Author Topic: My computer die after install avast  (Read 411 times)

Offline jupagose

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My computer die after install avast
« on: August 29, 2012, 03:34:56 PM »
Hi.

Just download and install avast on my pc. After restart my pc and before w7 start  it shows a looong looong initial AVAST scan on a black screen.

Trying to stop that scan, I manually shutdn my pc, after that my pc shows hardware disc activity but video don't work.

Please Help

Offline bobo1

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Re: My computer die after install avast
« Reply #1 on: August 29, 2012, 06:38:03 PM »
Looks like black screen of death.
1. Restart machine & tap F8 AS IT IS BOOTING.
2. ON OPTIONS MENU SELECT LAST KNOWN CONFIGURATION OR GO TO SAFE MODE
3. GO TO SYSTEM RESTORE
4. GO TO EARLIER RESTORE POINT
5. REBOOT.
Any previous antivirus before avast was on the computer? if you had then these need to be removed before using avast. With there removal tools ie MACAFEES & SYMANTEC/NORTONS ETC
« Last Edit: August 29, 2012, 06:40:01 PM by bobo1 »
IBM T22 PENTIUM 3. XP SP3. 512 MB RAM. 80GB HARD DRIVE. AVAST 7. MALWAREBYTES FREE.