.
Thanks Asyn , now works like a charm :))
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Hi i'm running WinXP 64bit version and the new release Locks my windows , sometimes i get background but no icons and nothing happens , sometimes i do get regular desktop but nothing will start and windows wont even shutdown how can i use older version ?
-> http://forum.avast.com/index.php?msg=855267
Thanks Asyn , workes like a charm without the behaviour shield :)
You're welcome.
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I'm having problems with the firewall losing all settings, and continuously nagging for every program on my system. I tried to load the backup firewall rules and settings from the backup I created before letting it update, it didn't change. All the rules are there, in the firewall application rules, it just doesn't want to use them.
Windows 7 64 bit
Avast Internet Security 7.0.1473
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avast! 7 introduce so many new features but i sorry to say avast 7 (all ver) is most buggy avast ever. :'( :'( :'( :'( :-\ :-\ :-\ :-[ :-[ :-[ >:( >:( >:( :-[ :-[ :-[ :-[
They have one buggy build and you want to crucify them. They consistently produce a superior software, and they will fix this build too.
i am using avast! seen avast 4.0 (when i bought my 1st p.c). i am a big fan of avast but avast 7 (1st release to latest release ) it is continuously have many problem in stable release like beta.
Could it be something in your setup? As you see some people are having no issues with this build while other folks are having issues with the same exact software.
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Interesting development: Tried 4 times to install the update and every time it locked my Win 7 64-bit machine up. Just for chuckles, tried installing with the 8 gig USB thumb drive (used as Drivespace) removed. Install/upgrade went smoothly, with reboot and working fine.
Well, this only lasted about 20 minutes, until I rebooted again and it locked up the same way - without the USB drive, so guess that wasn't the cause.
Back to 1466 until a fix comes out.
Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
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Also running Malwarebytes Pro here, but I have it set to ignore Avast. Still could be a conflict, I guess. Also running Win 7, Home Premium 64-bit, with an AMD Athlon II X2 processor. Maybe some of the others with this same problem will weigh in?
[/quote]
Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
[/quote]
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ok so i had the same issue with computer stopping on startup
After some trial and error including look for conflict problems, disabling superantispware, disabling functions (none of those ideas worked) i found the answer, at least for me.
ive just found out if stop malwarebytes from loading avast works fine that way too, theres a conflict btwn avast and malwarebytes, but id rather keep malwarebytes and disable avast firewall
to do this method of losing the firewall and keepin malwarebytes
uninstall and reinstall avast dont include the firewall. When it asks u to restart, go ahead. When ur computer is reloaded again make sure firewall is turned off, if firewall is turned on then when u shutdown and then turn on comp the problem will return.
i hope i helped
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btw dont do system restore just uninstall avast in safe mode
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just 1 hour ago i updated my avast antivirus internet security, and ask me for restart. after that my labtop cannot start up and turn black.
Then i turn to safe mode and uninstall avast and it become normal. so my labtop now without any antivirus. can i reinstall it now and will it happen the same things again??
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Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
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UPDATE !!!
Hi, was there any special silent Avast update ? I was running Avast 1466 yesterday but today I see updated Avast 1473 on Windows XP X64 !
I can not remember I updated Avast (program itself) and automatic program updates are turned off.
BUT more important Avast 1473 seems to work OK for now (on WinXP X64) !
This was some kind of fake Avast update !
Avast was only indicating to me it is version 1473.
Because when I tried AGAIN to update Avast (program) itself Avast ask me to reboot machine.
After reboot same issue occured (no 32-bit program could start, no reboot possible) but Avast was displaying same, now real, version 1473.
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ok so i had the same issue with computer stopping on startup
After some trial and error including look for conflict problems, disabling superantispware, disabling functions (none of those ideas worked) i found the answer, at least for me.
ive just found out if stop malwarebytes from loading avast works fine that way too, theres a conflict btwn avast and malwarebytes, but id rather keep malwarebytes and disable avast firewall
to do this method of losing the firewall and keepin malwarebytes
uninstall and reinstall avast dont include the firewall. When it asks u to restart, go ahead. When ur computer is reloaded again make sure firewall is turned off, if firewall is turned on then when u shutdown and then turn on comp the problem will return.
i hope i helped
btw dont do system restore just uninstall avast in safe mode
Thanks for the information - I did suspect this might be the conflict - I vaguely remember an error message from Malwarebytes on trying the first installation. Unfortunately I had to do System Restore from a restoration disk because I only had one opportunity to boot into safe mode after installation and didnt take that opportunity to remove Avast. It wouldn't even boot into safe mode the next time! Incidentally is there a firewall setting on the free version of Avast? Because if there is I don't see it on version 1466 and windows tells me it is Windows Firewall which is running and I get regular updates to Defender. Maybe its the update version 1473 which messes with firewall settings and Malwarebytes. Like you, I would rather stick with Malwarebytes, who I imagine many users would. Fix needed methinks!
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Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
Cheers - that may solve the problem - I'll try it!
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You're welcome.
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Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
Interesting. I don't recall having seen a conflict between avast!AIS and SAS Pro over the last couple of years.
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After Not installing behaviour shield my computer runs normaly , BUT i have a few programs that refuse to work ,IE crashed during startup ,, when i disable virusscanner tru msconfig and do a restart then they do work...
turning shield off via avast doesnt work..
WinXP 64bit
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No issues here on any of the 3 machines listed in my signature. The only issue I had was on the Win7 one where the updating progress was not shown and I only got the notice warning me that a reboot was needed. Everything is working perfectly though on all 3 computers.
