Author Topic: Failed (0x0000005) Access Denied  (Read 4308 times)

Offline MaceUK

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Failed (0x0000005) Access Denied
« on: February 01, 2012, 10:17:02 AM »
We recently upgraded our exchange to 2010, not realising Avast doesnt seem to like it. Not a massive problem as i have decided to basically select all computers and do a managed package removal. This doesnt work and often just sits there saying "Waiting". Any ideas on this?

When i have manually gone to the users PC and remove the AV, when i go to redeploy the amended package (No Outlook addin) i get Failed (0x0000005) Access Denied. Now i know this is rubbish as i am actually using the domain administrator account. This account is part of the administartors group on the local PC too. We also have a Group Policy that disables all Firewalls, as well as UAC if used. The majority of the computers are Windows XP SP3 with a handfull of Windows 7. Sadly its not an option for me to go and manually uninstall it from each person machine as there are 200. This is just not a solution, the solution i need is to get ADNM doing its job correctly...

Often i also get error 53 (The network path was not found)even though its available and i can UNC to it and confirm its up and running...

Please help, i urgently need to get this resolved

Offline MaceUK

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Re: Failed (0x0000005) Access Denied
« Reply #1 on: February 06, 2012, 10:00:30 AM »
Avast support is great then!

Offline jbogut

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Re: Failed (0x0000005) Access Denied
« Reply #2 on: March 01, 2012, 03:36:33 PM »
Did you get a fix? I am in same boat and it is sinking!!!!!

Offline avastAU

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Re: Failed (0x0000005) Access Denied
« Reply #3 on: June 25, 2012, 12:23:41 AM »
Hi All,
Please refer to this post.
http://forum.avast.com/index.php?topic=99374.0
Cheers
Nick
avast! Australia - Gold Reseller
For Australian Sales & Support
T | 1300 326 748
M | 0459 210 571
E | sales@avast.net.au
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