Author Topic: Trusted installer problem need help  (Read 3619 times)

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rrfvicini

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Trusted installer problem need help
« on: September 11, 2008, 02:22:45 AM »
Avast detected that the trustedinstaller was a malware file and gave the option of deletion , i deleted it because i didnt know what it was, now my windows wont update i need that file , how can i get it , i have windows vista home premium 64-bit .


please help as soon as posible

ardvark

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Re: Trusted installer problem need help
« Reply #1 on: September 11, 2008, 07:43:43 AM »
Hi...

Check the virus chest in the main windows of avast and see if a copy of the file was sent there before it was deleted. If it's there, you can restore the file but I would make sure that the detection was just a false positive and not for real. You can scan the file online, if it's reasonably sized, here...

http://virusscan.jotti.org/

If a copy is not saved in the virus chest, you can try running "chkdsk /r" at the windows command prompt. Instructions (at the bottommost post) can be found here...

http://forums.whirlpool.net.au/forum-replies-archive.cfm/693150.html

Hope this helps! :)

Best Regards...

Offline Lisandro

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Re: Trusted installer problem need help
« Reply #2 on: September 11, 2008, 02:16:20 PM »
If you send the file to Chest you'll be able to restore it (it's safer and wiser than direct deletion).
Maybe you can use System Restore to get your system back.
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Online DavidR

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Re: Trusted installer problem need help
« Reply #3 on: September 11, 2008, 04:00:47 PM »
What avast version and VPS version do you have (right click the avast 'a' icon, select about avast) ?

The reason I ask is that this has cropped up recently in the forums, try a forum search for trustedinstaller.

Whilst none of that helps recover the file, you might check out this google search, http://www.google.co.uk/search?q=download+MS+trustedinstaller.
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