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Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
Interesting. I don't recall having seen a conflict between avast!AIS and SAS Pro over the last couple of years.
Well putting in those settings seems to have worked for me. I have now updated successfully and rebooted a few times. So it does appear the update creates a conflict with Malwarebytes Pro which didn't exist before as I never previously needed those exclusion settings. Strongly recommend anyone running Malwarebytes Pro uses these settings before updating. Thanks to Asyn for pointing me in the right direction.
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My XP64 disk started failing, so I replaced it and re-installed the OS (and avast .1466). I can say that the problems undating my NIC drivers and installing virtualbox were gone, but SUMo still won't work correctly unless I disable avast. I didn't try 1473, bacause it will render the PC unusable. Just waiting for a fix to be released.
just my $2.
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Updated one Windows 7 machine - no problem. Updated a second machine, Avast blocked web access from IE and intermittently caused black screen after logging onto the user account, forcing a power off restart. Had to remove in safe mode and reinstall back to 1466, no problem now.
Between the buggy update earlier this year (1453?) and 1473, I've spent more hours this year uninstalling and reinstalling Avast than in all the many years I've been using the product. All three of my Windows 7 machines have been disabled by one or the other of these two releases, and one machine has been disabled by both. This product is like a high-maintenance girlfriend, about to get dumped.
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Oi, why did MS release a major platform on a Friday... at best, they're forcing companies to work through the weekend, at best they leave all of their customers hanging on issues like this.
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@garyk: I believe the buggy was 1451...
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I tried to upgrade from 7.0.1466 to 7.0.1473 and after updating the program on my Windows 7 SP-1 64-bit my computer would boot to windows, but I could not do anything. I had to do a hard shutdown by pressing the power button, and then restart in Safe Mode and Restore to the pre-installation of Avast. Then everything was fine. Anyone know why I might be having this problem after installing 7.0.1473?
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Speedtest with Avast running:
(http://speedtest.ookla.com/result/1857507199.png)
Speedtest with Avast disabled:
(http://speedtest.ookla.com/result/1857504156.png)
Not happy. Time to switch antivirus software I'm afraid.
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I must be the odd one out - twice I have tried to upgrade from 7.0.1466 and the computer restart has failed on both occasions with subsequent attempts to restart also failing. On both occasions I have had to do a safe mode start and system restore to recover the computer. These attempts to upgrade were a few days apart with the last attempt being about two hours ago. I have been able to upgrade the definitions for 7.0.1466.
My computer is a six year old ACER notebook with Intel core 2 duo T5250 running Windows Vista Home Premium, Zone Alarm and Spyware Terminator which are all up to date. I am intending to leave the update now for a week or so before having another try. Unless you bring out an update to this update, my only option seems to be to uninstall Avast and have a fresh install. I have had no problems with AVAST until this update but if I can't update to the latest program version, divorce must be considered.
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WOW! When I posted I thought there was only one page and not 14, and that I was the only one having problems. I'll just wait around until this all seems to be resolved for everyone as obviously I am not the only one with a problem. My older version seem to work perfectly.
Tom
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Same for me. Had to go back with System Restore. Tried the update a couple of times but PC locks up during incomplete boot. I'm using Win 7 64-bit and running Malwarebytes Pro - maybe a conflict?
-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
Interesting. I don't recall having seen a conflict between avast!AIS and SAS Pro over the last couple of years.
Well putting in those settings seems to have worked for me. I have now updated successfully and rebooted a few times. So it does appear the update creates a conflict with Malwarebytes Pro which didn't exist before as I never previously needed those exclusion settings. Strongly recommend anyone running Malwarebytes Pro uses these settings before updating. Thanks to Asyn for pointing me in the right direction.
You're welcome.
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Just like to confirm that the GUI update and freeze on reboot, no Start Menu, no working apps is also happening on
Win XP Home SP3 32-bit edition.
System is also running ZoneAlarm Free and Malwarebytes Free (which, if I understand correctly, does not have a real time component).
It is very disappointing that Avast has been aware of this problem for so many days, yet leaves the update out there to consume ("waste") so many people's valuable time. I personally find that appalling. It cost me over four hours on Friday afternoon. My jaw dropped when I came here and found out that the same problem has been posted by multitudes, yet it is still out there like a waiting trap for anyone to fall in. That is really callous.
Carol
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System is also running ZoneAlarm Free...
Drop ZA.
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Just like to confirm that the GUI update and freeze on reboot, no Start Menu, no working apps is also happening on
Win XP Home SP3 32-bit edition.
System is also running ZoneAlarm Free and Malwarebytes Free (which, if I understand correctly, does not have a real time component).
It is very disappointing that Avast has been aware of this problem for so many days, yet leaves the update out there to consume ("waste") so many people's valuable time. I personally find that appalling. It cost me over four hours on Friday afternoon. My jaw dropped when I came here and found out that the same problem has been posted by multitudes, yet it is still out there like a waiting trap for anyone to fall in. That is really callous.
Carol
Some of the freezing issues here are happening for many different reasons, why some are getting them and some are not we do not know as of yet but many are being resolved with exclusion between avast and MBAM but as you on the free version of malwarebytes this is obviously not your issue, another problem on the Malwarebytes forum is and issue between MBAM and Zone Alarm, ZA has also had it's issues with avast in the past so there can be many factors involved and not just avast alone causing the problem.
Have you tried disabling ZA to see if that may be a factor in your freezing problem ?
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Has ZoneAlarm been pegged as the culprit for the system crashes related to the update? Or is that just general advice, unrelated to the program update problems?
