Author Topic: aVast refuses to install  (Read 2447 times)

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JBDive

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aVast refuses to install
« on: May 27, 2009, 04:18:25 PM »
Infected machine actually had a service on it claiming to be aVast however even after cleaning the machine with multiple products I cannot get aVast Pro to install. I have booted into Safe Mode and ran the uninstall cleanup tool which says it removed everything however the error below is given during an aVast install:

27.05.2009 08:51:59 general: Started: 27.05.2009, 08:51:59
27.05.2009 08:51:59 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
27.05.2009 08:51:59 system: Memory: 17% load. Phys:839316/1013660K free, Page:2344968/2445904K free, Virt:2071260/2097024K free
27.05.2009 08:51:59 system: Computer WinName: HARRIETPC
27.05.2009 08:51:59 system: Windows Net User: HARRIETPC\Administrator
27.05.2009 08:51:59 general: Old version: ffffffff (-1)
27.05.2009 08:51:59 system: Using temp: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_av_inet.tm~a01240 (62107M free)
27.05.2009 08:51:59 internet: SYNCER: Type: use IE settings
27.05.2009 08:51:59 internet: SYNCER: Auth: another authentication, use WinInet
27.05.2009 08:51:59 general: Install check: Program folder does NOT exist in registry
27.05.2009 08:51:59 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
27.05.2009 08:52:01 general: progress thread start
27.05.2009 08:52:02 general: Destination: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_av_inet.tm~a01240
27.05.2009 08:52:02 general: Starting download: http://www.avast.com/go.php?verb=get-avast-pro&type=cnet&langid=eng
27.05.2009 08:52:02 internet: ERROR:HttpGetWininet, catch returned 0x00002EE7
27.05.2009 08:52:02 general: Download finished from server www.avast.com, result: 0x20000004, server response: 12007
27.05.2009 08:52:02 general: Stats www.avast.com, server response: 536870916
27.05.2009 08:52:02 general: POST result: 0x20000004, server response:

Offline Lisandro

  • Avast team
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Re: aVast refuses to install
« Reply #1 on: May 27, 2009, 04:43:32 PM »
Some infections prevent antivirus installation.
Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD's:
1. Avira
2. Kaspersky
3. BitDefender
4. F-Secure
5. Dr. Web
The best things in life are free.