coupon code?

[frank_k]

It's been several days and I have not received a coupon code either by web form submission or email to sales.  Can someone assist with this issue?  Thanks in advance!

[DavidR]

I assume you are talking about a renewal discount for avast Pro ?

If so I would contact sales (at) avast.com directly rather than wait.

[frank_k]

Here's what I'm trying to purchase... Now tell me how to buy it please!  If you tell me to purchase on 'share*it' something is wrong as the basket window reads full price and there's no way to change it without a coupon code.  Thanks in advance.

Length of maintenance contract: : 2 years

[DavidR]

I'm just an avast user like yourself which is why I suggested contacting sales directly.

[frank_k]

They don't respond... I would assure the sales people/agent is conscious and breathing.

[Lisandro]

They don't respond... I would assure the sales people/agent is conscious and breathing.

I hope they answer soon... I've alerted them too...

[DavidR]

They don't respond... I would assure the sales people/agent is conscious and breathing.

That is very unusual, are you using the same email address you are for the forum's email notifications. The reason I ask there have been a number of people who can't receive email from avast.com, it is blocked for some unknown reason by some anti-spam filters. The forum emails originate from a different domain, asw.cz I think and if you get that but no response from avast.com it could be blocking.

You could try using a different email address and see if that gets through, but it may be outside normal offices hours in Prague. You could try to report the fault at shareit as well.

Sorry I can't be more help.

[frank_k]

Noteworthy is that I did receive a read receipt response as follows from my most recent email to sales@avast.com.  I do not believe it's a blocking/address issue:

To: xxxxx@xxxxxx-xxxx.org 
CC:     
Date: Friday, August 03, 2007 1:44:46 AM 
Subject: Precteno: coupon code


 

Your message

  To: sales@avast.com
  Subject: coupon code
  Sent: Fri, 3 Aug 2007 02:17:33 +0200

was read on Fri, 3 Aug 2007 07:44:46 +0200


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[frank_k]

That is very unusual, are you using the same email address you are for the forum's email notifications. The reason I ask there have been a number of

No.