(Edit: This was directed to Aysn. The post immediately above was posted whilst I was writing my reply.)
Thanks,
Carol
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Has ZoneAlarm been pegged as the culprit for the system crashes related to the update? Or is that just general advice, unrelated to the program update problems?
Both, IMO.
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Has ZoneAlarm been pegged as the culprit for the system crashes related to the update? Or is that just general advice, unrelated to the program update problems?
Thanks,
Carol
ZA has always been a troublesome firewall at the best of times, the only way to know in your case is to do some trial and error solving, try taking and image of your system first then remove ZA and see if the issue persists.
Please note that it is also frowned upon to place multiple identical posts in several of the threads around the forum, the best way to get help with any issue is to have or start a thread of your own as all this troubleshooting in threads such as these will just get lost.
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Both, IMO.
Understood. Please - what free Firewall would you recommend that plays nice with Avast and runs on Win XP? Armor? Comodo? TinyWall? Outpost? Private? AVS? Appreciate your advice.
Thanks,
Carol
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Understood. Please - what free Firewall would you recommend that plays nice with Avast and runs on Win XP? Armor? Comodo? TinyWall? Outpost? Private? AVS? Appreciate your advice.
I suggest to choose between these: Armor! Comodo! Outpost!
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ZA has always been a troublesome firewall at the best of times, the only way to know in your case is to do some trial and error solving, try taking and image of your system first then remove ZA and see if the issue persists.
Please note that it is also frowned upon to place multiple identical posts in several of the threads around the forum, the best way to get help with any issue is to have or start a thread of your own as all this troubleshooting in threads such as these will just get lost.
Thank you for the very valuable information.
As for the multiple posts, understood. But it seems to me, for each person who actually comes here and posts, there are hundreds or thousands more out there who are coming to this forum for the first time - to figure out what the heck is happening to their PC! Many of them do not look at the pinned topic at the top - they are looking at posts with the subject headings of "FREEZE" or "UPDATE PROBLEM" or something that looks like it discusses the reason that they came to the forum in the first place. The subject heading "NEW PROGRAM UPDATE 7.0.1473" will never catch the eye of the first-time, newbie, non-computer-savvy person whose system is crashing over and over and having to hard shutdown and reboot. Think of all the poor minions who don't even know what "Safe Mode" is. They have no idea of the lengthy discussion that is going on at the top of the forum. Can't we have mercy on them and point them toward the meat? After all, none of the high-level people in this forum are really responding down in those problem threads. That is why I placed the pointer link toward this post. (It took me two days to find it, too!)
Just my feelings about this whole thing.
Carol
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Thank you for the very valuable information.
As for the multiple posts, understood. But it seems to me, for each person who actually comes here and posts, there are hundreds or thousands more out there who are coming to this forum for the first time - to figure out what the heck is happening to their PC! Many of them do not look at the pinned topic at the top - they are looking at posts with the subject headings of "FREEZE" or "UPDATE PROBLEM" or something that looks like it discusses the reason that they came to the forum in the first place. The subject heading "NEW PROGRAM UPDATE 7.0.1473" will never catch the eye of the first-time, newbie, non-computer-savvy person whose system is crashing over and over and having to hard shutdown and reboot. Think of all the poor minions who don't even know what "Safe Mode" is. They have no idea of the lengthy discussion that is going on at the top of the forum. Can't we have mercy on them and point them toward the meat? After all, none of the high-level people in this forum are really responding down in those problem threads. That is why I placed the pointer link toward this post. (It took me two days to find it, too!)
Just my feelings about this whole thing.
Carol
Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
Oh man, that is cold. The average person using Avast doesn't even have a clue how to find this website or this forum, much less how to use the Search function. My 80-year old mother uses Avast and all she knows is that she thought her computer was "broken". Seriously, have a heart for those who are struggling to even get their PC running - without concerning themselves with the Update. I bet most of them would be happy just to get it up and running again and be able to access their data. I would be willing to bet that Avast is singularly responsible for a number of new computer sales this past weekend. 99 out of 100 people wouldn't know what to do with the freeze problem that has been occurring. Geez, show a little compassion and mercy for the vast majority who haven't a clue. After all, this isn't a problem that is slowing people down. This is stopping most dead in their tracks. Can you put yourself in the position of how you would feel if your computer wouldn't boot and you had no idea at all how to fix it? Can you put yourself in those shoes at all, even for a minute?
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
That reply alone is enough to convince people that it's time to move on from Avast for good ...
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
That reply alone is enough to convince people that it's time to move on from Avast for good ...
Do you have something helpful to post or just meaningless replies which really make no sense ::)
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Do you have something helpful to post or just meaningless replies which really make no sense ::)
Wow you guys are so-o arrogant. You deserve to be deserted by all of your customers ! Your customer relations people need to start damage control very quickly.
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
Oh man, that is cold. The average person using Avast doesn't even have a clue how to find this website or this forum, much less how to use the Search function. My 80-year old mother uses Avast and all she knows is that she thought her computer was "broken". Seriously, have a heart for those who are struggling to even get their PC running - without concerning themselves with the Update. I bet most of them would be happy just to get it up and running again and be able to access their data. I would be willing to bet that Avast is singularly responsible for a number of new computer sales this past weekend. 99 out of 100 people wouldn't know what to do with the freeze problem that has been occurring. Geez, show a little compassion and mercy for the vast majority who haven't a clue. After all, this isn't a problem that is slowing people down. This is stopping most dead in their tracks. Can you put yourself in the position of how you would feel if your computer wouldn't boot and you had no idea at all how to fix it? Can you put yourself in those shoes at all, even for a minute?
