Author Topic: Endless Space forums don't work with the webshield turned on.  (Read 1292 times)

Offline Perplexity

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Endless Space forums don't work with the webshield turned on.
« on: September 14, 2012, 05:12:39 PM »
I tried this with Safari and Firefox, going to the forums results in a blanco page on Safari and a warning on Firefox. There are no problems with the avast webshield turned off.

http://forums.amplitude-studios.com/forumdisplay.php?2-Endless-Space

Offline DavidR

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #1 on: September 14, 2012, 07:07:54 PM »
What is the warning on firefox ?

I have been able to visit the link that you posted with firefox 15.0.1 and the web shield enabled without problem I browsed a few of the sub-forums and topics and no issue.

If you can explain in more detail what it is you are doing and I will try to replicate it ?
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 8.0.1489/ Outpost Firewall Pro8.0/ Firefox 21.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Pro 1.75/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline Phoerax

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #2 on: September 15, 2012, 10:09:46 AM »
I can confirm the problem mentioned by Perplexity.
When I go with Firefox 15.0.1 to the website I get the error that (roughly translated) the connection has been reinitialized during loading of the page.
As soon as I disable Web Shield in Avast the page load without any problem.
The problem does also occur with Google Chrome.

Offline Perplexity

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #3 on: September 15, 2012, 12:04:10 PM »
What is the warning on firefox ?

I have the same warning as Phoerax.
My Firefox is dutch so I also have to translate it.

Offline DavidR

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #4 on: September 15, 2012, 12:12:51 PM »
I'm not sure why the connection has been reinitialized error occurs (I only know I didn't have that problem on the site), the web shield should scan and alert to any infection but not block.

I can only assume that this is some sort of conflict with the web shield, do you have any other security software installed (firewall, anti-spyware, etc.) installed ?

I have several firefox add-ons NoScript, etc. which were selectively allowed on the site, I don't know if you also have any such add-ons on your browser/s.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 8.0.1489/ Outpost Firewall Pro8.0/ Firefox 21.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Pro 1.75/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline Perplexity

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #5 on: September 15, 2012, 01:25:40 PM »
I've tried with no extensions active in Safari and I still get the same result. Are you using Avast! for Mac or the PC version?

Offline DavidR

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #6 on: September 15, 2012, 01:33:03 PM »
No mine is the PC version, but my thinking is/was that essentially the web shield is going to be handling the functionality in the same way. Though there is possibly a difference in the browser side, if they are Mac versions.
« Last Edit: September 15, 2012, 01:34:36 PM by DavidR »
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 8.0.1489/ Outpost Firewall Pro8.0/ Firefox 21.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Pro 1.75/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline tumic

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Re: Endless Space forums don't work with the webshield turned on.
« Reply #7 on: September 17, 2012, 02:09:41 PM »
The reason is, that http://forums.amplitude-studios.com/ returns invalid HTTP responses. The issue is the same as discussed here: http://forum.avast.com/index.php?topic=103335.0.

However, there will be a workaround for such broken servers in the next program update, which will "solve" the issue.