Author Topic: Action Center says Avast is turned off  (Read 16265 times)

Offline fillup

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Action Center says Avast is turned off
« on: May 04, 2013, 02:28:34 AM »
Windows Action Center has started complaining that my spyware and antivirus protection is turned off.  I can turn on Windows Defender, but not Avast.  If I open Avast it says the system is Secure...everything up to date...all shields active.  This problem started after Avast downloaded the 8.0.1488 update.  I've tried uninstalling Avast, downloading the 8.0.1488 installer and reinstalling.  I tried it 3 or 4 times now.  This is on a new Acer laptop running Windows 8 64 bit.


Offline Staticguy

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Re: Action Center says Avast is turned off
« Reply #1 on: May 04, 2013, 04:35:17 AM »
Did you run the avast uninstaller utility?

Offline fillup

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Re: Action Center says Avast is turned off
« Reply #2 on: May 04, 2013, 05:01:27 AM »
I initiated the uninstall from the usual place...Programs and Features. That brought up the Avast menu with the options to update/change/repair/uninstall.  I tried the repair option first, that didn't work so I uninstalled and downloaded a fresh copy of 8.0.1488, but that didn't fix the problem either. 

Offline fillup

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Re: Action Center says Avast is turned off
« Reply #3 on: May 04, 2013, 06:25:04 AM »
Well, I reinstalled the old version 8.0.1483 and the problem went away, so it must be a bug in 8.0.1488.  Some other people reported the same problem with 8.0.1488 in another thread.

Offline C547

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Re: Action Center says Avast is turned off
« Reply #4 on: May 09, 2013, 03:46:44 PM »
Well, I reinstalled the old version 8.0.1483 and the problem went away, so it must be a bug in 8.0.1488.  Some other people reported the same problem with 8.0.1488 in another thread.

Which is the thread? On all computers that Avast! Free 8.0.1488 is installed ALL of them are reporting on action center that AV protection is disabled. All computers are with Windows 8 64-bits. None of the computers with this new version is correctly working with Action Center. This makes me wonder if Avast tested this version on windows 8 at all...

Offline Para-Noid

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Re: Action Center says Avast is turned off
« Reply #5 on: May 09, 2013, 05:05:24 PM »
What is your OS(s)?
What other security software do you have now or ever had?
If removed how was it removed?
What are you using as firewall?  ???
Dell Inspiron, Win7x64 SP1, Pentium Dual-Core, 6 GB Ram, Avast Free 2014.9.0.2017, Comodo Firewall 5.12 w/D+, MalwareBytes Premium 2.0, MCShield, Super Anti-Spyware Free, SpywareBlaster, Bitdefender TrafficLight, OpenDNS Premium, Keyscrambler Personal,  PrivDog. CCleaner, Greenshot, Firefox (latest build) and, Google Chrome (latest build).

When you do something, do it with a purpose and do it on purpose.

Offline C547

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Re: Action Center says Avast is turned off
« Reply #6 on: May 09, 2013, 05:14:52 PM »
What is your OS(s)?
What other security software do you have now or ever had?
If removed how was it removed?
What are you using as firewall?  ???

Windows 8 64bit on all computers
Never had anything else than Avast
--
Windows firewall, only

This started to happend right after the 1488 update and with 1488 update only.

Offline Para-Noid

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Re: Action Center says Avast is turned off
« Reply #7 on: May 09, 2013, 06:11:33 PM »
I admit I don't know much about W8. I will suggest a clean install though.

1) download and save http://www.avast.com/uninstall-utility
2) download and save http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
3) run uninstaller from step #1 (you will be prompted to reboot into safe mode, do so).
4) reboot into normal mode
5) install set-up from step #2
6) reboot and register  :)
Dell Inspiron, Win7x64 SP1, Pentium Dual-Core, 6 GB Ram, Avast Free 2014.9.0.2017, Comodo Firewall 5.12 w/D+, MalwareBytes Premium 2.0, MCShield, Super Anti-Spyware Free, SpywareBlaster, Bitdefender TrafficLight, OpenDNS Premium, Keyscrambler Personal,  PrivDog. CCleaner, Greenshot, Firefox (latest build) and, Google Chrome (latest build).