My post was purely placed as instructional so please dont take it out of context and turn it into a matter of user's abilities, we help all users here but we do try to advise them for future responses concerning forum navigation and finding what your after in a much quicker and easyer way.
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Do you have something helpful to post or just meaningless replies which really make no sense ::)
Wow you guys are so-o arrogant. You deserve to be deserted by all of your customers ! Your customer relations people need to start damage control very quickly.
Sorry but i find the arrogance has come from your side as your the one who decided to stick your nose into something you were not involved in, where trying to help and advise people here and when people such as yourself decide to step in because you haven't fully understood what was being explained you dont help matters at all.
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Sorry but i find the arrogance has come from your side as your the one who decided to stick your nose into something you were not involved in, where trying to help and advise people here and when people such as yourself decide to step in because you haven't fully understood what was being explained you dont help matters at all.
I am involved to the extent that I was looking at solutions to try to get 2 machines in my own household back in operation, but none of the suggestions in this string had helped. When I then came across replies telling people that they aren't posting their problems the right way it became clear that solving all the problems they have caused is not really Avast's top priority !! (and none of the machines here have ZA).
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Sorry but i find the arrogance has come from your side as your the one who decided to stick your nose into something you were not involved in, where trying to help and advise people here and when people such as yourself decide to step in because you haven't fully understood what was being explained you dont help matters at all.
I am involved to the extent that I was looking at solutions to try to get 2 machines in my own household back in operation, but none of the suggestions in this string had helped. When I then came across replies telling people that they aren't posting their problems the right way it became clear that solving all the problems they have caused is not really Avast's top priority !! (and none of the machines here have ZA).
No one mentioned that avast were not looking into this as top priority as i bet they are, all that was mentioned is that all of the issues are not predominantly related to avast alone and there could several other factors involved, if you dont have ZA on your systems it could be something else or it could be avast and the best way to resolve these matters are for users to start there own threads for the troubleshooting to be far more effective in finding out what the cause of the matter my be.
Firstly starting a topic and including all information relating to system type and spec's, windows version and what service pack, other security software installed including firewall - all this information helps to start the process.
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If it assists somebody who is genuinely trying to help, none of the compromised machines here is running ZA. The machine that upgraded without a hitch and is working trouble-free has Vista Home Premium SP2, running Avast with Windows Firewall, and it also has a full working Malwarebytes v. 1.65.1.1000.
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If it assists somebody who is genuinely trying to help, none of the compromised machines here is running ZA. The machine that upgraded without a hitch and is working trouble-free has Vista Home Premium SP2, running Avast with Windows Firewall, and it also has a full working Malwarebytes v. 1.65.1.1000.
It doesn't help, if you tell us, what works..!! ;)
Please start a new thread.
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Updated ok on mine. Windows xp sp3 32bit windows. No problem. Could be a bug? for 64bit versions?. Tested beta versions and were ok?
Well 64bit versions of XP are rarer than rocking horse droppings and is only an option on XP Pro OS that have a 64bit version. The greatest majority of XP OS are 32bit versions.
Confirming a bug on Win XP 64b - none of 32b apps will start because of Behavioral shield. Turn it off or wait for fix, please.
It's so rare os that we skipped it in the latest testing rounds to save a time... And a new bug appeared. We are sorry for inconvenience :(
Lukas.
This bug is not confined to Win XP 64bit - it also happens on Win XP 32bit. This is a MAJOR problem. You have the email addresses from everybody's registration - why aren't you sending out emails warning people of this problem (and detailing the workaround)? ? ? ? I have wasted half a day already because of this bug, and I am far from alone...
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why aren't you sending out emails warning people of this problem (and detailing the workaround)? ? ? ?
They have millions of users, sending out warning emails would be impossible.
If they really care about those users, they should have simply stopped the roll-out of version 7.0.1473, in my opinion. Just like Mozilla recently did with FF 16.0
Instead, recently I saw on Facebook their reminder about a new Avast! Program Update availability but in the last couple of days no warning messages from them over there...
Edit: added some info
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If they really care about those users, they should have simply stopped the roll-out of version 7.0.1473, in my opinion.
Why ? it tested fine and there are millions of users with no problems, I've got it installed own my own two personal systems and the other twenty odd ( xp, vista, win7 ) that I look after have no issues whatsoever, understood that there is definitely a problem on 64bit xp that has been discoved so far.
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I apologize if I missed something, but I would like to know if the issues with the work of the WebRep in Firefox and with the work of the anti-virus on the 64-bit Windows have already been resolved.
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An emergency patch needs to be pushed out immediately. I am surprised at the Avast team for these careless mistakes.
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
I will second that :) and add that it should be prominently displayed
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Exactly why user's need to use the seach function at the top of the forum as it makes it much easyer to find similar issues, then create there own thread topic so they can be dealt with on a more one on one basis without being lost in the masses which is what has happened to this thread.
Oh man, that is cold. The average person using Avast doesn't even have a clue how to find this website or this forum, much less how to use the Search function. My 80-year old mother uses Avast and all she knows is that she thought her computer was "broken". Seriously, have a heart for those who are struggling to even get their PC running - without concerning themselves with the Update. I bet most of them would be happy just to get it up and running again and be able to access their data. I would be willing to bet that Avast is singularly responsible for a number of new computer sales this past weekend. 99 out of 100 people wouldn't know what to do with the freeze problem that has been occurring. Geez, show a little compassion and mercy for the vast majority who haven't a clue. After all, this isn't a problem that is slowing people down. This is stopping most dead in their tracks. Can you put yourself in the position of how you would feel if your computer wouldn't boot and you had no idea at all how to fix it? Can you put yourself in those shoes at all, even for a minute?
