Author Topic: I receive no notification of the new version  (Read 5818 times)

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Matthew_Wai

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I receive no notification of the new version
« on: April 19, 2014, 04:14:28 PM »
I have already chosen "Ask when an update is available" under "PROGRAM", but so far I receive no notification of the new version 2014.9.0.2018. Why?

Offline CraigB

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Re: I receive no notification of the new version
« Reply #1 on: April 19, 2014, 04:19:20 PM »
What version are you using now? if it's a beta version then you wont be notified of a stable release so it's easiest to just download 2018 from here on the forum and install over the top.

Offline midnight

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Re: I receive no notification of the new version
« Reply #2 on: April 19, 2014, 04:21:04 PM »
I'm using the same setting as you are but it does not notify me when a new version is available.
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Offline CraigB

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Re: I receive no notification of the new version
« Reply #3 on: April 19, 2014, 04:24:20 PM »
I'm using the same setting as you are but it does not notify me when a new version is available.
Maybe you need to look at the picture you posted as it is quite plainly in view that your update is available ::)

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Re: I receive no notification of the new version
« Reply #4 on: April 19, 2014, 04:24:52 PM »
New version updates a spread over several weeks to even out the server load.  But, you do have the option to manually force an update

Offline Para-Noid

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Re: I receive no notification of the new version
« Reply #5 on: April 19, 2014, 04:26:15 PM »

You have the option to download from here.
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Offline midnight

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Re: I receive no notification of the new version
« Reply #6 on: April 19, 2014, 04:31:16 PM »
I'm using the same setting as you are but it does not notify me when a new version is available.
Maybe you need to look at the picture you posted as it is quite plainly in view that your update is available ::)

It has never notified me when a new program has been released.  i.e..........I've never gotten a popup about a new version.

I'm done with this.
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Offline CraigB

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Re: I receive no notification of the new version
« Reply #7 on: April 19, 2014, 04:41:00 PM »
I'm using the same setting as you are but it does not notify me when a new version is available.
Maybe you need to look at the picture you posted as it is quite plainly in view that your update is available ::)

It has never notified me when a new program has been released.  i.e..........I've never gotten a popup about a new version.

I'm done with this.
Maybe you got the popup but never seen it, either way it's advertised in your UI of the new version.

If you've decided that your are done with it then good luck to you... cya

Matthew_Wai

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Re: I receive no notification of the new version
« Reply #8 on: April 19, 2014, 05:03:24 PM »
It has never notified me when a new program has been released.  i.e..........I've never gotten a popup about a new version.
The same is happening to me.

Maybe you got the popup but never seen it, either way it's advertised in your UI of the new version.
I must see it if it pops up, but it never. I will never know the new version if I don't go to see the settings.

New version updates a spread over several weeks to even out the server load.
I can wait for several weeks to see whether it will notify me later.

What version are you using now?
See my version and settings below.
« Last Edit: April 19, 2014, 05:07:16 PM by Matthew_Wai »

Offline Para-Noid

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Re: I receive no notification of the new version
« Reply #9 on: April 19, 2014, 06:06:24 PM »
Your screenshot shows an update is available also.
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Offline schmidthouse

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Re: I receive no notification of the new version
« Reply #10 on: April 19, 2014, 07:32:18 PM »
Your screenshot shows an update is available also.

Are they not referring to "popup" notification, Not what is stated in the UI.

Matthew_Wai

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Re: I receive no notification of the new version
« Reply #11 on: April 20, 2014, 12:14:05 PM »
Your screenshot shows an update is available also.
What's showed is hidden in the Settings.

Are they not referring to "popup" notification, Not what is stated in the UI.
The UI states "Ask when an update is available", but it actually never asks, i.e. no pop-up notification.

Offline Gopher John

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Re: I receive no notification of the new version
« Reply #12 on: April 20, 2014, 03:02:29 PM »
Your screenshot shows an update is available also.
What's showed is hidden in the Settings.

Are they not referring to "popup" notification, Not what is stated in the UI.
The UI states "Ask when an update is available", but it actually never asks, i.e. no pop-up notification.

You might have to wait up to 3 weeks for Avast to ask after a program update is released.  The notification of the update are parceled out in order to reduce the load on the update server.  If you force an update beforehand, you will never be asked.
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Offline schmidthouse

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Re: I receive no notification of the new version
« Reply #13 on: April 20, 2014, 05:32:19 PM »
Your screenshot shows an update is available also.
What's showed is hidden in the Settings.

Are they not referring to "popup" notification, Not what is stated in the UI.
The UI states "Ask when an update is available", but it actually never asks, i.e. no pop-up notification.

You might have to wait up to 3 weeks for Avast to ask after a program update is released.  The notification of the update are parceled out in order to reduce the load on the update server.  If you force an update beforehand, you will never be asked.

I was unsure of exact time it took for the system to generate the pop-up notification. :)

Matthew_Wai

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Re: I receive no notification of the new version
« Reply #14 on: April 21, 2014, 01:52:29 PM »
You might have to wait up to 3 weeks for Avast to ask after a program update is released.
OK, I wait, there is no rush.

I was unsure of exact time it took for the system to generate the pop-up notification. :)
I am interested to know whether it will pop up at long last, however long I will have to wait.