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Author Topic: FBI Ransomware windows 7 64 bit  (Read 2209 times)

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kurt.umholtz

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FBI Ransomware windows 7 64 bit
« on: April 22, 2013, 03:39:09 AM »
I need help removing the fake FBI ransomware from my windows 7 64 bit laptop.  It has control of one admin user but not the other one.  So I do have use of the computer when logged on as that user.  I have malwarebytes current version and avast on the pc but their scans don't seem to detect the malware.
« Last Edit: April 22, 2013, 05:58:15 AM by kurt.umholtz »
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kurt.umholtz

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Re: FBI Ransomware windows 7 64 bit
« Reply #1 on: April 22, 2013, 03:46:53 AM »
I also removed the questionable  toolbars using the avast utility earlier but I also ran adwcleaner
« Last Edit: April 22, 2013, 06:00:54 AM by kurt.umholtz »
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Offline essexboy

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Re: FBI Ransomware windows 7 64 bit
« Reply #2 on: April 22, 2013, 03:36:26 PM »
Are you able to boot the infected account to safe mode ?  As the winlogon key for other users is not showing in this OTL log
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