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Author Topic: XP clients running V6 service failing  (Read 2973 times)

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MEC2

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XP clients running V6 service failing
« on: April 10, 2013, 05:48:18 PM »
Numerous clients reporting this today, just a heads up, looks like a recent def push might have caused this. All the clients in question have XP, version 6, and all are reporting the issue - Avast crashes, can cannot be updated via the app. Loading a newer version fixes the issue. Just an FYI to anyone else having an issue.
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Offline zenzor

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Re: XP clients running V6 service failing
« Reply #1 on: April 10, 2013, 05:55:32 PM »
Yea, me too. Had to boot in safe mode and uninstall AIS to get into the system again. :(

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Offline Para-Noid

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Re: XP clients running V6 service failing
« Reply #2 on: April 10, 2013, 09:57:46 PM »
Did the latest vps update fix this issue?  ???

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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

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Rick F

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Re: XP clients running V6 service failing
« Reply #3 on: April 10, 2013, 10:49:10 PM »
Yep, I got this problem too. Can't do a repair, can't do a scan. Also, there's no volume control in my task bar. Hmm?  I can play an mp3 and it comes out the speaker so I know the sound card is working, but when I click somewhere where I usually get a beep through the speaker, I get a beep in the computer speaker.

I have avast version 6.0.1367.  definitions say "unkown".  Can't update or even run a scan.  Says 'service is not running' for everything I try.

Thanks.
« Last Edit: April 10, 2013, 10:51:02 PM by Rick F »
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Offline essexboy

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Re: XP clients running V6 service failing
« Reply #4 on: April 10, 2013, 10:56:11 PM »
Download and run the VPS from here http://www.avast.com/download-update
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Rick F

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Re: XP clients running V6 service failing
« Reply #5 on: April 10, 2013, 11:20:29 PM »
Hi Essexboy!  Thanks.  I just read about this in another thread shared by 'M_W' and then repeated by 'igor'.  I downloaded 'vpsupd.exe', ran it, then rebooted and Voila!!  All is fixed... and even my speaker volume control is back in my taskbar.  Strange that it was affected as well. I had bunches of those 'unpxxxxxxx' files that igor wanted us to look for. Probably because I tried to do a repair through control panel.

Even though I'm on an older vers of avast, I still like it.  Every so often it has a hiccup, but all in all it's pretty reliable.

Thanks.

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