Author Topic: Problem with latest update 4.8.1201  (Read 3839 times)

Offline tbird

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Problem with latest update 4.8.1201
« on: May 16, 2008, 04:58:23 PM »
Noticed this morning a new update.  Updated and it said it needed to restart.  When I did that just my desktop loaded and nothing else for a good five minutes.  I was scared to death something was really wrong and I didn't have a clue as to how to fix it.  What was in the last update to cause this?  I just waited and waited and finally everything loaded - Avast, Online Armour, AdMuncher, Accelerator Program and a desktop calendar.  Any ideas what to do or should I revert back to the previous version and if so where can I get a copy of it.  I have never had a problem with Avast updates before this and I love the program.  Thanks

Am using Win XP SP 2
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Offline Giraffe

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Re: Problem with latest update 4.8.1201
« Reply #1 on: May 16, 2008, 05:36:45 PM »
Before doing anything, have you tried just rebooting a couple of times?

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Offline tbird

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Re: Problem with latest update 4.8.1201
« Reply #2 on: May 16, 2008, 06:37:44 PM »
That's the problem.  When I reboot it takes a good 5 minutes before anything loads.  This just started happening after the update this morning.  Operating system is Win XP SP 2.
XP/SP3, Intel Pentium 4, 992MB Ram, Avast 2014 Free, Firefox 24.0  with ABP and NoScript, Private  Firewall 7.0,  MBAM, WinPatrol and Thunderbird 24.0.1

Offline tbird

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Re: Problem with latest update 4.8.1201
« Reply #3 on: May 16, 2008, 06:52:43 PM »
Just went into Troubleshooting and disabled Rootkit scan at startup.  Rebooted and things started normally.  I did not have this disabled in the previous version.  Is there anything I can do to correct it or do I have to leave it disabled?
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Offline DavidR

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Re: Problem with latest update 4.8.1201
« Reply #4 on: May 16, 2008, 09:27:16 PM »
I have no such issue on winXP Pro SP2 and my system is no speed freak.

What other security software is on your system ?
With 4.8.1201 there is a log created by the rootkit scan C:\Program Files\Alwil Software\Avast4\DATA\log\aswAr.log.

Open this using notepad, at the top 'header' information there is a start time, at the bottom, 'footer' information is the end time, using these two how long does the scan take ?

Example mine started at 14:49 and ended at 14:50 so that is one minute and even that is likely to be less as there is no seconds recorded in the start and end time to get a more accurate picture.
« Last Edit: May 16, 2008, 09:38:38 PM by DavidR »
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Offline alanrf

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Re: Problem with latest update 4.8.1201
« Reply #5 on: May 16, 2008, 09:33:23 PM »
Just an additional comment to DavidR's ...

the scan does not actually run immediately at system startup at all (the times in the log DavidR has referred you too should confirm this).  The scan is currently set to run 8 minutes after the system startup. 

It is puzzling that changing that setting seems to have affected your initial startup slowdown.  It might prove interesting to see if turning it on again later brings back the same startup issue.   


 

« Last Edit: May 16, 2008, 10:04:07 PM by alanrf »

Offline DavidR

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Re: Problem with latest update 4.8.1201
« Reply #6 on: May 16, 2008, 09:40:29 PM »
Thanks Alan I forgot to mention that bit as it is strange that for five minutes nothing loads yet the rootkit scan doesn't start for 8 minutes, interesting.
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Re: Problem with latest update 4.8.1201
« Reply #7 on: May 16, 2008, 09:40:57 PM »
The scan is currently set to run 8 minutes after the system startup. 
Thanks for the info. I'll update the avast4.ini file thread.
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Offline DavidR

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Re: Problem with latest update 4.8.1201
« Reply #8 on: May 16, 2008, 09:42:44 PM »
I think it was Vlk that said they are still considering the final start point for this scan, so 8 minutes may not be the final delay.
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Re: Problem with latest update 4.8.1201
« Reply #9 on: May 16, 2008, 10:57:44 PM »
I think it was Vlk that said they are still considering the final start point for this scan, so 8 minutes may not be the final delay.
Anyway... if it changes in the future, I'll change the avast4.ini file thread again.
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Offline littlebit1

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Re: Problem with latest update 4.8.1201
« Reply #10 on: May 16, 2008, 11:17:30 PM »
I'm sorry but I was reading todays posts, and "latest update 4.8.1201" where is this version? I have 4.8 1195 with the latest update of 080516-2.  I'm assuming that the version I have listed is correct. ???
Yes ;) ?????
Liz

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Re: Problem with latest update 4.8.1201
« Reply #11 on: May 16, 2008, 11:23:21 PM »
I'm sorry but I was reading todays posts, and "latest update 4.8.1201" where is this version? I have 4.8 1195 with the latest update of 080516-2.  I'm assuming that the version I have listed is correct. ???
Yes ;) ?????
Liz
Right click the 'a' blue icon and chose Update > Program...
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Offline littlebit1

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Re: Problem with latest update 4.8.1201
« Reply #12 on: May 16, 2008, 11:35:38 PM »
You mean there is another program update? I thought I updated the newest program yesterday ??? What was wrong with 4.8 1195
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Offline littlebit1

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Re: Problem with latest update 4.8.1201
« Reply #13 on: May 16, 2008, 11:39:14 PM »
Ah I see...just checked out the homepage, a few minor adjustment I see... ;)

Liz

Offline tbird

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Re: Problem with latest update 4.8.1201
« Reply #14 on: May 16, 2008, 11:41:09 PM »
Okay, went back and enabled the startup rootkit scan and restarted and it works fine now.  Rebooted at 7:12 and checked the log and it began at 7:21:24 and ended at 7:21:28.  So that wasn't the problem.  I have a new problem now.  Am using Firefox  and when I open it it freezes up on me.  Am using IE to post this.  My other security programs are SpywareBlaster SuperAntiSpyware(on demand) and Online Armour.  Any suggestions.  I don't want to give up Firefox.                          
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