I don't think he is suggesting that the search function appears first and blocks posting before you search. He is just suggesting making search more readily available to a person's eyes after they log in. Nothing cold about that at all. In fact it is being highly considerate of those who visit here. More readily available choices are better
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Sorry but i find the arrogance has come from your side as your the one who decided to stick your nose into something you were not involved in, where trying to help and advise people here and when people such as yourself decide to step in because you haven't fully understood what was being explained you dont help matters at all.
I am involved to the extent that I was looking at solutions to try to get 2 machines in my own household back in operation, but none of the suggestions in this string had helped. When I then came across replies telling people that they aren't posting their problems the right way it became clear that solving all the problems they have caused is not really Avast's top priority !! (and none of the machines here have ZA).
ISTM that you have to look at this situation from the point of view of those that are trying to help and many do so without pay. They spend hours of their time trying to and many times being successful at helping people who are having problems, some avast! related and some Windows related.
Haviing to take the time to respond to the same question multiple times in multiple threads or just taking the time to find and post a link on the forum to the problem often which has been solved does not help anyone especially those new to avast!.
Unfortunately this release along with the release of W8 has increased the number of visitors with problems so it gets a bit overwhelming for those trying to help especially for free, when they have to post the same response to the same problem over and over and over again. This does not help anyone.
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If they really care about those users, they should have simply stopped the roll-out of version 7.0.1473, in my opinion.
Why ? it tested fine and there are millions of users with no problems, I've got it installed own my own two personal systems and the other twenty odd ( xp, vista, win7 ) that I look after have no issues whatsoever, understood that there is definitely a problem on 64bit xp that has been discoved so far.
Because the problem is mainly with Windows 7 64bit systems. You may want to check the forum and see how many users posted recently about their own systems becoming unusable after the upgrade (e.g., faulty Behavior Shield). Statistically it is a high number of users in the real world.
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Also keep in mind that most new pc's come with Windows 7 64-bit installed. I was gonna fire up my test machine just to see whats up with this new version. Again I am surprised Avast released such a buggy version.
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Because the problem is mainly with Windows 7 64bit systems. You may want to check the forum and see how many users posted recently about their own systems becoming unusable after the upgrade (e.g., faulty Behavior Shield). Statistically it is a high number of users in the real world.
As mentioned my own two win7 64 bit systems and maybe another half dozen of the same operating systems im maintaining have no problem whatsoever, I've probably noticed 30/40 at the most complaints about the new release and some of those have been solved already due to conflicts with Zone Alarm and Malwarebytes and alot of the problems im seeing are also coming from win8 systems which could be due to upgrading to 8 while avast is installed which i think is messing things around.
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Hey craigb. I am currently running Bitdefender Antivirus 2013. I am going to uninstall it completely and install this latest Avast on my everyday laptop. I have Windows 7 64-bit with no other security installed. Dont need anything else. I will get back to you. if anything ZA is known to cause issues. I tried ZA months ago with Avast and it locked up my pc. I was running Avast with Windows Firewall and I had no issues. Installed ZA and my laptop froze. Now a days there is no need for a 3rd party firewall when your using Windows 7.
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Hi
I also had my OS hosed. I re-installed the OS and loaded Avast internet and also installed the update 7.0.1473 and everything worked fine.
I am now reinstalling each of my applications on a one by one basis and testing. I have left out Malawarebytes. My setup is Windows 7 64bit.
I have loaded Sandboxie + Shadow Defender with no problems. I will continue in this manner until Avast comes up with a solution.
Marserobert
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Hey craigb. I am currently running Bitdefender Antivirus 2013. I am going to uninstall it completely and install this latest Avast on my everyday laptop. I have Windows 7 64-bit with no other security installed. Dont need anything else. I will get back to you. if anything ZA is known to cause issues. I tried ZA months ago with Avast and it locked up my pc. I was running Avast with Windows Firewall and I had no issues. Installed ZA and my laptop froze. Now a days there is no need for a 3rd party firewall when your using Windows 7.
ZA has always caused issues with avast and this newest release is no different, some people manage to get away with it though :)
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Hi
I also had my OS hosed. I re-installed the OS and loaded Avast internet and also installed the update 7.0.1473 and everything worked fine.
I am now reinstalling each of my applications on a one by one basis and testing. I have left out Malawarebytes. My setup is Windows 7 64bit.
I have loaded Sandboxie + Shadow Defender with no problems. I will continue in this manner until Avast comes up with a solution.
Marserobert
If you have AIS installed then it already has a sandbox so you dont really need sandboxie and the two programs together on the same system will conflict unless you remove one of them, I've no idea how Shadow Defender plays with all these as I've never used it and Malwarebytes should be fine as long as you have the mutual exclusions in place.
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Hi Craiggb
I will remove Sandoxie!
What is the Malawarebytes mutual exclusion?
Thanks for your reply
Marserobert
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Hi Craiggb
What is the Malawarebytes mutual exclusion?
Thanks for your reply
Marserobert
The exclusions are only for if you have MBAM Pro ? add the avast program file to the trusted list in MBAM Pro, then add the MBAM Pro program file to the avast exclusions in File Shield, there are also some MBAM exe files that should be added to the Trusted Processes in the avast behaviour shield - see pic
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Hi craigb
Thanks for your input.
