my avast!antivirus doesn't work [picture inside]

[moneyduit]

avast!home edition 4.7.942
how to solve this problem?

[Sesame]

I performed a brief forum search.  Does this thread help?

[DavidR]

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

[igor]

I'd like to ask:
- What operating system do you use?
- What folder did you install avast! into (the default one?)

[pbxl]

HI
I've got exactly the same problem...with windows XP
I'v try to repair.. doesn't change a thing..

what do you mean by save avast in the original directory, I've saved it in a special directory..(other name)..

I've tryed to desactivate the windows firewall ,,it doesn't help ...

what to try ..?
Thank's

[mitchemjack]

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

       mine is doing the same david, and have done everything you have listed above - help  please!!!

[DavidR]

@ pbxl
I believe what Igor means is for you to try a reinstall (uninstall, reboot, install, boot.) in the default folder, don't use a special directory.

@ mitchemjack
If you can answer Igor's questions and if in a different folder to the default try an uninstall, reboot and install in the default folder I assume you are using the English language version ?
If already in the default folder a reinstall might resolve it if the install was bad.

I have my English language version of avast in a different partition but the same general path, D:\Program Files\Alwil Software\Avast4 without any problems.

[pbxl]

I've got the french version....
I'll try to do it ..

[pbxl]

YES it works .. it was the folder .. I've tryed to download it in a special folder .. didn't like it
THANK'S ..
Hope it s a great 'antivirus"

[DavidR]

Thanks for the feedback and welcome to the forums.

For some reason it would appear that some of the different language versions and the windows language have problems with uni-code for special characters in the path when a different folder to the default is selected. This I believe has been mentioned in other posts and I believe the fault has been identified and should be resolved in the next program update fingers crossed.

[nabinpadhi]

Hi, i m using Win XP-SP2, just now i have installed Avast home edition, i did the registration as welll and have updated data base as well but still i m unable to start the "On-Access protection". Please refer the screen shot....... Please Help me

[igor]

YES it works .. it was the folder .. I've tryed to download it in a special folder .. didn't like it
THANK'S ..

Can you tell us what folder it was? (that didn't work)

[nabinpadhi]

Below is the folder default folder i have installed,
"C:\Program Files\Alwil Software\Avast4"

[pbxl]

now it's effectively C:\Program Files\Alwil Software\Avast4
before it was
C:\Documents and Settings\HP_Administrateur\Mes documents\programmes telechargé\antivirus