Author Topic: Department of Justice malware  (Read 1816 times)

Offline gof4u2

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Department of Justice malware
« on: January 24, 2013, 11:18:45 PM »
One of our laptops got hit with this malware to a point where it is asking for a password on the startup screen. No one created a password and the administrator user does not show up in the safe mode either. I have followed the steps outlined by essexboy and I am uploading the frst.txt here. I'm a little unsure of what to do next. I would like to try things out first before I have to reformat the drive and start over. I would appreciate any help from this forum after someone reads through the frst.txt.

Offline mikaelrask

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Re: Department of Justice malware
« Reply #1 on: January 25, 2013, 03:33:39 PM »
hey i would suggest you follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

and welcome to the forum.
new computer
windows 8 Intel core I-3 64 bit
6 gb ram 500 gb hardrive. avast 9 MBAM

Offline gof4u2

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Re: Department of Justice malware
« Reply #2 on: January 25, 2013, 03:45:47 PM »
I already have followed the direction and uploaded the frst,txt log. Do I need to upload it again?

Offline DJBone

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Re: Department of Justice malware
« Reply #3 on: January 25, 2013, 03:54:24 PM »
Do I need to upload it again?
No.

But please follow the instructions already mentioned by mikaelrask:
hey i would suggest you follow this guide and attach your logs.

http://forum.avast.com/index.php?topic=53253.0

DJBone
Main PC: Win 7 Home Premium SP1 32 Bit, Firefox 24.4.0ESR, IE10 32Bit, AIS 9.0.2018, MBAM 2 Pro (latest version)
Laptop: Win 7 Home Premium SP1 64 Bit, Firefox 24.4.0ESR, IE8, AIS 9.0.2018, MBAM 2 Pro (latest version)
avast! Mobile Security, avast! Anti-Theft, avast! Backup (always latest version)

Offline gof4u2

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Re: Department of Justice malware
« Reply #4 on: January 25, 2013, 04:20:43 PM »
Thanks for the quick reply. I'm still unsure of what to do. Am I suppose to run all the programs that is on the link and upload all the logs? I cannot get into the infected computer since it is now asking for a password and no password was set. I followed the direction that essexboy had on this forum regarding this malware and have uploaded the frst.log as requested.

Offline DJBone

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Re: Department of Justice malware
« Reply #5 on: January 25, 2013, 04:22:03 PM »
Ok then wait untill essexboy responses.

DJBone
Main PC: Win 7 Home Premium SP1 32 Bit, Firefox 24.4.0ESR, IE10 32Bit, AIS 9.0.2018, MBAM 2 Pro (latest version)
Laptop: Win 7 Home Premium SP1 64 Bit, Firefox 24.4.0ESR, IE8, AIS 9.0.2018, MBAM 2 Pro (latest version)
avast! Mobile Security, avast! Anti-Theft, avast! Backup (always latest version)

Offline essexboy

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Re: Department of Justice malware
« Reply #6 on: January 25, 2013, 09:28:44 PM »
Hi sorry for missing you

Download the attached fixlist.txt to the same USB as FRST

Run FRST as before
Press FIX
On completion a log will be generated on the USB drive

Reboot to normal windows and run RogueKiller

  • Download RogueKiller  and save it on your desktop.
     
    NOTE: If using IE8 or better Smartscreen Filter will need to be disabled

  • Quit all programs
  • Start RogueKiller.exe.
  • Wait until Prescan has finished ... 
  •     Click on Scan
   
 
  • Wait for the end of the scan. 
  • The report has been created on the desktop. 
  • Click on the Delete button.
     
  • The report has been created on the desktop.
  • Next click on the ShortcutsFix   

  • The report has been created on the desktop.
Please post:    All RKreport.txt text files located on your desktop.

THEN

Download OTL  to your Desktop
Secondary link
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.


  • Select All Users
  • Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT


  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Post  both logs

Offline gof4u2

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Re: Department of Justice malware
« Reply #7 on: January 25, 2013, 11:52:17 PM »
Thanks for your response essexboy. I am uploading all the files you asked for.

Offline gof4u2

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Re: Department of Justice malware
« Reply #8 on: January 25, 2013, 11:53:45 PM »
More logs uploaded.......

Offline essexboy

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Re: Department of Justice malware
« Reply #9 on: January 26, 2013, 12:12:26 PM »
That looks good .. What problems are outstanding ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
O3 - HKLM\..\Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Offline gof4u2

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Re: Department of Justice malware
« Reply #10 on: January 26, 2013, 03:03:21 PM »
Here is the log on your last suggestion....
All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: michaelp
->Temp folder emptied: 3431929 bytes
->Temporary Internet Files folder emptied: 353764 bytes
->Java cache emptied: 223705 bytes
->FireFox cache emptied: 360280779 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 3286 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 25950 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67362 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 348.00 mb
 
Restore point Set: OTL Restore Point
 
OTL by OldTimer - Version 3.2.69.0 log created on 01262013_095229

Files\Folders moved on Reboot...
C:\Users\michaelp\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Offline essexboy

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Re: Department of Justice malware
« Reply #11 on: January 26, 2013, 05:47:25 PM »
Any outstanding problems ?

Offline gof4u2

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Re: Department of Justice malware
« Reply #12 on: January 26, 2013, 09:40:57 PM »
None that I have noticed. We would like to thank you for your help with this issue. I hope others appreciate your experience in these matters as much as we do. Thanks again...Peace.

Offline essexboy

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Re: Department of Justice malware
« Reply #13 on: January 26, 2013, 09:55:03 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

 

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