I have AIS and recently I have put AIS on 16 of my client's machines, and of those 11 are absolutely fine. The other 5 have Malawarebytes.
I have taken Malawarebytes of the 5 machines that have been hosed and they are fine, but these people want Mbam returned. Will there be a solution?
Regards
Marserobert
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Hi craigb
Thanks for your input.
I have AIS and recently I have put AIS on 16 of my client's machines, and of those 11 are absolutely fine. The other 5 have Malawarebytes.
I have taken Malawarebytes of the 5 machines that have been hosed and they are fine, but these people want Mbam returned. Will there be a solution?
Regards
Marserobert
Well if there using the Pro Version of MBAM the solution is to use the exclusions, Malwarebytes have always recommended having the exclusions but until recently many avast users have gotten away without them but as both of the programs grow in there detection/protection capabilities these exclusions are going to become more and more neccessary.
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Hi all
My OS was hosed! Using Windows 7 64 bit and using Malwarebytes.
Reinstalled OS loaded AIS and the update 7.0.1473 without Malwarebytes. Had a quick chat with "craigb" used the mutual exclusions and bingo = all is well.
Thanks craigb for your time and attention.
Marse robert
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Hi all
My OS was hosed! Using Windows 7 64 bit and using Malwarebytes.
Reinstalled OS loaded AIS and the update 7.0.1473 without Malwarebytes. Had a quick chat with "craigb" used the mutual exclusions and bingo = all is well.
Thanks craigb for your time and attention.
Marse robert
Your welcome :)
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-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
[/quote]
Sorry to say this procedure didn't work for me. It worked to the extent that I was able to do the upgrade and reboot once, but on the second restart it hung as it usually does - when Windows has almost completed booting.
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-> http://forums.malwarebytes.org/index.php?showtopic=10138&p=417798&#entry417798
Sorry to say this procedure didn't work for me. It worked to the extent that I was able to do the upgrade and reboot once, but on the second restart it hung as it usually does - when Windows has almost completed booting.
Did you include the extra files I mentioned in reply 235 page 16 ?
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Did you include the extra files I mentioned in reply 235 page 16 ?
[/quote]
No, I did not! Apparently I only skimmed that reply and overlooked the .jpg. In retrying the original instructions and adding the two files from the .jpg that weren't included in the original post, it MAY have done the trick! Upgrade went smoothly, and so far have done three cold & warm boots with no lockup. Will monitor it for several days and repost if the problem reappears.
Thanks!!!
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No, I did not! Apparently I only skimmed that reply and overlooked the .jpg. In retrying the original instructions and adding the two files from the .jpg that weren't included in the original post, it MAY have done the trick! Upgrade went smoothly, and so far have done three cold & warm boots with no lockup. Will monitor it for several days and repost if the problem reappears.
Thanks!!!
Good that it working :) the mbamscheduler.exe is the main one that causing all the problems i believe as that exe is part of two processes and not just one as it was previously with just the mbamservice.exe.
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Any word on when the fix/update for .1473 will be out?
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Any word on when the fix/update for .1473 will be out?
What issue do you have that requires fixing ?
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CragB- I haven't been able to get Outlook syncing and sending email (gmail and a local ISP). I started the thread below but no fixes have worked. With all the other issues I figured a fix must be in the works.
Fortunately I have RollbackRX and was easily able to go back to the stable version that worked fine.
http://forum.avast.com/index.php?topic=107641.new;topicseen#new (http://forum.avast.com/index.php?topic=107641.new;topicseen#new)
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CragB- I haven't been able to get Outlook syncing and sending email (gmail and a local ISP). I started the thread below but no fixes have worked. With all the other issues I figured a fix must be in the works.
Fortunately I have RollbackRX and was easily able to go back to the stable version that worked fine.
http://forum.avast.com/index.php?topic=107641.new;topicseen#new (http://forum.avast.com/index.php?topic=107641.new;topicseen#new)
Ok, i dont use Outlook so im unable to help you there so your best to stick with that thread you created for getting any further answers, anything in this thread will soon be lost.
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CragB- I haven't been able to get Outlook syncing and sending email (gmail and a local ISP). I started the thread below but no fixes have worked. With all the other issues I figured a fix must be in the works.
Fortunately I have RollbackRX and was easily able to go back to the stable version that worked fine.
http://forum.avast.com/index.php?topic=107641.new;topicseen#new (http://forum.avast.com/index.php?topic=107641.new;topicseen#new)
Ok, i dont use Outlook so im unable to help you there so your best to stick with that thread you created for getting any further answers, anything in this thread will soon be lost.
Thanks for your interest. It's much appreciated.
The other thread received no more suggestions from avast or others. I may need to just contact support.
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I have a problem with torrent trackers (IPT).
when i disable network shield every thing goes OK.
Iam on Win 8 Pro RTM x86.
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What's the problem you are encountering ?
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Here is a photo
http://i48.tinypic.com/2z9lefq.jpg
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Hi
I also had my OS hosed. I re-installed the OS and loaded Avast internet and also installed the update 7.0.1473 and everything worked fine.
I am now reinstalling each of my applications on a one by one basis and testing. I have left out Malawarebytes. My setup is Windows 7 64bit.
I have loaded Sandboxie + Shadow Defender with no problems. I will continue in this manner until Avast comes up with a solution.
