Hi tonie welcome to the forum.
Run these programs in the order that I posted them. Please post both logs in your next reply.
Download ComboFix from
Here or
Here to your Desktop.
Double click combofix.exe and follow the prompts.
When finished, it shall produce a log for you.
Post that log and a HiJackthis log in your next replyNote: Do not mouseclick combofix's window while its running. That may cause it to stall.Click here to download
HJTsetup.exe- Save HJTsetup.exe to your desktop.
- Doubleclick on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
