Avast WEBforum

Other => Viruses and worms => Topic started by: johnnedia on March 27, 2010, 02:25:27 AM

Title: cant uninstall avast
Post by: johnnedia on March 27, 2010, 02:25:27 AM: sir/mam i cant uninstall the avast antivirus program even if i uninstall it un user control panel and when i try the aswclear.5exe it doesnt work either pls help me pls
Title: Re: cant uninstall avast
Post by: DavidR on March 27, 2010, 02:31:45 AM: Why doesn't aswclear5.exe work, e.g. what errors are you getting ?

Did you run it from safe mode as recommended on the page that you downloaded it from ?
Title: Re: cant uninstall avast
Post by: mikaelrask on March 27, 2010, 07:28:40 AM: why do you wish to uninstall avast in the first place?
Title: Re: cant uninstall avast
Post by: johnnedia on March 28, 2010, 11:11:52 AM: sir/mam, when i install the aswclear5.exe theres a notice that says "the avast! self protection module is enabled. for these reason. the operation cannot be completed.? i really dont know what im gonna do now?pls help, i wanna uninstall it because i want to install the new avast system? is there any programs or device you can advice for me to use?, to clean up some errors in my pc? i cant either open the avast system? i dont know whats goin on?
Title: Re: cant uninstall avast
Post by: CharleyO on March 28, 2010, 12:34:55 PM: ***

Welcome to the forums, johnnedia :)

Did you try to use aswclear5.exe in safe mode? From the avast web page ...

Quote

How to uninstall our software using aswClear:

1. Download aswClear5.exe on your desktop
2. Start Windows in Safe Mode
3. Open (execute) the uninstall utility
4. If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
5. Click REMOVE
6. Restart your computer

Quoted from this link :

http://www.avast.com/uninstall-utility

***
Title: Re: cant uninstall avast
Post by: evilfantasy on March 29, 2010, 05:27:23 AM: Quote from: johnnedia on March 28, 2010, 11:11:52 AM
i wanna uninstall it because i want to install the new avast system?

Will the Avast! v5 Uninstall Tool work on v4?
Title: Re: cant uninstall avast
Post by: johnnedia on March 29, 2010, 09:36:42 AM: sir do you have any ahm some kind of software/system cleaner, i wanna 1st clean up my pc, just to make sure that my pc dont have any errors that may cause some malware or somethin, i mean free system w/out paying any charge?
Title: Re: cant uninstall avast
Post by: Pondus on March 29, 2010, 09:48:15 AM: Quote from: johnnedia on March 29, 2010, 09:36:42 AM
sir do you have any ahm some kind of software/system cleaner, i wanna 1st clean up my pc, just to make sure that my pc dont have any errors that may cause some malware or somethin, i mean free system w/out paying any charge?

Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here
Title: Re: cant uninstall avast
Post by: DavidR on March 29, 2010, 03:30:34 PM: Quote from: evilfantasy on March 29, 2010, 05:27:23 AM
Quote from: johnnedia on March 28, 2010, 11:11:52 AM
i wanna uninstall it because i want to install the new avast system?

Will the Avast! v5 Uninstall Tool work on v4?

The aswclear5.exe has a number of uninstall utilities for the avast 4.8 and 5.0 range of applications. It has a drop down list to select which version to uninstall when you run it.
Title: Re: cant uninstall avast
Post by: evilfantasy on March 29, 2010, 03:32:08 PM: Thanks DavidR. I downloaded both uninstallers, which are different, but didn't launch them. Good information for the future. :)
Title: Re: cant uninstall avast
Post by: DavidR on March 29, 2010, 04:12:34 PM: You're welcome.
Title: Re: cant uninstall avast
Post by: johnnedia on April 05, 2010, 12:16:43 PM: thanks alot for the info you gave me sir! i'll try this as soon as i can.
Title: Re: cant uninstall avast
Post by: DavidR on April 05, 2010, 04:05:31 PM: You're welcome, let us know how you get on.