Author Topic: need help  (Read 2574 times)

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pro5188

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need help
« on: March 10, 2010, 10:43:45 PM »
i got the  win32/NuqelE it keep tell me i need to but  a antivirus sofe  i got avast pro  that i pay for . so what do i need to dop help .

Offline Pondus

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Re: need help
« Reply #1 on: March 10, 2010, 10:58:34 PM »
Quote
it keep tell me i need to but  a antivirus sofe
  ???


Check your computer for Malware with

Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found

SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26

If anything is found come back and post the scan logs here

Offline essexboy

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  • Dragons by Sasha
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Re: need help
« Reply #2 on: March 10, 2010, 11:10:24 PM »
A boot time scan can clear some variants of this

pro5188

  • Guest
Re: need help
« Reply #3 on: March 10, 2010, 11:26:10 PM »
i did a boot time scan , it wont me to but this antivirus  this is the name of the com This website is solely owned and operated by Antivirus Soft, Inc.
Great Marlborough Str. 74
London
SE12TU
GB
Phone

CharleyO

  • Guest
Re: need help
« Reply #4 on: March 11, 2010, 05:14:44 PM »
***

Since the boot-time scan did not help, follow Pondus' suggestions above.


***

pro5188

  • Guest
Re: need help
« Reply #5 on: March 11, 2010, 11:20:20 PM »
like i sad  . it wont let me run Antimalware// Malwarebytes. and it wont let me go to my add and remove programs , try and try could not get it off so i got dell support to get it off .