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Author Topic: Ash  (Read 3097 times)

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svenghoulieil

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Ash
« on: February 13, 2009, 08:57:38 PM »
I am getting exeption errors that disable Avast version 4.8.1335




Here is the error log:
2/11/2009   4:52:37 PM   1234392757   SYSTEM   1872   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/11/2009   4:52:37 PM   1234392757   SYSTEM   1872   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/11/2009   4:52:53 PM   1234392773   SYSTEM   1872   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/11/2009   10:23:30 PM   1234412610   SYSTEM   1872   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/12/2009   10:42:31 AM   1234456951   SYSTEM   2592   AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002. 
2/12/2009   7:12:12 PM   1234487532   SYSTEM   6164   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/13/2009   1:22:52 PM   1234552972   SYSTEM   1888   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/13/2009   1:25:45 PM   1234553145   SYSTEM   1888   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/13/2009   1:25:45 PM   1234553145   SYSTEM   1888   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/13/2009   1:26:08 PM   1234553168   SYSTEM   1888   AAVM - scanning error: x_AavmCheckFileDirectEx: unhandled exception!, 7C3A497A. 
2/13/2009   1:26:22 PM   1234553182   SYSTEM   2692   AAVM - scanning error: Aavm: FetchGlobalCounters cannot open mapping - server DOWN???, 00000002. 
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gery

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Re: Ash
« Reply #1 on: February 13, 2009, 10:45:40 PM »
Bang!
did this happen after the update or just  after the installation
I have no idea but hope someone has any idea
But you can try to uninstall it and make a fresh install. Then do try to scan your machine in safe mode with Avast and then with MBAM
« Last Edit: February 13, 2009, 10:48:35 PM by gery »
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Offline Vlk

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Re: Ash
« Reply #2 on: February 13, 2009, 11:38:42 PM »
Please check the folder <avast>\data\log. Does it contain any files of the name unpxxxxxx.mdmp? If so, please put them to a ZIP archive and send it to my email address.

Thanks
Vlk
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