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Author Topic: Avast 4.8 and System Restore  (Read 18071 times)

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lexluthor

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Avast 4.8 and System Restore
« on: April 06, 2008, 01:27:56 PM »
I'm using Vista SP1 w/Avast 4.8 and I was trying to use system restore and it kept failing.

I found this article
http://bertk.mvps.org/html/srfail.html

Are the new self-defense fuctions in Avast causing this?
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lexluthor

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Re: Avast 4.8 and System Restore
« Reply #1 on: April 06, 2008, 02:00:03 PM »
Ok, I just disabled the self-defense and also booted into safe mode and did a successful system restore.

I hadn't tried safe mode before, so that could have been it, but I'd say it's far more likely it was the self-defense.

If so, that's something that definitely either needs to be fixed soon or highly publicized.

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r03922

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Re: Avast 4.8 and System Restore
« Reply #2 on: April 06, 2008, 02:37:50 PM »
In the same boat using Windows XP SP2 Avast 4.8. System Restore will only work in Safe Mode. 
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Offline oldman

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Re: Avast 4.8 and System Restore
« Reply #3 on: April 06, 2008, 04:30:05 PM »
Another user found by disabling avast's self protection, SR worked. Re-enable afterwards if that is the method  used.

In his case, save mode option wasn't available.

http://forum.avast.com/index.php?topic=34147.msg285805#msg285805
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lexluthor

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Re: Avast 4.8 and System Restore
« Reply #4 on: April 06, 2008, 04:34:20 PM »
Quote from: oldman on April 06, 2008, 04:30:05 PM
Another user found by disabling avast's self protection, SR worked. Re-enable afterwards if that is the method  used.

In his case, save mode option wasn't available.

http://forum.avast.com/index.php?topic=34147.msg285805#msg285805

I didn't try disabling it and doing it in regular mode.  I both disabled and did safe mode, but I do figure I probably didn't need save point.

Point is, though, this must be clearly documented somewhere by Avast or even better, fixed, if possible.
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Offline DavidR

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Re: Avast 4.8 and System Restore
« Reply #5 on: April 06, 2008, 05:31:30 PM »
What was it that you were trying to resolve by going back with SR in the first place ?

The problem is that System Restore in itself isn't 100% infallible either and I'm not sure if going back using SR might not be causing more issues.
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Offline oldman

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Re: Avast 4.8 and System Restore
« Reply #6 on: April 06, 2008, 05:54:56 PM »
Quote from: lexluthor on April 06, 2008, 04:34:20 PM

I didn't try disabling it and doing it in regular mode.  I both disabled and did safe mode, but I do figure I probably didn't need save point.

Point is, though, this must be clearly documented somewhere by Avast or even better, fixed, if possible.

Should be documented for sure, but how many rally read the help files? I don't know if it is broke, it's there to keep unauthorized changes to it's file from being made.

SR saves the strangest things, it may be just one avast file...

Agree with DavidR on the "perfection" of SR. Not saying it isn't handy, but... see the line above.
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lexluthor

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Re: Avast 4.8 and System Restore
« Reply #7 on: April 06, 2008, 06:50:06 PM »
Quote from: DavidR on April 06, 2008, 05:31:30 PM
What was it that you were trying to resolve by going back with SR in the first place ?

The problem is that System Restore in itself isn't 100% infallible either and I'm not sure if going back using SR might not be causing more issues.
What's the difference really?  System Restore actually did fix my problem here.

The problem here is that the new Avast 4.8 blocks system restore and that has to be fixed or noted.
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Offline DavidR

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Re: Avast 4.8 and System Restore
« Reply #8 on: April 06, 2008, 07:47:33 PM »
The difference being if it was a problem with avast that you were trying to resolve and if it were likely to effect the current avast installation.
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lexluthor

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Re: Avast 4.8 and System Restore
« Reply #9 on: April 06, 2008, 11:17:25 PM »
No.  The issue was with my WLAN NIC driver.  I needed to revert back to a previous state.

Avast was working fine.

I'd love to hear from Avast on this issue.

Is it a bug that needs to be fixed or a feature that should  be better documented?

I'm only trying to help out the person who encounters this next since I spent a good bit of time dealing with this.


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Offline Lisandro

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Re: Avast 4.8 and System Restore
« Reply #10 on: April 07, 2008, 02:48:53 AM »
Quote from: r03922 on April 06, 2008, 02:37:50 PM
System Restore will only work in Safe Mode. 
Or disabling the self-defense module.
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Offline Vladimyr

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Re: Avast 4.8 and System Restore
« Reply #11 on: April 07, 2008, 03:17:08 AM »
Discovered this problem myself yesterday with someone running Avast 4.8 who'd simultaneously installed CA AntiSpyware & Parental Control from the CA IS 2008 package, and received an avast! program udate from 1147 beta to 1169. The PC was chronically freezing after a short time. After 2 failed SR attempts I just uninstalled the CA stuff. Didn't try safe mode but it would have been my next choice.

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lexluthor

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Re: Avast 4.8 and System Restore
« Reply #12 on: April 07, 2008, 05:12:05 PM »
Quote from: Tech on April 07, 2008, 02:48:53 AM
Quote from: r03922 on April 06, 2008, 02:37:50 PM
System Restore will only work in Safe Mode. 
Or disabling the self-defense module.
So is this a bug or a feature then?  Or is it a Microsoft issue?

I can see this being an issue for your customers, if they don't know about it.
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Offline Lisandro

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Re: Avast 4.8 and System Restore
« Reply #13 on: April 08, 2008, 04:03:25 AM »
Quote from: lexluthor on April 07, 2008, 05:12:05 PM
So is this a bug or a feature then?  Or is it a Microsoft issue?
You can consider a bug. They will try to address this on next program update.
What I've wrote is a workaround.
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Offline N@URINE

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Re: Avast 4.8 and System Restore
« Reply #14 on: April 08, 2008, 04:28:30 AM »
how to disable self-defense?
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