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Author Topic: Outlook 2010 add in and toolbar missing  (Read 4248 times)

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Offline jewelr

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Outlook 2010 add in and toolbar missing
« on: December 18, 2011, 04:58:14 PM »
Out of the blue today my outlook 2010 Avast spam toolbar is missing. I tried repairing a couple of times with no luck. The add in is there I just cant enable it. I got it working at one point but the toolbar in the ribbon was still missing. I restarted outlook and then the add in was disabled again. Any ideas?

Windows 7, AIS 6.0.1367
« Last Edit: December 18, 2011, 05:15:30 PM by jewelr »
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ady4um

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Re: Outlook 2010 add in and toolbar missing
« Reply #1 on: December 18, 2011, 05:55:18 PM »
Check if avast Mail Shield is working (enabled / active).
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Offline jewelr

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Re: Outlook 2010 add in and toolbar missing
« Reply #2 on: December 18, 2011, 05:56:59 PM »
Yes it is enabled and active.
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Offline jewelr

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Re: Outlook 2010 add in and toolbar missing
« Reply #3 on: December 18, 2011, 08:07:07 PM »
I uninstalled AIS and re-installed. I also deleted the reg key for the add-in. The toolbar is back and the add-in is working now. Cause for the issue is unknown ...
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