Marserobert
If you have AIS installed then it already has a sandbox so you dont really need sandboxie and the two programs together on the same system will conflict unless you remove one of them, I've no idea how Shadow Defender plays with all these as I've never used it and Malwarebytes should be fine as long as you have the mutual exclusions in place.
The exclusion method works but is not really a fix. It is however using the system as designed so it is not workaround either. In any case I would like to see avast! add a notes popup file as part of the installation process. Other software does it. In this way if there is a known conflict between Malwarebytes and avast! that can be handled by excluding each of them in the other program then a note should say that. This would reduce the number of OP's on the forum when an OP is not needed to solve a say a program conflict or whatever.
The key would be to insure people read the note as part of of install and there a ways to atleast force it up on the monitor and stick it in the user's face hoping they will read it and not just mindlessly close it. :)
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Here is a photo
http://i48.tinypic.com/2z9lefq.jpg
I'm not sure why the network shield would get involved here as generally it checks any connection requests against its malicious sites list and alerts if one is found, but you aren't getting any alerts. Whilst I have seen some avast alerts (in the forums) in relation to seeding URLs being considered malicious, I haven't seen any related to 'Tracker sending invalid data.' That was usually resolved by clearing the cache and any seeding URLs.
So I'm not sure what this invalid data might be (I don't use any P2P application), I don't know if the data you have obscured in the image might help someone else who does use P2P.
I ignored the network shield interaction temporarily to do a search on the error you were getting, http://uk.search.yahoo.com/search?p=torrent+trackers+"Tracker+sending+invalid+data" (http://uk.search.yahoo.com/search?p=torrent+trackers+"Tracker+sending+invalid+data") and that gets lots of hits. Now if it is possible to get this for other reasons other than 'every one of this hits running avast (highly unlikely),' so there may be more to this as some firewalls also seem to have this impact.
Since the network shield is like a limited firewall if there happens to be any conflict between the firewall and the network shield removal one one element would resolve any conflict.
Unfortunately my practical experience with P2P apps is zero, so hopefully someone else can pick this up. However I would recommend that you create a new topic so that your problem doesn't get buried in this very large topic.
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The exclusion method works but is not really a fix. It is however using the system as designed so it is not workaround either.
How is the exclusion not really a fix ::) it's always been advised on the MBAM forums to use the exclusions and the fact that so many users have gotten away without them this long is just lucky.
Both programs are growing in there protection capabilities so they were bound to cross swords and conflict sometime.
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I hope Avast are planning on releasing an update with a fixed Network shield, considering they are claiming they are fully Windows 8 compatible, the Network shield is causing problems with browsing local router/modem pages.
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The exclusion method works but is not really a fix. It is however using the system as designed so it is not workaround either.
How is the exclusion not really a fix ::) it's always been advised on the MBAM forums to use the exclusions and the fact that so many users have gotten away without them this long is just lucky.
Both programs are growing in there protection capabilities so they were bound to cross swords and conflict sometime.
I will admit it is splitting hairs to say it is not a fix. Technically however the problem still exists. Excluding the scanning of some files by both program does not eliminate the conflict. It covers it up as it were. like an aspirin covers up pain. An aspirin does not eliminate the cause of pain or fix the pain problem as it were, it just covers it up. Once the affects from the aspirin are worn off the problem returns just as once you remove the exclusions from scanning the problem returns unless it has run its course like with some headaches. In neither case is the problem fixed. It is still there but just covered up when the medication/exclusion is applied.
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I will admit it is splitting hairs to say it is not a fix. Technically however the problem still exists.
Sorry but i dont see it as a problem as all security programs ( AV's, Spyware Scanners, Firewalls ) recommend excluding each from one another.
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I have seen the suggested exclusions in reply #235 on page 16, but they suggest that they are only for MBAM pro users.
I have MBAM free and Avast free.
I also experienced these issues, and had to uninstall Avast in order to get my PC to start up cleanly.
I have now reverted to version 1466, until a fix is released for 1473.
Is this likely, or do we need to add some exclusions for MBAM free, if so what do I need to do if I want to update Avast to the latest program version?
Strangely, I have the same combination of applications on another Win 7 64 bit machine (plus zonealarm free) and I am not experiencing any issues whatsoever!
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Hi Craiggb
What is the Malawarebytes mutual exclusion?
Thanks for your reply
Marserobert
The exclusions are only for if you have MBAM Pro ? add the avast program file to the trusted list in MBAM Pro, then add the MBAM Pro program file to the avast exclusions in File Shield, there are also some MBAM exe files that should be added to the Trusted Processes in the avast behaviour shield - see pic
CraigB, I don't see a place in MBAM Pro where I can find a trusted list to place Avast. I looked in each tab. Can you put me in the right place? Thanks.
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Very easy. There are two places. Click on the file shield. Click expert settings/exclusions. Do the same with the behavior shield. Add MBAM Pro as a trusted process. Add mbamservice,mbamgui,mbam.exe and mbam scheduler. Its that easy.
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Also click settings/exclusions and add it from being scanned when doing on demand scans.
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I'm running Windows 7 64 and the only problem I had when I updated to the latest version was when I had to restart my computer. When it finished booting I had a black screen showing only the cursor. I then did a manual shutdown, pushed the power button and when it restarted all of my programs loaded without any problem.
I updated my husbands Windows XP 64, restarted and his booted normally.
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CraigB, I don't see a place in MBAM Pro where I can find a trusted list to place Avast. I looked in each tab. Can you put me in the right place? Thanks.
