Author Topic: Could not connect to Google Cloud to Device Messaging  (Read 4942 times)

Offline Poorang

  • Newbie
  • *
  • Posts: 10
    • Personal Message (Offline)
Could not connect to Google Cloud to Device Messaging
« on: August 31, 2012, 10:04:46 AM »
I have registered in Avast, which there is no device listed in "List of Devices" section; And I use my Google account. But when I try to connect to my Avast Account from my Galaxy Mini2 I get this error: "Could not connect to Google Cloud to Device Messaging (ACCOUNT_MISSING). Please make sure that your Google account is set up correctly."

How should I set up my Google Account correctly?
Or any other suggestion?

Offline reinhardholzner

  • Moderator
  • Super Poster
  • *
  • Posts: 1423
    • Personal Message (Offline)
Re: Could not connect to Google Cloud to Device Messaging
« Reply #1 on: September 03, 2012, 09:31:48 AM »
we get the message "ACCOUNT_MISSING" from google. so this seems your google account on the phone is not set up correctly. does your google play store work?

Offline ThSlyFox

  • Newbie
  • *
  • Posts: 1
    • Personal Message (Offline)
Re: Could not connect to Google Cloud to Device Messaging
« Reply #2 on: September 04, 2012, 03:58:38 PM »
Hi, I had the same Problem, but I was able to fix it.

Situation
- CyanogenMod 10 on a Galaxy S2
- Google account uses 2-Step verification
- Google Mail was syncing but not showing new emails
- Market had no problems
- but same error as posted above

My Fix
- Disconnected from Google-Account
- Reboot
- Connected again to Google-Account
- Connected to Avast
- anything works, including Mail and Avast

Note :
I forgot to test if it is enough to simply disable sync,
wait for a while and enable it again. However, it appeared to me that
the automatic sync must be enabled while you connect to the Avast Account,
so you might want to try this first.

Offline jmkl

  • Newbie
  • *
  • Posts: 3
    • Personal Message (Offline)
Re: Could not connect to Google Cloud to Device Messaging
« Reply #3 on: September 05, 2012, 10:05:45 AM »
HI!

same Problem here. How do you disconnect from a google account? Just unsync didnt work.

Offline jmkl

  • Newbie
  • *
  • Posts: 3
    • Personal Message (Offline)
Re: Could not connect to Google Cloud to Device Messaging
« Reply #4 on: September 05, 2012, 10:25:57 AM »
Hey,

I was able to solve the problem by reinstalling the google apps.

1) Downloaded GAPPS zip fil.e
2) Flashed it via Clockwork Mod.

Offline Omnius

  • Newbie
  • *
  • Posts: 1
    • Personal Message (Offline)
Re: Could not connect to Google Cloud to Device Messaging
« Reply #5 on: June 08, 2013, 02:02:59 PM »
None of the above helped me with solving the issue, but after a long time trying to deal with it before flashing my Rom all over again, I did the following:
(Samsung Galaxy Note 10.1, Revolution HD 7.2.1, Android 4.1.2, latest Avast and Antitheft as of June 2013, device rooted, busybox, Titanium Backup, SuperSU)

In Titanium Backup, scroll down to Google Play Services, in my case it was the latest v3.1.36, click this and in the popup click Uninstall.
It will ask for confirmation if you are sure you want to uninstall, as it is a system app. Choose Yes.
Exit Titanium Backup, and open this link with Google Play Store and reinstall Google Play Services:

https://play.google.com/store/apps/details?id=com.google.android.gms

No reboot nessesary, just enter Avast settings and reinsert your account details to connect it.
I had the initial error repeat once, but switched my device to Data instead of Wifi, and retried once.
This did it, as it connected fine.

No need to clear data or cache for any Google apps or services, and the procedure will not delete or clear any personal data or account settings.
Remember that if you have any access/connection filtering/permission-blocking app on your device, dont block the above Service as it is essential for Avast and its cloud/account features to work as intended.

I hope this will help on your issue with Avast unable to connect to your account and/or Google Cloud Messaging Services.

Omnius

 

Google Chrome

AVAST recommends using the FREE Google Chrome™ browser.

Download Google Chrome Now