Author Topic: cannot download anything avast 7  (Read 3095 times)

0 Members and 1 Guest are viewing this topic.

dfranzen

  • Guest
cannot download anything avast 7
« on: August 19, 2013, 01:07:53 PM »
I have used avast for years. Recently it has been flagging everything I try to download as a virus and deleting it. I am ready to uninstall the whole thing. I have scanned my pc with malwarebytes and found nothing. Updates not working either.  Suggestions?

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37507
  • Not a avast user
Re: cannot download anything avast 7
« Reply #1 on: August 19, 2013, 01:09:14 PM »
what malware name does avast give the file(s) ?

to me this sounds like you have a file infector.... and Malwarebytes does not detect file infectors



« Last Edit: August 19, 2013, 01:36:39 PM by Pondus »

Offline magna86

  • Anti Malware Fighter
  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4235
    • Ambulanta MyCity Forum - ASAP Member
Re: cannot download anything avast 7
« Reply #2 on: August 19, 2013, 01:34:45 PM »
Hi dfranzen.


Download DDS and save it to your Desktop from here:
http://download.bleepingcomputer.com/sUBs/dds.scr

Double click dds to run the tool.

    * When done, DDS will open two (2) logs:
        1. DDS.txt
        2. Attach.txt

Save both reports to your desktop. DDS.txt and Attach.txt attach back to topic.

dfranzen

  • Guest
Re: cannot download anything avast 7
« Reply #3 on: August 25, 2013, 09:58:00 PM »
still can't download anything - including dds.scr. flagged as containing a virus and deleted.

I tried uninstalling avast - control panel/uninstall programs and got an avast.setup unknown software exception Ox0000417 in application.

I tried booting in safe mode too.

dfranzen

  • Guest
Re: cannot download anything avast 7
« Reply #4 on: August 26, 2013, 01:18:51 AM »
was finally able to download awsclear from another PC on a usb stick and it worked.

 :)