Author Topic: \\.\globalroot\systemroot\svchost.exe  (Read 4475 times)

Offline coleelway

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\\.\globalroot\systemroot\svchost.exe
« on: October 30, 2012, 11:19:27 PM »
How do I get rid of this?  I get avast windows every minute about a malicious URL which was blocked.  I ran a full scan but avast did not detect anything.  I also ran a full Spybot scan but it is still happening.

Offline Pondus

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #1 on: October 30, 2012, 11:50:00 PM »
follow the guide and attach the logs....not copy and paste   http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR



it may take hours before a malware remover arrive so be paitient


Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline coleelway

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #2 on: October 31, 2012, 01:52:15 AM »
Thanks for the reply.  Attached are the logs.  I cannot locate the Extras.txt log.  Thanks again!!

Offline magna86

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #3 on: October 31, 2012, 08:34:55 AM »
Im on it...  8)

Offline magna86

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #4 on: October 31, 2012, 08:39:33 AM »
@ coleelway
Hello and Wellcome  8)

  • I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • If you don't know or understand something, please don't hesitate to ask.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.
---------------------------------------------




> Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

> Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.

How to disable avast:

  • Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
  • In the window that opens on the top right corner, click Settings.
  • In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.

  • Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
  • In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.



> Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.

ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.

If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix's window while it is running.
If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart computer once more.


> When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
  Attach log reports ( ComboFix.txt) back to topic.

***********************************

> Please re -run OTL, click on RunScan and attach here fresh OTL.txt logpreport.

Offline coleelway

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #5 on: October 31, 2012, 10:03:22 AM »
Here are the logs

Offline magna86

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #6 on: October 31, 2012, 01:55:46 PM »
Hi,

I see that you have running TDSSKiller...
Quote
2012-10-30 23:49 . 2012-10-30 23:49   --------   d-----w-   C:\TDSSKiller_Quarantine
@ coleelway

  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • If you don't know or understand something, please don't hesitate to ask.
  • Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc...)
  • Please DO NOT run any other tools or scans whilst I am helping you.


Delete old TDSSKiller, download fresh TDSSKiller  and save it to your desktop

 Step#1


    Execute TDSSKiller.exe by doubleclicking on it.

  •     Press Start Scan

     
  •   If Suspicious object is detected, the default action will be Skip, click on Continue.
     
  •   If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt


> Please attach the contents of that log in your next reply.

--------------------------------------------------

 Step#2

  • Re-run TDSSKiller.exe and click on Change parametres.
  • Under Additional options check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
  • Click on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • Click the Report button and attach the contents of it into your next reply
Note:It will also create a log in the C:\ directory.


***************************************

 Step#3

Combofix must be running from Desktop;
Code: [Select]
Running from: c:\users\Admin\Downloads\ComboFix.exe

> Open notepad and copy/paste the text present inside the code box below:


Code: [Select]

KillAll::

ClearJavaCache::

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"lpc"=-



Save this as CFScript.txt



Close all browser windows and refering to the picture above.

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:\ComboFix.txt )

===============================

Attach logs:
  • fresh TDSSKiller .<version_date_time>log.txt .txt (1 primary) scanning log
  • fresh TDSSKiller .<version_date_time>log.txt .txt (2 secondary) scanning log
  • fresh Combofix.txt log



Offline coleelway

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #7 on: November 01, 2012, 02:08:16 AM »
Here you go.  Thanks again for you help!!
« Last Edit: November 02, 2012, 12:54:22 AM by coleelway »

Offline magna86

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #8 on: November 02, 2012, 10:56:09 AM »
Hi,

Please re-run TDSSKiller as before (with change parametres ) and use Delete option for this entry:

\Device\Harddisk0\DR0 ( TDSS File System )

*************

How's your computer running now?  8)

Offline coleelway

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #9 on: November 02, 2012, 10:54:47 PM »
Done.  It seems to be running well.  I have not had the pop-up warning in a few days but I have only been using the computer to go through this process with you.

What do i need to do to get my shield back up?  Just reverse the changes you had me make to disable avast?

Thanks again!!

Offline magna86

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Re: \\.\globalroot\systemroot\svchost.exe
« Reply #10 on: November 02, 2012, 11:10:17 PM »

What do i need to do to get my shield back up?  Just reverse the changes you had me make to disable avast?
Yes. But first we need to remove some used tools.   ;)




It is necessary to uninstall ComboFix :
  • Click Start (or ) then Run.


    On Windows7 or Vista you may use Start Search field if Run is not available.

  • In the line of text type in (Copy) the following:
Code: [Select]
ComboFix /Uninstall
    Note that there is a space between " ComboFix " and " /Uninstall " .

    • then click OK (or press Enter ).
    Wait for the uninstall process is complete.


    --------------------------------


    > Re-run OTL and click on CleanUp! button.

    You will be asked to reboot the machine to finish the cleanup process, choose Yes.
    After the reboot all the tools we used should be gone.
    Note: Some more recently created tools may not yet be removed by OTL. Feel free to manually delete any tools it leaves behind.


    Offline coleelway

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    Re: \\.\globalroot\systemroot\svchost.exe
    « Reply #11 on: November 03, 2012, 11:05:20 AM »
    Done.  Now enable avast?

    Offline Pondus

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    Re: \\.\globalroot\systemroot\svchost.exe
    « Reply #12 on: November 03, 2012, 11:10:00 AM »
    Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


     

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