Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: motocrossmann on September 07, 2013, 10:16:58 PM

Title: Remote Assistance - Mouse sync is off
Post by: motocrossmann on September 07, 2013, 10:16:58 PM

When using the built in Avast remote assistance, I've noticed my mouse is no where near aligned with the host's computer's mouse.   It makes the mouse almost unusable and I'm forced to try and use keyboard navigation instead.   This is hardly ideal.   Any ideas why this is happening?   It has occurred in every instance with this machine.

Title: Re: Remote Assistance - Mouse sync is off
Post by: ram1220 on September 08, 2013, 11:36:55 PM

 While I don't know the answer to your problem I will say that I use RA quite a lot. And I have never seen this behavior. I notice a bit of a lag which I think is normal. But no mouse sync problems.