Author Topic: PUP.bProtector  (Read 1785 times)

Offline MattiieG

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PUP.bProtector
« on: August 27, 2013, 06:23:16 PM »
Hey, my laptop seemed super sluggish so I did a scan with SUPERantispyware and it noticed the virus PUP.bProtector.
I then proceeded to get it to delete the virus
but my laptop still seems pretty sluggish, even though it is normally quite good..
I am thinking that maybe, somehow the virus is still on my laptop?
can anyone help me? :)
Thanks
Matt

Offline Pondus

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Re: PUP.bProtector
« Reply #1 on: August 27, 2013, 06:27:05 PM »
PUP = not a virus / Possible Unwanted Program
usually toolbar crapware/adware that comes bundled with other downloads

if you want a viris check, run first 4 programs here as they are listed and attach logs ... not copy and paste

http://forum.avast.com/index.php?topic=53253.0
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Offline MattiieG

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Re: PUP.bProtector
« Reply #2 on: August 27, 2013, 06:31:20 PM »
ok, I shall do that, give me a miute :)

Offline Steven Winderlich

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Re: PUP.bProtector
« Reply #3 on: August 27, 2013, 06:46:33 PM »
If you dont want to get PUPs on your computer, PUP detection is disabled by default.

Go to protection on the top, click on i think real time protection, go to File system shield and also to web shield, on
the top right is a button that says settings, choose efficiency on the left and choose scan for potentially unwanted programs. ;)
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Offline MattiieG

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Re: PUP.bProtector
« Reply #4 on: August 27, 2013, 06:56:03 PM »
where abouts is the protection part?

Offline Pondus

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Re: PUP.bProtector
« Reply #5 on: August 27, 2013, 07:01:26 PM »
If you dont want to get PUPs on your computer, PUP detection is disabled by default.

Go to protection on the top, click on i think real time protection, go to File system shield and also to web shield, on
the top right is a button that says settings, choose efficiency on the left and choose scan for potentially unwanted programs. ;)
while malware programs like malwarebytes / superantispyware and others....pup detection is crapware, but avast also class programs as pup bc of what they can do
there are several post in this forum where factory installed programs from HP / Toshiba / Dell is detected as pup by avast. so you need to be sure what it is before you take any action...

and as you see from repeated posts in this forum, when pup is detected most users think it is a virus, guessing that is why it is default off

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline MattiieG

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Re: PUP.bProtector
« Reply #6 on: August 27, 2013, 07:05:59 PM »
I dunno if this is anything to do with any of this, but  C:\Windows\System32\cmd.exe just opened by itself, what could have caused that?
and also, OTL scan is taking ages, and aswMBR download is only on 1,009 KB after ~20 mins downloading, this may take a while.

Offline MattiieG

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Re: PUP.bProtector
« Reply #7 on: August 27, 2013, 07:09:10 PM »
these are the first 3
still waiting upon aswMBR to download...

Offline Pondus

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Re: PUP.bProtector
« Reply #8 on: August 27, 2013, 07:28:10 PM »
are you using Bullguard antivirus?
is your previous used antivirus Norton Symantec / McAfee / Kaspersky  ?


log experts are notified, should be here soon....

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline MattiieG

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Re: PUP.bProtector
« Reply #9 on: August 27, 2013, 07:30:11 PM »
I am using the free version of bullguard atm, not been able to buy any yet, and yes, I have gone between the 3 previously.

Offline Steven Winderlich

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Re: PUP.bProtector
« Reply #10 on: August 27, 2013, 07:31:28 PM »
You should remove completely before running any other AV like Avast otherwise you will encounter problems probaply. ;)
Windows 8.1 Update 1 64-Bit, Avast 2014 Free 9.0.2018, Malwarebytes 2 PRO, MCShield

Offline Pondus

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Re: PUP.bProtector
« Reply #11 on: August 27, 2013, 07:32:14 PM »
run removal tools for previous used AV to clear any leftover files that may conflict

http://singularlabs.com/uninstallers/security-software/   



Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline MattiieG

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Re: PUP.bProtector
« Reply #12 on: August 27, 2013, 07:34:58 PM »
So remove the antivirus systems completely? sure :)

Offline Pondus

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Re: PUP.bProtector
« Reply #13 on: August 27, 2013, 07:36:59 PM »
So remove the antivirus systems completely? sure :)
run tools for the AV you have uninstalled and no longer use ....
you have lots of leftover files .... or are they still there?

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Pondus

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Re: PUP.bProtector
« Reply #14 on: August 27, 2013, 07:38:56 PM »
running multiple AV will give you a slow machine, windows errors and false detections

read reply from quietman7 here.   http://www.bleepingcomputer.com/forums/topic186533.html



Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


 

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