Author Topic: como remover os virus (8000064.@ 80000032.@ 00000004.@ 80000000.@ 000000cb.@)?  (Read 1730 times)

Offline GoncaloF

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Boa tarde, gostaria de ter ajuda para remover estes 5 virus que aparecem detetados pelo avast a cada 5 minutos... e acho que ficam retidos na quarentena...

Parece que estão em C:/Windows/Installer

e têm os nomes :
8000064.@
80000032.@
00000004.@
80000000.@
000000cb.@


Alguém consegue ajudar? ... :S

Offline jefferson santiag

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Abra a interface do avast na aba segurança>antivirus





clique na opção criar escaneamento personalizado



selecione os o local a ser escaneado marque todos os discos
clique  na opção sensibilidade marque estas opções marcadas na imagem



depois na opção compactadores

marque todos os compactadores

em ações



e pressione ok


em tipode escaneamento marque profundo



clique no botão iniciar para começar o escaneamento do computador
 
« Last Edit: March 16, 2013, 02:33:38 PM by jefferson santiag »
God protect my home,This world of woe,Deliver me from this pain,
My family into your hands I commit,I pray peace and protection
And thy salvation

Offline GoncaloF

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Obrigado, penso que já foi tudo corrigido!

Offline jefferson santiag

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seja bem vindo  :)

eu lhe recomendo escaneamentos com as seguintes ferramentas:
- Malwarebytes
http://pt.malwarebytes.org/products/malwarebytes_free

- Hitman Pro
http://www.surfright.nl/en/downloads
- SuperAntiSpyware

http://www.superantispyware.com/
- Emsisoft Emergency Kit

http://www.emsisoft.com.br/po/software/antimalware

Se nenhum destes indicar a presença de ameaças, você pode considerar que o seu computador está livre e malwares.

por favor siga as instruções  da magna86 especialista em remoção de virus
« Last Edit: March 16, 2013, 07:36:20 PM by jefferson santiag »
God protect my home,This world of woe,Deliver me from this pain,
My family into your hands I commit,I pray peace and protection
And thy salvation

Offline magna86

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@GoncaloF


Do you speak english?

Run thouse tools.
1. Malwarebytes AntiRootkit
2.TDSSKiller
3. Malwarebytes AntiMalware.

-------------

Here is how to do that:




Please download Malwarebytes AntiRootkit and save it to your desktop.
http://www.malwarebytes.org/products/mbar/

Full instructions how to use MBAR
http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-rootkit

    Please note: This is a beta version so please be sure to read the disclaimer and note of it.

  • Unzip/unrar MBAR in a folder to your Desktop
  • Open the folder where the contents were unzipped to run mbar.exe

  • Click on Next > then on Update button to download fresh definitions.
  • When database updates click Next
  • In the following window ensure "Targets" scan for Drivers; Sectors; System are ticked. Then select "Scan button"

  • If an infection/s are found ensure "Create Restore Point" is checked, then select the "Cleanup Button" to remove threats.
    Or if you are sure any entries should not be kept, just untick them. A list of infected files will be listed.

  • The Clean up procedure will be Scheduled for process.
  • When complete pop-up will show you. Select the Yes button and the system should re-boot to complete the cleaning process.
>> Please attach the two following logs from the mbar folder:

system-log.txt
and
mbar-log-year-month-day (hour-minute-second).txt.


*********************



Download TDSSKiller  and save it to your desktop

    Execute TDSSKiller.exe by doubleclicking on it.

  •     Press Start Scan

     
  •   If Suspicious object is detected, the default action will be Skip, click on Continue.
     
  •   If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt


Please post the contents of that log in your next reply.


**********************




Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember ( desktop for example ).
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


**************************


> Re-run avast antivirus scan system.



Offline jefferson santiag

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« Last Edit: March 16, 2013, 09:28:37 PM by jefferson santiag »
God protect my home,This world of woe,Deliver me from this pain,
My family into your hands I commit,I pray peace and protection
And thy salvation

 

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