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viruses and worms > viruses and worms
Win32:Atraps-PF Problem
lukey206:
Hello. I have a problem with my computer. After installing and running Avast free, the problem noted in the subject line keeps reappearing. It appears that others have had a similar situation and and found help in this forum. I searched previous posts and I am going to try to post the required logs for help with clearing this problem. I am new to the forum, so please tell me if additonal information is required and I would greatly appreciate a to do list for protection in the future. Thank you in advance for your time. I have tried to follow the protocol on the "Logs to assist in cleaning malware" and have installed and run Malwarebytes Anti Malware and run logs for OTL and MBR (I may be calling these by the wrong name).
Sorry, forgot to add this:
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org
Database version: v2012.07.07.07
Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Administrator :: NORMP-PC [administrator]
Protection: Enabled
7/8/2012 12:43:20 AM
mbam-log-2012-07-08 (00-43-20).txt
Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 406621
Time elapsed: 32 minute(s), 54 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Windows\Installer\{b42c4f55-2a88-5a23-f120-89196d35d533}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.
(end)
essexboy:
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
--- Quote ---:Files
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini
C:\Windows\Installer\{b42c4f55-2a88-5a23-f120-89196d35d533}
C:\Users\administrator.ORTHOARTS\AppData\Local\{b42c4f55-2a88-5a23-f120-89196d35d533}
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
--- End quote ---
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply. [/list]
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
[/list]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
lukey206:
Sorry for this additional Newbie problem, but I need you to tell me why I can't see your first response when I view the thread. The only way I can view it is to hit the quote icon and it opens the reply box and I can view it with formatting. Is there a viewing setting that I changed accidentally? I also can't view the "Logs to Assist" posting that I could read earlier. I can only see that you replied, but there is no content posted (I did the second reply by mistake).
DavidR:
Sorry, I'm not sure why you couldn't see essexboy's response, I checked it and there is no strange formatting that wouldn't make it viewable. I can see it just fine, I have replicated it as a quote, can you see that (your post was inadvertently removed as a duplicate) ?
EDIT: Quote removed now you can view essexboy's post normally.
lukey206:
I fixed the viewing problem that I asked about in the previous reply and attempted to run fix with OTL with the information pasted. It says in the message line "Creating restore point. DO NOT INTERRUPT...". I left it that way longer than overnight. It is still locked up. I can't see where a log has been created. The items remaining in the paste box are [CREATERESTOREPOINT] and [reboot]. What should my next step be? I am sending this from an alternate computer. Do I restart the computer and try the same thing? Is there a way to safely shutdown when it is stuck?
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