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beatme101

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SATA problem
« on: January 22, 2007, 06:19:53 AM »
Windows 2000 Professional SP4
2.6 GHz processor
1.5 GB DDR RAM
All I know about the motherboard is this written on it: P4M80-M4 (I lost the manual for it)
I've got a new SATA drive, 400 GB (to compliment a 40 GB (with OS on it) and 300 GB (okay, so I'm a show-off -- and a llama for some reason according to my mini-profile)). I'm not sure if my motherboard's SATA is 1.5 or 3.0 Gbit/s. I've got it all hooked up with the SATA1 port on my motherboard and my new power supply with the SATA power cord.

Now, for the problem: When starting up the computer since installing this new SATA drive, it pauses for about a minute on the BIOS logo screen, then continues on as if nothing is wrong. Then during the loading of Windows, it pauses for a minute or two. Then it continues on as if nothing is wrong. I finally get into Windows, but the drive's not working. I have checked the connections, but it's just not working. It's not showing up in My Computer. I expected this, so next I checked in Computer Management | Disk Management. It's not showing up in there either. So I went into the Device Manager, and noticed a problem that was not there before I installed this SATA drive: VIA SATA RAID Controller is showing a problem. I check out it's properties to see this: "This device cannot start. (Code 10)"... So, I uninstalled it and then reinstalled it from the CD. I've done so much searching for the solution that I've wasted my night and am going to be awfully sleepy waking up for school tomorrow. The only other thing I've turned up is this in the event log for an event ID 4 from viamraid: "Driver detected an internal error in its data structures for . "


In my BIOS I have the SATA Mode set to IDE. The only options are IDE and RAID, I don't know everything there is to know about RAID but I know it's something I don't want. Another thing I don't want is to update the BIOS. I've heard quite the amount of horror stories about doing that, and would much prefer not to risk it.
« Last Edit: January 22, 2007, 06:23:57 AM by beatme101 »
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Offline TedNelly

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Re: SATA problem
« Reply #1 on: January 22, 2007, 08:44:41 AM »
I suggest you download/use a program like SIW (System Information  for Windows)http://www.gtopala.com/ or PC Wizard http://www.cpuid.org/pcwizard
Either program will tell you exactly the make and model of your motherboard, Go to the MB manufacturers site and see if you can download the User Manual. You will not be able to set up a raid array as from memory you need Identical Hard drives to do this.
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Offline bob3160

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Re: SATA problem
« Reply #2 on: January 22, 2007, 03:03:43 PM »
Quote
and a llama for some reason according to my mini-profile
Go to your forum settings and edit that information and you can call
yourself what ever you like.... ;D
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beatme101

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Re: SATA problem
« Reply #3 on: January 22, 2007, 10:07:29 PM »
Quote from: tednelly on January 22, 2007, 08:44:41 AM
I suggest you download/use a program like SIW (System Information  for Windows)http://www.gtopala.com/ or PC Wizard http://www.cpuid.org/pcwizard
Either program will tell you exactly the make and model of your motherboard, Go to the MB manufacturers site and see if you can download the User Manual. You will not be able to set up a raid array as from memory you need Identical Hard drives to do this.

Righty oh, got that SIW program:
Quote
Property   Value
Model   P4M800CE-8237
   
Chipset Vendor   VIA Technologies Inc
Chipset Model   Standard Host Bridge
South Bridge   VT8237 PCI to ISA Bridge
SMBus   VIA Technologies Inc VT8237 PCI to ISA Bridge @0500h
   
CPU   Intel Pentium 4 HT
Cpu Socket   Socket 478 [Socket 775]
Processor Upgrade   ZIF Socket
   
System Slots   3 PCI, 1 AGP
   
Memory Summary   
Location   System board or motherboard
Maximum Capacity   1024 MBytes
Memory Slots   2
Error Correction   None
Use   System memory
Maximum Memory Module Size   32 MBytes
   
Warning!   Accuracy of DMI data cannot be guaranteed

Went to VIA's web site (via.com.tw), did a search, and...
Quote
Your search for P4M800CE-8237 returns a total of 0 matches.
Quote
Your search for P4M800CE returns a total of 0 matches.
Quote
Your search for P4M80-M4 returns a total of 0 matches.
(EDIT: P4M80-M4 is the text that was on the front of the manual, to go along with being the biggest font text written on my motherboard, right next to the centre.)
Hmm.. Well I don't really need the manual at this point, it doesn't contain any information about the BIOS, just everything I need to know to hook up and use my motherboard which I've already accomplished.



Quote from: bob3160 on January 22, 2007, 03:03:43 PM
Quote
and a llama for some reason according to my mini-profile
Go to your forum settings and edit that information and you can call
yourself what ever you like.... ;D
Done and done. I'm a big kid now!
« Last Edit: January 23, 2007, 05:30:17 AM by beatme101 »
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Offline TedNelly

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Re: SATA problem
« Reply #4 on: January 23, 2007, 02:06:17 PM »
Here is a link to the VIA forum http://forums.viaarena.com/ could come in handy  ;)
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beatme101

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Re: SATA problem
« Reply #5 on: January 23, 2007, 10:11:51 PM »
Quote from: tednelly on January 23, 2007, 02:06:17 PM
Here is a link to the VIA forum http://forums.viaarena.com/ could come in handy  ;)


Thanks. I looked there and saw that my situation has been encountered (though the error was never specifically mentioned, it looks like the same situation as mine, which is probably why googling my error didn't help in the least). I saw that a 3.0 GB/s drive will not work on some motherboards that only support 150 MB/s, and the most common are VIA motherboards, and mine is a VIA motherboard (In fact mine is specifically listed on Wikipedia as one of the problematic chipsets). However, I looked on my hard drive, saw the 8 jumper pins, but my hard drive seems to not have any jumper instructions written on the label as all my other drives have in the past. So I looked my drive up on the internet and found it is a 150 MB/s drive, and not finding any sort of user manual or instructions (not that it would be useful any more since I don't need to set a 150 MB/s jumper when my drive is already that as a maximum).. If there is still something I have to do with the jumpers to get this to work then it is impossible as Western Digital will not give any instructions on it from their web site and I do not want to start playing around randomly/blindly with jumpers until the thing starts to smoke. If you have any more ideas I'll still be looking at this thread but I think I'm gonna ask at their forum too, thanks for the link.
« Last Edit: January 23, 2007, 10:35:40 PM by beatme101 »
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Offline .: Mac :.

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Re: SATA problem
« Reply #6 on: January 24, 2007, 05:00:10 AM »
What model of HD so you have?
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beatme101

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Re: SATA problem
« Reply #7 on: January 24, 2007, 05:30:49 AM »
Quote from: .: Mac :. on January 24, 2007, 05:00:10 AM
What model of HD so you have?

I snuck the link into my previous post in this thread. ;)

http://www.wdc.com/en/products/products.asp?driveid=159&language=en
WD4000KD



28-01-07 EDIT: I finally got a chance to try the drive in another computer. Turns out the other computer cannot recognize the drive either, so I'm taking the drive back where I bought it. Thanks for all the help, everyone.
« Last Edit: January 28, 2007, 05:36:49 PM by beatme101 »
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