Author Topic: Win32/Sirefef on my PC  (Read 4532 times)

Offline japhillips

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Win32/Sirefef on my PC
« on: July 30, 2012, 02:30:46 PM »
Hello, I am new to this form. My computer too is infected with the win32. Alerts kept popping up, I have ran malware scanners and removed it but it keeps coming back.

 I have downloaded Combofix but have not run it because I dont want to do any additional damage? Any help would be appreciated

Thanks

Offline Eddy

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Re: Win32/Sirefef on my PC
« Reply #1 on: July 30, 2012, 02:34:36 PM »
Follow the instructions as stated on the  website in my signature.

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #2 on: July 30, 2012, 02:44:45 PM »
I dont see any instructions on the website

Offline mikaelrask

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Re: Win32/Sirefef on my PC
« Reply #3 on: July 30, 2012, 05:35:48 PM »
hey please follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

a malware expert will help you from there it might take  a few hours.
new computer
windows 8 Intel core I-3 64 bit
6 gb ram 500 gb hardrive. avast 9 MBAM

Offline Eddy

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Re: Win32/Sirefef on my PC
« Reply #4 on: July 30, 2012, 06:03:31 PM »
Click on the link in my signature then click om remove malware.

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #5 on: July 30, 2012, 06:42:50 PM »
I ran the OTL and then the aswMBR and have attached the logs. I really appreciate the help.

I can also attach logs from malwarbytes and rougekiller if you would like

Thanks

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #6 on: July 30, 2012, 06:43:46 PM »
more attachments

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #7 on: July 30, 2012, 06:51:40 PM »
malwarbytes log

Offline essexboy

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Re: Win32/Sirefef on my PC
« Reply #8 on: July 30, 2012, 07:02:07 PM »
Could you attach the RogueKiller logs please

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks




  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #9 on: July 30, 2012, 07:07:25 PM »
running the otl right now (its on a diff pc)

here is the log from rougekiller earlier today

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #10 on: July 30, 2012, 07:09:45 PM »
OTL seems to have froze up says (NOT RESPONDING) on screen... ?? wait or restart?

Offline essexboy

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Re: Win32/Sirefef on my PC
« Reply #11 on: July 30, 2012, 07:11:50 PM »
Stop OTL and continue to Combofix please

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #12 on: July 30, 2012, 07:14:32 PM »
atl+ctrl+del wont do anything should I pull the plug on the machine?

Offline essexboy

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Re: Win32/Sirefef on my PC
« Reply #13 on: July 30, 2012, 07:23:49 PM »
What does OTL say at the bottom ?

Does clicking the X work ?

If not then hard reboot by powering off

Offline japhillips

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Re: Win32/Sirefef on my PC
« Reply #14 on: July 30, 2012, 07:44:53 PM »
Here is the combofix log file

Had to restart the computer during OTL when it froze.

Thank you for your help


 

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