When you do something, do it with a purpose and do it on purpose.

Offline bob3160

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Re: Action Center says Avast is turned off
« Reply #8 on: May 09, 2013, 08:02:01 PM »
As you can see, I'm running the latest version of avast!8:

I'm also using Windows 8 Pro

There aren't any problems with the Security Center

If you need help with doing a clean install, please follow the video
described here:
http://forum.avast.com/index.php?topic=93544.msg906287#msg906287


Have you rebooted your system since updating ???
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Offline C547

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Re: Action Center says Avast is turned off
« Reply #9 on: May 09, 2013, 10:08:19 PM »
Quote from: bob3160 link=topic=123091.msg938043#msg938043 date=1368129721
[b
Have you rebooted your system since updating ???[/b]

Of course I did. I'm not doing a clean install in 6 computers. Too much PITA

Offline bob3160

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Re: Action Center says Avast is turned off
« Reply #10 on: May 09, 2013, 10:14:53 PM »
You could try doing it on one computer just to see if that cures your problem and then decide what to do with the others.
I have avast! 8 installed on several Windows 8 computers and have only seen the problem once prior to a reboot. Your computer, your decision.
« Last Edit: May 09, 2013, 10:17:37 PM by bob3160 »
Free avast! Security Seminar: http://www.authorstream.com/Presentation/bob3160-1425909-protecting-yourself/    -  Important: http://www.organdonor.gov/
My Blog: http://bob3160.blogspot.com/ - Win 8.1 Pro 64bit, 4 Gig Ram, avast!2014.9.0.2015 Free, MBAM, WinPatrol -- How to Successfully Install avast! http://goo.gl/VLXde
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Offline C547

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Re: Action Center says Avast is turned off
« Reply #11 on: May 09, 2013, 10:19:08 PM »
You could try doing it on one computer just to see if that cures your problem and then decide what to do with the others.
I have avast! 8 installed on several Windows 8 computers and have only seen the problem once prior to a reboot. Your computer, your decision.

I am sorry, I dind't want to be rude. You're right. I'll try that out in one computer and see how it goes.

Offline fillup

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Re: Action Center says Avast is turned off
« Reply #12 on: May 10, 2013, 01:31:27 AM »
What is your OS(s)?
What other security software do you have now or ever had?
If removed how was it removed?
What are you using as firewall?  ???

Windows 8 64bit on all computers
Never had anything else than Avast
--
Windows firewall, only

This started to happend right after the 1488 update and with 1488 update only.


Same here.  Windows 8 64 bit (standard, not pro edition) on an Acer Aspire V3 771G laptop.  Just Avast installed.  Using Windows firewall.  No other security programs installed.

I even did a clean install of Windows 8 yesterday.  With nothing but Avast 1488 installed, Action Center reported anti-spyware/anti-virus disabled.  Uninstalled 1488, and installed 1483 and problem went away.

Haven't tried 1489 yet.

Offline fillup

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Re: Action Center says Avast is turned off
« Reply #13 on: May 10, 2013, 03:48:39 AM »
What is your OS(s)?
What other security software do you have now or ever had?
If removed how was it removed?
What are you using as firewall?  ???

Windows 8 64bit on all computers
Never had anything else than Avast
--
Windows firewall, only

This started to happend right after the 1488 update and with 1488 update only.


Same here.  Windows 8 64 bit (standard, not pro edition) on an Acer Aspire V3 771G laptop.  Just Avast installed.  Using Windows firewall.  No other security programs installed.

I even did a clean install of Windows 8 yesterday.  With nothing but Avast 1488 installed, Action Center reported anti-spyware/anti-virus disabled.  Uninstalled 1488, and installed 1483 and problem went away.

Haven't tried 1489 yet.



I just updated from 1483 to 1489, and so far Action Center is reporting Avast is turned ON.  Fingers crossed.

Offline MaxReed

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Re: Action Center says Avast is turned off
« Reply #14 on: May 10, 2013, 08:23:18 AM »
It's the same for me since 8.0.1483!!! I have just updated to 8.0.1489 and problem in action center is still here  :(

« Last Edit: May 10, 2013, 08:33:50 AM by MaxReed »
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