Author Topic: How to get rid of vgrabber???  (Read 6919 times)

Offline soskie12

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How to get rid of vgrabber???
« on: January 01, 2013, 01:25:47 AM »
I already uninstall it but it keeps appearing every time I'm going to open Google Chrome. Instead of the google page to show up is the vgrabber page the one that u can see!!!! I used the OTL run scan and quick scan but dont know what I'm supposed to do with the OTL txt and the Extras txt that gave me? How can I get rid of vgrabber????

Offline Pondus

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Re: How to get rid of vgrabber???
« Reply #1 on: January 01, 2013, 12:52:41 PM »
run AdwCleaner.....click the delete button.....post the log here
run a quick scan with Malwarebytes....if anything is found. click remove selected button and post log here

you find them here  http://forum.avast.com/index.php?topic=53253.0


did that fix it  ?
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline jeffce

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Re: How to get rid of vgrabber???
« Reply #2 on: January 01, 2013, 03:39:46 PM »
If that doesn't clear it up you might try JunkwareRemovalTool as well.  They actually will pick up different entries. 

  Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Didn't mean to intrude...back to you Pondus.  :)

Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #3 on: January 01, 2013, 07:30:26 PM »
After runinnig the AdwCleaner when I open the homepage the vgrabber was gone but like after 10 sec it appear again and it was asking to accepted as homepage!!!!

Offline Pondus

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Re: How to get rid of vgrabber???
« Reply #4 on: January 01, 2013, 07:34:39 PM »
did you also run Malwarebytes?
did you try the tool suggested by Jeffce?
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #5 on: January 01, 2013, 08:50:30 PM »
I'm sorry now I did the Malwarebytes here is the report:


Malwarebytes Anti-Malware (Trial) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.01.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
milca :: MILCAMICHAEL [administrator]

Protection: Enabled

1/1/2013 4:01:30 PM
mbam-log-2013-01-01 (16-01-30).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 203601
Time elapsed: 3 minute(s), 3 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\milca\AppData\Local\Temp\services.exe.mui (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

(end)


2013/01/01 15:58:49 -0500   MILCAMICHAEL   milca   MESSAGE   Starting protection
2013/01/01 15:58:49 -0500   MILCAMICHAEL   milca   MESSAGE   Protection started successfully
2013/01/01 15:58:49 -0500   MILCAMICHAEL   milca   MESSAGE   Starting IP protection
2013/01/01 15:58:54 -0500   MILCAMICHAEL   milca   MESSAGE   IP Protection started successfully
2013/01/01 15:59:47 -0500   MILCAMICHAEL   milca   MESSAGE   Starting database refresh
2013/01/01 15:59:47 -0500   MILCAMICHAEL   milca   MESSAGE   Stopping IP protection
2013/01/01 15:59:48 -0500   MILCAMICHAEL   milca   MESSAGE   IP Protection stopped successfully
2013/01/01 15:59:51 -0500   MILCAMICHAEL   milca   MESSAGE   Database refreshed successfully
2013/01/01 15:59:51 -0500   MILCAMICHAEL   milca   MESSAGE   Starting IP protection
2013/01/01 15:59:57 -0500   MILCAMICHAEL   milca   MESSAGE   IP Protection started successfully
2013/01/01 16:00:30 -0500   MILCAMICHAEL   milca   MESSAGE   Starting database refresh
2013/01/01 16:00:30 -0500   MILCAMICHAEL   milca   MESSAGE   Stopping IP protection
2013/01/01 16:00:31 -0500   MILCAMICHAEL   milca   MESSAGE   IP Protection stopped successfully
2013/01/01 16:00:34 -0500   MILCAMICHAEL   milca   MESSAGE   Database refreshed successfully
2013/01/01 16:00:34 -0500   MILCAMICHAEL   milca   MESSAGE   Starting IP protection
2013/01/01 16:00:40 -0500   MILCAMICHAEL   milca   MESSAGE   IP Protection started successfully
2013/01/01 16:09:05 -0500   MILCAMICHAEL   (null)   MESSAGE   Starting protection
2013/01/01 16:09:05 -0500   MILCAMICHAEL   (null)   MESSAGE   Protection started successfully
2013/01/01 16:09:05 -0500   MILCAMICHAEL   (null)   MESSAGE   Starting IP protection
2013/01/01 16:09:12 -0500   MILCAMICHAEL   (null)   MESSAGE   IP Protection started successfully
2013/01/01 16:41:20 -0500   MILCAMICHAEL   milca   MESSAGE   Executing scheduled update:  Daily
2013/01/01 16:41:21 -0500   MILCAMICHAEL   milca   MESSAGE   Database already up-to-date



Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #6 on: January 02, 2013, 01:05:31 AM »
Thank you!!!   One last thing, I'm supposed to uninstall the Malwarebytes now or it doesnt affect the antivirus and firewall????? And now the computer is showing this message: Windows has detected an IP address conflict. Another computer on this network has the same IP address as this compuet. Contact your network administrator for help resolving this issue. What this mean?

Offline craigb

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Re: How to get rid of vgrabber???
« Reply #7 on: January 03, 2013, 05:04:11 AM »
Malwarebytes is safe to keep, update it periodically before running scans.

Your other question will require one of the more knowledgeable in that area to answer.
Windows 8.1 Pro X64/ IE 11/ Avast 9.0.2018/ MBAM Premium 2

Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #8 on: January 03, 2013, 03:44:24 PM »
And where can I find help????

Offline Pondus

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Re: How to get rid of vgrabber???
« Reply #9 on: January 03, 2013, 03:50:44 PM »
And where can I find help????
you still have the problem?... wait for Essexboy or Jeffce to arrive...they are notified   ;)
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline jeffce

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Re: How to get rid of vgrabber???
« Reply #10 on: January 03, 2013, 03:53:31 PM »
Hi,

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please attach the contents of the following in your next reply:

DDS.txt

Attach.txt
----------

Please download aswMBR to your desktop.

  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.

Click the image to enlarge it
----------

Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #11 on: January 05, 2013, 01:12:25 AM »
Here is everything!!!!    :)

Offline jeffce

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Re: How to get rid of vgrabber???
« Reply #12 on: January 05, 2013, 01:14:23 AM »
Hi,

ComboFix

Download Combofix from the link below, and save it to your desktop. 
Link

**Note:  It is important that it is saved directly to your desktop**
 If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
    When finished, it will produce a report for you. 
  • Please attach the C:\ComboFix.txt for further review.
----------

Offline soskie12

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Re: How to get rid of vgrabber???
« Reply #13 on: January 05, 2013, 03:07:16 AM »
Report of the ComboFix!!!

Offline jeffce

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Re: How to get rid of vgrabber???
« Reply #14 on: January 05, 2013, 06:25:38 PM »
How is your system running now?  :)

 

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