Author Topic: New avast 2014 & zone-alarm free firewall  (Read 4383 times)

Offline xsteveuk

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New avast 2014 & zone-alarm free firewall
« on: October 17, 2013, 11:47:10 AM »
Hi,
I really like the new look to avast free anti-virus :)

Before the update I was running Avast 8 free anti-virus  with no problems :)

Since the update I have had to remove zone-alarm free firewall as I could not get avast & zone-alarm to load
And show the icons on the tray -

After a PC reset to an earlier time - and uni-stalled zone-alarm firewall
Then a re-install of avast 2014 - the avast 2014 runs and works perfectly -

But I cant seem to get zone-alarm free firewall to work with avast 2014 free anti-virus

Is avast 2014 free anti-virus not compatible with zone-alarm free firewall?

Thanks - Steve

Offline xsteveuk

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Re: New avast 2014 & zone-alarm free firewall
« Reply #1 on: October 17, 2013, 02:54:26 PM »
Update!

I did ask on zone-alarm support forum to quote what they said!

Quote
Quote Originally Posted by fax View Post
Considering that AVAST new version have broken the compatibility with an existing version of ZA I would rather post at the AVAST forum to see if they are aware of the issue.

Its not uncommon that at each AVAST new release they break compatibility with ZA. Best to let them know so that they can work on a fix. Always assuming there is an issue/bug.

Thanks,
Fax

So Thought I would post here if their is a problem with the new version 9 2014 free anti-virus
A compatibility issue  avast 9 free anti-virus And Zone-alarms free firewall..

Steve
« Last Edit: October 17, 2013, 03:00:07 PM by xsteveuk »

Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #2 on: October 17, 2013, 04:23:29 PM »
What is the problem ?

Are you getting any errors, if so what are they ?
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Offline xsteveuk

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Re: New avast 2014 & zone-alarm free firewall
« Reply #3 on: October 17, 2013, 04:31:26 PM »
Hi,

Thanks for the reply - I get no error showing - When I install the free zone- firewall
Avast & the free firewall will not load - as in windows will start up OK but none of the icons show on the system tray ie, avast or zone-alarm icon none of them are showing - If Un-install the zone-alarm free firewall
And re-start the PC - Avast works and runs as it should with the avast icon on the system tray.

So thought it might be a capability problem ZA firewall Free - and avast free ant-ivirus

Steve
« Last Edit: October 17, 2013, 04:36:43 PM by xsteveuk »

Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #4 on: October 17, 2013, 04:38:33 PM »
Were avast 8.0.1497 and ZA free working previously ?

Unfortunately it is over nine years ago that I abandoned ZA, so I can't be a lot of practical help with its settings.

Are the avastSvc.exe, instup.exe, files allowed internet access/trusted applications ?
There are other avast files but these two are the main ones. Though that should only interact with avasts ability to connect to the internet, not stop it from running.
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Offline xsteveuk

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Re: New avast 2014 & zone-alarm free firewall
« Reply #5 on: October 17, 2013, 04:44:29 PM »
Yes avast 8 and zone-alarm free firewall both worked together and had no problem

It since the upgrade to avast 9 2014 I have the problem with the ZA free firewall

If I remember When zone- alarm popped up message  I clicked as trusted
« Last Edit: October 17, 2013, 04:46:57 PM by xsteveuk »

Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #6 on: October 17, 2013, 04:51:51 PM »
If you can check in the Program Control section of ZA (sorry I can't recall the correct name) and see if those two files are listed. If they are try deleting them as ZA in the past has blocked even when they were allowed.

I don't know if ZA has a learning mode my firewall and many others have, if so set that up to learn and reboot. Hopefully that would allow ZA to see how other programs work and add their files to its data.
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Offline xsteveuk

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Re: New avast 2014 & zone-alarm free firewall
« Reply #7 on: October 17, 2013, 05:28:43 PM »
It has to be a capability issue somewhere - If I Uni-stall avast 9 free-antivirus 2014
ZA free firewall loads and shows in the system tray

If download avast free anti-virus while I have zone-alarm free firewall both icons wont load on the system tray

For now I removed ZA free firewall - and don't have any issue with the new avast upgrade

Thanks to all for your prompt replies and suggestions

All very much appreciated

Thanks again - Steve :)

Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #8 on: October 17, 2013, 06:57:15 PM »
You're welcome.

There are other free firewalls that can be used with avast. I have been using the Outpost Firewall for even longer than the nine years I have been using avast and that has been fine.

Though I have the Outpost Firewall Pro which is a paid version, some considerable time ago I bought a lifetime license for the price of a years subscription.   Agnitum periodically offer this deal and it is currently on offer.
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Offline Arnold72

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Re: New avast 2014 & zone-alarm free firewall
« Reply #9 on: October 17, 2013, 10:00:50 PM »
Providing your system is clean of malware then avast should run with the windows firewall just fine.
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Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #10 on: October 17, 2013, 10:37:11 PM »
Providing your system is clean of malware then avast should run with the windows firewall just fine.

All well and good if your system remains clean and a browse of the viruses and worms forum will show that this isn't always the case. So no point in waiting until the horse has bolted to close the stable door.
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Offline Arnold72

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Re: New avast 2014 & zone-alarm free firewall
« Reply #11 on: October 17, 2013, 10:42:18 PM »
Good point.
However.then we must look at the software which is supposedly keeping malware out.

It is not the function of a firewall to prevent malware and if malware does get on to a system then the firewall is not at fault but rather the anti-malware product being used.
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Offline DavidR

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Re: New avast 2014 & zone-alarm free firewall
« Reply #12 on: October 17, 2013, 10:53:05 PM »
It doesn't matter what the software is, nothing is 100% so it is wise to take precautions. So it is exactly the same why wait till the horse has bolted to do something about it.

It is just one job of a firewall to prevent unauthorised outbound connections, in many cases that could be malware related. Trying to connect to upload data harvested from your system (another firewall task on some firewalls), download instructions/data for use in spamming/DDOS or to download more malware.
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Offline Arnold72

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Re: New avast 2014 & zone-alarm free firewall
« Reply #13 on: October 17, 2013, 10:57:42 PM »
Sorry david but i must disagree.(with all due respect).
I dont believe outbound notifications etc are terribly important.
If something on your system is making non-legit connections then that program should be removed.

The key job of a firewall is to keep non legit connection attempts out.

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Re: New avast 2014 & zone-alarm free firewall
« Reply #14 on: October 17, 2013, 11:06:40 PM »
You can disagree as much as you like, do what you wish on your system, but when I offer advise to users I air on the side of safety.
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