--> http://forums.malwarebytes.org/index.php?showtopic=10138&st=0&p=417798&#entry417798 (http://forums.malwarebytes.org/index.php?showtopic=10138&st=0&p=417798&#entry417798)
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CraigB, I don't see a place in MBAM Pro where I can find a trusted list to place Avast. I looked in each tab. Can you put me in the right place? Thanks.
--> http://forums.malwarebytes.org/index.php?showtopic=10138&st=0&p=417798&#entry417798 (http://forums.malwarebytes.org/index.php?showtopic=10138&st=0&p=417798&#entry417798)
TerraX, Thanks for the link. I got it done. ;D
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TerraX, Thanks for the link. I got it done. ;D
Hi,
now runs everything?
You're welcome! :)
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I will admit it is splitting hairs to say it is not a fix. Technically however the problem still exists.
Sorry but i dont see it as a problem as all security programs ( AV's, Spyware Scanners, Firewalls ) recommend excluding each from one another.
I agree it is a not a problem but it would be preferable if the programs didn't conflict to begin with and a person didn't have to bother with the exclusions. Its more of an irritatant than a problem.
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If they really care about those users, they should have simply stopped the roll-out of version 7.0.1473, in my opinion.
Why ? it tested fine and there are millions of users with no problems, I've got it installed own my own two personal systems and the other twenty odd ( xp, vista, win7 ) that I look after have no issues whatsoever, understood that there is definitely a problem on 64bit xp that has been discoved so far.
I think you would rapidly change your tune if next time you rebooted your systems they all effectively stopped working.
But hey, I'm all right Jack.
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I think you would rapidly change your tune if next time you rebooted your systems they all effectively stopped working.
"Not so" as a system image will have me back in action in ten minutes if it didn't work, but it does so anything else is speculation ;)
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I think you would rapidly change your tune if next time you rebooted your systems they all effectively stopped working.
"Not so" as a system image will have me back in action in ten minutes if it didn't work, but it does so anything else is speculation ;)
Unfortunately I think you missed the rest of his post: 'But hey, I'm all right Jack' which, in retrospect, actually anticipated the spirit of your own reply.
So dear 3guesses, I can now say you had a good point.
I'm all right Jack, pull up the ladder!
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Anyone could kindly confirm me that Web Rep stuff is still not working in FF? Any workaround?
A friend of mine just asked me about that but I don't use Web Rep and I have not followed any of the recent WR related threads. Thank you in advance for your time.
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Confirmed webrep not working on FF 16.0.x is acknowledged, there are no details on when it will be resolved. There is no workaround.
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Confirmed webrep not working on FF 16.0.x is acknowledged, there are no details on when it will be resolved. There is no workaround.
Thanks, DavidR.
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Confirmed webrep not working on FF 16.0.x is acknowledged, there are no details on when it will be resolved. There is no workaround.
Just for the record: With .1466 WebRep was working my three W7-SP1 x64 computers all the way up through Firefox 17.0 Beta 2. It stopped working when I upgraded to .1473. Now on Firefox 17.0 Beta 3 with .1473 and Webrep is not working. This is how it was/is. Just reporting No biggie for me 8)
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I just installed avast 7.0.1474 (no not a typo, 7.0.1474). Just wondering if there is a fix for the BSOD in Windows 8 which avast is causing? Or if there is any news on that :)
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I just installed avast 7.0.1474 (no not a typo, 7.0.1474). Just wondering if there is a fix for the BSOD in Windows 8 which avast is causing? Or if there is any news on that :)
New built didnt fix it?? send the dumps to ftp.avast.com/incoming and report the name of the dumps you uploaded..
Dumps should be here: C:\windows\MEMORY.DUMP
or
C:\windows\MiniDumps\
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There was no indication that an update was available in my GUI of AIS 7.0.1473 but when I tried a manual program update, I wound up with .1474.
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I just installed avast 7.0.1474 (no not a typo, 7.0.1474). Just wondering if there is a fix for the BSOD in Windows 8 which avast is causing? Or if there is any news on that :)
New built didnt fix it?? send the dumps to ftp.avast.com/incoming and report the name of the dumps you uploaded..
Dumps should be here: C:\windows\MEMORY.DUMP
or
C:\windows\MiniDumps\
I actually haven't restarted my PC yet after installing the update. Didn't even notice but avast had turned web protection (not sure about the exact name because my program is in Finnish) on by itself after the update. That was the cause of the BSOD. Now it haven't BSOD'd yet but we will see after a reboot.
Dch48: Yeah I did my update manually too.
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There was no indication that an update was available in my GUI of AIS 7.0.1473 but when I tried a manual program update, I wound up with .1474.
Normally the Program Updates are done over a cycle to balance server load.
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Restarted my pc and it has been working fine. Avast is fully functioning now. Have had only 1 BSOD after the update and I don't think it was avast. I tried to install a program which probably isn't compatible with Windows 8 so I guess that triggered the BSOD this time ;) Thanks for fixing the problem very fast! Now I can enjoy my paid license again :)
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I have a problem with torrent trackers (IPT).
when i disable network shield every thing goes OK.
Iam on Win 8 Pro RTM x86.
I have the same issue, once I disable network shield every thing works a-OK.
http://imgur.com/QUWVU (http://imgur.com/QUWVU)
Windows 8 x64
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Update to 7.0.1474 and apply the patch: http://public.avast.com/~rypacek/patches
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Update to 7.0.1474 and apply the patch: http://public.avast.com/~rypacek/patches
Thanks, already on 1474. Posted here by mistake. :-\
Will apply the patch
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Thanks, already on 1474. Posted here by mistake. :-\
No problem..!!