Author Topic: Win32.Downloader.gen Malware C/ spybot cant get rid of it  (Read 4563 times)

Offline donjuangirl

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Win32.Downloader.gen Malware C/ spybot cant get rid of it
« on: July 06, 2013, 03:23:19 AM »
Hey can anyone out there help me every time I run spybot search and destroy the win.32downloader.gen comes up, but when I select fix selected problems It says action may not be performed completely since I'M not an administrator. Can someone guide me as to what to do please thank you  :).
« Last Edit: July 06, 2013, 03:45:04 AM by donjuangirl »

Offline Pondus

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #1 on: July 06, 2013, 04:51:21 AM »
replace SpyBot with MalwareBytes.  http://www.malwarebytes.org/
SpyBot once a good program in the earlie days og spyware, but not very good with todays malware

if you still have problems, follow this guide and attach requested logs for help
http://forum.avast.com/index.php?topic=53253.0

AdwCleaner / Malwarebytes / OTL / aswMBR



Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline donjuangirl

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #2 on: July 06, 2013, 01:10:00 PM »
Thank you for replying Pondus :) I also use malwarebytes also but the scans came up clean.

Offline Michael (alan1998)

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #3 on: July 06, 2013, 01:26:54 PM »
PriceGong I believe is malicous. SearchProtect is a pain to get rid off. It's survived most of my OTL attacks with Essex's help. Good luck. A malware Remover should be here soon to hlp you
i7-3770, GTX 760DCII OC, 16GB DDR3 RAM @ 1600Mhz, 2TB HDD @ 7200RPM, 32GB SSD.

Offline donjuangirl

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #4 on: July 06, 2013, 02:01:42 PM »
I went in and scan everything using malwarebytes and lastly spybot in it it comes up as clean, but when I go to immunize I get a message saying thos action may not be performed completely since I am not an administrator. If I want to perform for all users, please run this application elevated as an administrator.

Offline essexboy

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #5 on: July 06, 2013, 05:21:14 PM »
You look to have killed most of it.  And as you have windows 7 then host immunisation is no longer really needed as IE10 takes care of that

 Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-3058952292-2222520586-363874670-1000\..\SearchScopes\{B0BA9823-0AE4-4007-9625-31E2499D2CDD}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289847&CUI=UN16815716455707141&UM=2&SSPV=TB_C5
O3 - HKU\S-1-5-21-3058952292-2222520586-363874670-1000\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Offline donjuangirl

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #6 on: July 06, 2013, 11:30:01 PM »
okay did everything here is the results  :).. Also besides the malwarebytes and spybot is there any other programs that I can use....
« Last Edit: July 07, 2013, 12:56:38 AM by donjuangirl »

Offline wyrmrider

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #7 on: July 07, 2013, 01:54:30 AM »
Does MBAM still recommend SBS&D as an alternate scanner?
SBS&D scanes in a different method than MBAM

Offline essexboy

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #8 on: July 07, 2013, 09:44:14 AM »
How is the computer running now ?

I only use Avast with an occasional  MBAM scan if I remember :)

Offline donjuangirl

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #9 on: July 11, 2013, 03:01:09 AM »
sorry for the late reply the computer is running fine..... I'm thinking of getting rid of the Sybot app since its of no use to me. I will continue to use Avast, Malwarebytes, and Ccleaner..... If there is anything else I can use please pass the info along.... once again thanks guys  :)

Offline Pondus

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #10 on: July 11, 2013, 08:25:15 AM »
Quote
If there is anything else I can use please pass the info along
do you use removable media, like USB stick,  SDcard from camera...

if so, install MCShield.  www.mcshield.net

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Offline essexboy

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Re: Win32.Downloader.gen Malware C/ spybot cant get rid of it
« Reply #11 on: July 11, 2013, 01:46:45 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

 

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