Author Topic: Yahoo Mail - Unable to download attachment & attach file  (Read 2019 times)

Offline Ping

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Yahoo Mail - Unable to download attachment & attach file
« on: August 08, 2012, 03:28:46 AM »
Have this problem for the last 3 days.  I am unable to download attachments (any type) from my yahoo account and also notice that I am also unable to attach file to email.  I have checked every possible solutions suggested on Yahoo on-line help but the problem remains. I am not a tech savvy .... so anyone could help me with this is much appreciated. 

So far, this is what I have done and found - using Google Chrome and Avast Internet Security (Version 7.0.1456):-

1) I am able to download the same file in hotmail account using the same laptop (Wi-FI). :)

2) I am able to download the same file in Yahoo Mail using Google Chrome when logging onto another computer in office (sorry, don't know which virus software they use)

3) I am NOT able to download the same file in Yahoo on another laptop, which is using McAfee at home.

4) I am NOT able to download the same file in Yahoo using any other browsers, FireFox, Internet Explorer.

Does this have anything to do with now I am in Armenia?  I have no problem at all when I first arrived in Armenia, using the same laptop, same home Wi-Fi, so I cannot understand why the problem now.  I did not use the laptop for over two weeks while I was back in UK, this problem started when I got back to Armenia again.  I can access my Yahoo account and downloading the file without a problem while back in UK using AVAST (with same license number).

Any help in solving this is much appreciated.  Thank you.


 

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